Dale Care - Middlesbrough

Poor hygiene and management as well to poor staff dale care assistants are lazy arrogant staff.no duty of care with this care provider,ive contacted cqc about the poor care my family member is getting i have good bit proof photo evidence to prove how bad Beechfield Court is the full staff and management need sacking,dale care should not be a entrusted care provider 13 group definitely need to remove dale contact and put in place a decent company and staff and management that care about looking after it's residential people,dale care are always recruiting staff for Beechfield Court because either the staff are completely irresponsible doing there jobs or the decent staff have walked out because dale care are a terrible horrible company to be working for.im going to do my best to get dale care removed as a care provider for Beechfield Court.

I live in a place where I feel safe and cared for my dignity has been returned to me and I lead a really good life due to the care and consideration I have received I now have a life and don't just exist I have lived here for over 3 years and it's excellent well done Dale Care and its employees I wouldn't be here without you

I have problems with my care. I have had to wait for extra care without dignity. My family and I have complained and raised concerns. It has been addressed and my care has been more reliable. I have wonderful carers but some who do not come to assist. I am diabetic and need time-critical care. I have asked for help when I press my pendant and need it to be given to good time.

What do you want from a care facility? Somewhere your loved ones can be safe and healthy, where you can have confidence that they will be looked after on those occasions that you or your family members can't attend. Dale Care Beechfield Court, Middlesbrough is an absolute disgrace. The carers in many instances are great, but you try and get some sort of response to concerns from the management...absolutely shocking.