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Dale Care - Middlesbrough

Beechfield Court, Beresford Cresent, Middlesbrough, Cleveland & Teesside TS3 9JW
Dale Care - Middlesbrough Logo
Dale Care - Middlesbrough logo
Dale Care - Middlesbrough, Middlesbrough
Dale Care - Middlesbrough, Middlesbrough
Dale Care - Middlesbrough, Middlesbrough

Dale Care - Beechfield Court offers flexible home care and support to enable people to lead independent lives in their own homes.

A team of trained and experienced care staff enable home care clients to take control of their own service, make choices, access local facilities and remain an active member of their community.

Home care services include personal care, help preparing meals, household tasks, companionship, assistance to keep medical appointments.

Care Provided by Dale Care - Middlesbrough

Types of Home Care

  • Visiting Care
  • Live-in Care

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £26.90
The price(s) shown are provided by the agency. Contact Dale Care - Middlesbrough for full pricing details and T&Cs.

Contact Dale Care - Middlesbrough to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Katie Clark (Operations Manager)

Dale Care - Middlesbrough Reviews (3)

8.0

Dale Care - Middlesbrough has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time Dale Care - Middlesbrough has 3 reviews.

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Review from Geoffrey T (Client / Service User) published on 20 June 2024 Submitted via Website
Overall Experience

I live in a place where I feel safe and cared for my dignity has been returned to me and I lead a really good life due to the care and consideration I have received I now have a life and don't just exist I have lived here for over 3 years and it's excellent well done Dale Care and its employees I wouldn't be here without you

Reply from Carol Jackson, Marketing Manager at Dale Care - Middlesbrough

Thank you so much for such a lovely review. We pride ourselves on treating people with dignity and respect and we are delighted that you have received this. We will pass this on to the staff. Thanks again Dale Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P M (Client / Service User) published on 3 May 2024 Submitted via Postal Card
Overall Experience

I have problems with my care. I have had to wait for extra care without dignity. My family and I have complained and raised concerns. It has been addressed and my care has been more reliable. I have wonderful carers but some who do not come to assist. I am diabetic and need time-critical care. I have asked for help when I press my pendant and need it to be given to good time.

Reply from Carol jackson, Engagement Manager at Dale Care - Middlesbrough

Thank you for your review. We do take comments seriously and this has been passed to the Registered Manager and Operations Manager. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from William B (Son of Client) published on 28 November 2022 Submitted via Website
Overall Experience

What do you want from a care facility? Somewhere your loved ones can be safe and healthy, where you can have confidence that they will be looked after on those occasions that you or your family members can't attend. Dale Care Beechfield Court, Middlesbrough is an absolute disgrace. The carers in many instances are great, but you try and get some sort of response to concerns from the management...absolutely shocking.

Reply from Carol jackson, Communications Manager at Dale Care - Middlesbrough
We take our reviews seriously and would really appreciate discussing this in more detail. Could you please email me carol.jackson@dalecare.co.uk?

Thank you

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2024
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Dale Care - Middlesbrough.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Dale Care - Middlesbrough.

Meet the Team (1)

Katie Clark Job Title: Operations Manager Joined: 2014
Katie Clark

Katie Clark is a remarkable professional who has been an integral part of Dale Care since 2014. Her journey began as the Registered Manager for the Teesside region, where her extensive knowledge and experience in the field of care management shone brightly.

Katie’s commitment to excellence and her unwavering dedication to the well-being of service users led to her recent promotion. She now serves as the Operations Manager for Dale Care Middlesbrough & Hartlepool Domiciliary Care. In this pivotal role, Katie oversees the operational aspects of the company, ensuring that our services run seamlessly and efficiently.

Her compassionate nature is evident in the way she manages her team. Katie encourages and empowers them to provide the highest quality of care to our service users in the Teesside area. Her leadership fosters a nurturing environment where compassion, professionalism, and excellence thrive.

Katie’s journey from Registered Manager to Operations Manager exemplifies her passion for making a positive impact on the lives of those we serve. We are fortunate to have her guiding our teams, and her unwavering commitment continues to elevate the standard of care we provide.

Frequently Asked Questions about Dale Care - Middlesbrough

How many Carers does Dale Care - Middlesbrough employ?

Dale Care - Middlesbrough employs 83 carers.

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