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CERA - Midlothian

Units 40/11-15-16, Hardengreen Business Park, Dalhousie Road, Dalkeith, Midlothian EH22 3NU
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CERA - Midlothian, Dalkeith

Care Provided by CERA - Midlothian

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Carole Rutherford (Manager)
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CERA - Midlothian Reviews (1)

1.3

CERA - Midlothian has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years. Over all time CERA - Midlothian has 1 review.

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Review from E S (Daughter of Client) published on 16 December 2024 Submitted via Website
Overall Experience

Since commencement of CERA providing care to my mother with dementia their management has shown poor communication, lack of transparency leaving a family without any faith and trust. If you need to contact them in emergencies they don't respond which then requires family to escalate through their GP and council. The local authority needs to review who they outsource the care to.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 04 March 2026
  • How well do we support people's wellbeing?
    Weak

    (2)

  • How good is our leadership?
    Weak

    (2)

  • How good is our staff team?
    Weak

    (2)

  • How well is care and support planned?
    Adequate

    (3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

News (0)

News

There are no news items for CERA - Midlothian.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for CERA - Midlothian.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about CERA - Midlothian

How many Carers does CERA - Midlothian employ?

CERA - Midlothian employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CERA - Midlothian to verify any information. View our terms and conditions. CERA - Midlothian has a Basic Service - more info.