Loading...

Always There Domiciliary Care Ltd

227 High Street, Epping CM16 4BP
Always There Domiciliary Care Ltd Logo
Always There Domiciliary Care Ltd logo
Always There Domiciliary Care Ltd, Epping
Always There Domiciliary Care Ltd, Epping
Always There Domiciliary Care Ltd, Epping

Always There Domiciliary Care Ltd is based in Epping, Essex. The family-run domiciliary and Live-in care provider supports people with the care they require and deserve.

The brilliant team of dedicated carers helps adults who are in need of varying kinds of support, whether it is short-term, long-term, or something in between.

Services provided include personal care, live-in care, domestic care, respite care, companionship care as well as flexible support for a wide range of health conditions, such as Alzheimer's and mental health.

Care Provided by Always There Domiciliary Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32 - £34
  • Weekly Live-in Care Fees: from £1,350

Live-in Care fees start at £1350.00 per week.

The price(s) shown are provided by the agency. Contact Always There Domiciliary Care Ltd for full pricing details and T&Cs.

Contact Always There Domiciliary Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Always There Domiciliary Care Ltd
  • Private Owned

Person in charge

  • Jennifer Biggins (Managing Director)

Always There Domiciliary Care Ltd Reviews (10)

9.0

Always There Domiciliary Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 4 reviews in the last 2 years. Over all time Always There Domiciliary Care Ltd has 10 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Always There Domiciliary Care Ltd
Loading...
Showing 10 reviews matching selected criteria
Review from Yvonne W (Client / Service User) published on 14 March 2025 Submitted via Website
Overall Experience

More consistency as we never know who is coming otherwise good service provided. The same person each day would be more consistent as with Alzheimer's it can be confusing a different person each day

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Raymond D (Son of Client) published on 10 March 2025 Submitted via Website
Overall Experience

the team has been wonderful in helping and guiding me and my family through a difficult time with my mum, and I can't thank and praise them enough.

the company is extremely responsive and caring which seems an obvious thing to say, but there is being a carer and then being really caring!

Reply from kaleda mendy, General Manager at Always There Domiciliary Care Ltd

Thank you so much for your kind words and for taking the time to share your experience! We are truly grateful for your feedback and are delighted to hear that you're happy with our home care services. We appreciate your trust and gratitude whilst continuing to support you and your family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A M (Relative of Client) published on 24 October 2024 Submitted via Postal Card
Overall Experience

Very professional service, all very kind and supportive to our family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T B (Son of Client) published on 17 October 2024 Submitted via Website
Overall Experience

Agency organisations are always responsive to changing care needs. The individual carers who support my mother are always upbeat but appropriate to Mother's needs and health developments on a daily basis. The family are delighted with Always There and the support offered over several years.

Reply from kaleda mendy, Office Manager at Always There Domiciliary Care Ltd

Thank you for such a lovely review of your experience with our company, It means a lot to us!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Katharine B (Daughter of Client) published on 17 July 2023 Submitted via Website
Overall Experience
The girls are very hard working always with a smile as soon as they walk in into my mother's and make you happy because Mum feels relaxed and understands her needs.
They always help us and offer good advice to make Mum's life a little easier for her and us too whether she feels unwell and it’s true they are always there because they care for my mum and us too.
My brother and I are happy with the service you give to my mum you treat her with respect and kindness too and to the family what more could we ask for so special thanks to four staff members in particular for your care to our mum she is so happy with you ladies.

She always looks forward to seeing you and that speaks for itself we see you next week.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D H (Daughter of Client) published on 22 May 2023 Submitted via Postal Card
Overall Experience

My mum has received the most excellent service from all the staff at Always There. All the ladies that cared for Mum to deliver palliative care were the most caring. Professional, knowledgeable and efficient carers I have ever come across. There offered support to not only my mum but to myself and my sister as well, they treated my mum with the utmost respect and she died a dignified death due to their care. These ladies are a rare breed who display the most genuine compassion. Thank you.

Reply from Jennifer Biggins, Managing Director at Always There Domiciliary Care Ltd

Thank you so much for your kind words they mean so much to all of us. It was a pleasure and a privilege to take care of your mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Judith D (Wife of Client) published on 28 December 2022 Submitted via Website
Overall Experience

The staff were all really lovely and cared for all of us as much as they did for my husband. They were very supportive of all of us at a very difficult time. They helped to make my husband's last three weeks, very peaceful.

Reply from Jeane Neaves, Admin at Always There Domiciliary Care Ltd

Hi Judith, thank you ever so much for taking the time to leave us a review. We are incredibly grateful for your positive feedback. It was a pleasure to look after your loved one and we wish you happiness and great health for the new year.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris A (Son of Client) published on 16 December 2022 Submitted via Website
Overall Experience

Excellent care all round. Carers all very friendly and efficient. Organisers and office very helpful and very much help me take care of mum. Everything we need. Very happy. We can very much recommend Always There as a home care provider.

Reply from Jeane Neaves, Admin at Always There Domiciliary Care Ltd

Hello Chris, it's been a pleasure looking after your mum. We are really grateful and appreciate you taking the time to share your rating with us. Always There Domiciliary Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C B (Niece of Client) published on 28 July 2021 Submitted via Postal Card
Overall Experience

For many elderly people, independence is cherished and good carers make this possible. No one wants to go into a care home and exchange a house full of memories and familiarity for a small room identical to all the others. Nor do people who have helped and supported relatives throughout their lives find it easy to be the one who needs help. A reliable, kind, and professional carer affords the elderly the dignity and privacy they crave and it is a job that demands multiple skills and patience.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Annie K (Great-Niece of Client) published on 14 June 2021 Submitted via Website
Overall Experience

The lovely team at Always There Domiciliary Care have been so supportive of my aunty! Me and my family couldn’t be more grateful for them! Unlike the last company my aunt was with, the Always There team really go the extra mile and the two ladies that go in there really make her day, meaning we don’t have to worry when we can’t be with her every day!

Reply from Kaleda Mendy, Office Manager at Always There Domiciliary Care Ltd

Thank you so much for the positive feedback, Annie.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 January 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Always There Domiciliary Care Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Always There Domiciliary Care Ltd.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Always There Domiciliary Care Ltd

How many Carers does Always There Domiciliary Care Ltd employ?

Always There Domiciliary Care Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Always There Domiciliary Care Ltd to verify any information. View our terms and conditions. Always There Domiciliary Care Ltd has an Enhanced Service - more info.