Contract Durations
- Ongoing / Long Term
Care Provided by JPM Community Care Services Ltd
Funding & Fees
Contact JPM Community Care Services Ltd to get a personalised quote
Good to Know
Owner
- JPM Community Care Services Ltd
- Private Owned
Person in charge
- Stacy Taylor (Manager)
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JPM Community Care Services Ltd Reviews (2)
8.0
JPM Community Care Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time JPM Community Care Services Ltd has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to JPM Community Care Services Ltd
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Review from C C (Granddaughter of Client) published on 8 October 2025 Submitted via Website•
Overall Experience
My granny has jpm carers and they all treat her so well. They leave me detailed notes of their visits and call me if anything is wrong straight away they call me if they notice she needs something I have missed off the shopping they leave me a wee note which is great. My granny loves them all that...
My granny has jpm carers and they all treat her so well. They leave me detailed notes of their visits and call me if anything is wrong straight away they call me if they notice she needs something I have missed off the shopping they leave me a wee note which is great. My granny loves them all that attend
↩Reply from Lisa Armstrong, Manager at JPM Community Care Services Ltd
Thank you for taking the time to write this lovely review. We are so glad that you are happy with our services and Staff. Thank you for placing trust in us to care for your Granny. We will pass on the lovely message.
Review from Scott D (Grandson of Client) published on 4 April 2024 Submitted via Website•
Overall Experience
Absolutely shocking. Tonight my granny fell while the caretaker was in and she was sat with her on the floor. She called it in to her office and was then told just to leave her lying there and move onto her next client. What kind of service is that? Lucky the caretaker stayed until a family member...
Absolutely shocking. Tonight my granny fell while the caretaker was in and she was sat with her on the floor. She called it in to her office and was then told just to leave her lying there and move onto her next client. What kind of service is that? Lucky the caretaker stayed until a family member managed to get there. She’s now been taken to hospital but what kind of services is that when the management tells someone to leave an old lady lying on the floor after a fall absolutely shocking.
↩Reply from Stacy Taylor, Manager at JPM Community Care Services Ltd
We have reviewed the information relating to this review made by a relative of a service user we have cared for since September 2016.
Facts:- Service user did not have a fall.
- Service user was admitted to hospital due to increased confusion and feeling unwell.
- Staff stayed with the...
We have reviewed the information relating to this review made by a relative of a service user we have cared for since September 2016.
Facts:- Service user did not have a fall.
- Service user was admitted to hospital due to increased confusion and feeling unwell.
- Staff stayed with the service user, they did not move on.
- Staff were there for over 1.5 hours as family had other commitments, dogs, and couldn't attend at the time.
- Staff were still in attendance when the ambulance arrived. Family arrived at the same time.
We have a Real Time Monitoring System which shows the length of time staff are at visits. This visit lasted from 15.36pm to 17.09pm
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 21 November 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Very Good
(5)
- How well is care and support planned?Very Good
(5)
News (0)
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact JPM Community Care Services Ltd to verify any information. View our terms and conditions. JPM Community Care Services Ltd has a Basic Service -what a Basic Service includes.