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Ideal Care Services

Room B, Part First Floor, 11/13 High Street, Tunbridge Wells, Kent TN1 1UL
Ideal Care Services Logo
Ideal Care Services logo
Ideal Care Services, Tunbridge Wells
Ideal Care Services, Tunbridge Wells
Ideal Care Services, Tunbridge Wells

Ideal Care Services has a passion for caring for those who are unable to help themselves. Their aim is to provide the best possible and compassionate care to ensure individuals can remain in the comfort of their own homes.

Care provided is fully personalised to promote independence and promote wellbeing. Each member of staff is dedicated to building positive relationships with each service user and their loved ones to better understand...  

Care Provided by Ideal Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £24 - £30
  • Weekly Live-in Care Fees: £1,300 - £1,600

Price depends on care needs.

The price(s) shown are provided by the agency. Contact Ideal Care Services for full pricing details and T&Cs.

Contact Ideal Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Ideal Care Services Ltd
  • Private Owned

Person in charge

  • Mercy Asiamah (Manager)

Ideal Care Services Reviews (26)

9.7

Ideal Care Services has a Review Score of 9.7 (9.714) out of 10, based on 10 reviews in the last 2 years. Over all time Ideal Care Services has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from R W (Client / Service User) published on 1 December 2021 Submitted via Website
Overall Experience
I would recommend Ideal Care Services unreservedly and enthusiastically to anyone looking for care for themselves or a loved one. I have been in receipt of care from various agencies for over a decade and Ideal Care outstrips them all. I am a wheelchair user and receive support to wash and dress They truly understand what Care and support really mean and for the time they are with me, I feel like the only client they have; never just a name on a list or a person from whom they need to rush because the clock ticking. This is all the more remarkable because I know they are busy, yet it never affects the care they give.

Caring for me well clearly matters to them and I feel not only cared for, but I know that they care about me, too which makes all the difference.

If you or anyone you know need care support, try Ideal Care; you won't regret it

Reply from Mercy Asiamah, Company Director at Ideal Care Services

We would like to thank you for your kind words. It is a pleasure to be able to help.

Staff
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Review from Lorraine (Daughter-in-law of Client) published on 19 November 2021 Submitted via Website
Overall Experience
A very friendly, professional service who keep in regular contact with us about my Mother-in-laws needs and requirements.
The staff go above and beyond and have built my Mother-in-laws confidence back up after her fall to the point where they felt that the care programme could be cut down.

They gave us peace of mind and delivered the personal touch as well.

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Review from Shadi R (Granddaughter of Client) published on 30 September 2021 Submitted via Website
Overall Experience

The care my grandparents received from their live-in carer (and the manager) was excellent and we all felt safe that they were being looked after well. Organising the care prior to it starting was straightforward and the manager was very helpful, as we had never done this before.

Reply from Mercy Asiamah, Company Director at Ideal Care Services

Thank you so much for your feedback. It was a pleasure to be able to help.

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No Rating
Review from Alison P (Daughter of Client) published on 27 September 2021 Submitted via Website
Overall Experience
The care my parents received from the live-in carer and her supervisor was very caring, compassionate and professional. They communicated with the family well and treated my parents with dignity. Nothing was too much trouble. It was difficult for my parents to accept that they needed live-in help but the team made the transition as easy as possible for them. They were friendly and welcoming to family and friends when they called to visit the parents.

I honestly can't say if the care is value for money as I have nothing to compare with.

Reply from Mercy Asiamah, Company Director at Ideal Care Services

Thank you for the review, we appreciate your feedback. It was a pleasure to be able to help.

Staff
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Management
Treated with Dignity
Value for Money
No Rating
Review from Mike H (Son of Client) published on 2 September 2021 Submitted via Website
Overall Experience

The Director and her team were very caring, friendly and professional. They looked after my father with great compassion.

Reply from Mercy Asiamah, Company Director at Ideal Care Services

Thank you for the review, we appreciate your feedback. It was a pleasure to be able to help your father and getting to know you all.

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No Rating
Review from Simon E (Client / Service User) published on 27 August 2021 Submitted via Website
Overall Experience

My carer, did a great job looking after me and helping me transition from hospital back to living at home. He always had a smile on his face and nothing was too much bother. He was also very kind and always had a positive attitude. He was also happy to change the times he came in to fit in with my hospital appointments.

Reply from Mercy Asiamah, Company Director at Ideal Care Services

Thank you for the review, we do appreciate your feedback. It was a pleasure to be able to help. We aim to be the best, therefore all comments will be taken seriously, and will improve our services where necessary.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ideal Care Services.

Meet the Team (0)

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Frequently Asked Questions about Ideal Care Services

How many Carers does Ideal Care Services employ?

Ideal Care Services employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ideal Care Services to verify any information. View our terms and conditions. Ideal Care Services has an Enhanced Service - more info.