Caremark Dover

We highly recommend Caremark Dover.

We have been using Caremark since July this year for my father . He had been in hospital and as a family we were struggling with looking after him in his own home along with our own jobs etc. The carers from Caremark have been so good with him and more importantly he likes them all . The staff I have met or spoken to have been friendly and helpful and its taken a load of my mind knowing that he is being checked on regularly throughout the day and having his meals and medication when he should have . They are such a good team and the staff in the office are always helpful when you call them. I cant recommend this team enough .

We are very grateful for all of the support received - thank you!

The staff at Caremark have done an excellent job supporting my very elderly father to stay in his own home. They are always friendly, responsive and accommodating and give great advice which puts the needs of the client first. Thank you.

Very pleased with service provided. Carers are personable, friendly and easy to get along with. I am a little concerned that the attendance time that was 9am three weeks ago has now moved to an average of 9.20am. This means that when the carer is delayed and I am not seen until after 9.30 it has a knock on effect and any other activities that we have planned for that morning are affected.

We used the Cleaning Services provided by Caremark today (2/5/2024) for the first time and are extremely happy with the results and would certainly recommend this service to others. The service is a bonus for me and helps to free up my time, thank you.

Very flexible company. All of staff have been very accommodating and friendly. Nothing is too much trouble. Very punctual and efficient. Would definitely recommend this company to anybody looking for help around the home.

My mother had a stroke back in May this year, the support she’s had from home care has been amazing and caring. The staff are really good at their job and would recommend them 100 percent, the team have looked after my mum since May and it is still ongoing. We wouldn’t know what to do without their care and support, my mum feels safe and cared for by the team.

Came from a meeting today, mapping out scenario's and how we work together for the best outcomes - so helpful in giving peace of mind. You know when the carers are good, as they have little jokes with Dad and there are often giggles and laughs, even when it's been a tough day for him.

Following my wife's 34 week stay in hospital after breaking her ankle, her initial homecare was provided on behalf of the NHS. Subsequently, her care was passed to Caremark (Dover) and I have been immensely impressed by the service they offer. Particularly in respect of her current inability to mobilise and requiring hoist transfer to her chair. As a former senior nurse manager, I tend to expect high standards, and we have received them. More recently, I was required to be away for a week, leaving my wife at home with just the carers coming in, leaving me with a great deal of anxiety. Caremark really stepped up in their planning and response that left my wife really at ease with the situation and everything dealt with in a caring and professional manner.

My family and I have nothing but praise for the whole team at Caremark (Dover). From our very first request for them to come and assess my elderly father (on the same day I had been let down by another agency), they were efficient, knowledgeable and personable. Fortunately for us, Caremark was able to start caring for my father immediately, and we had confidence in their ability and reliability. Each carer was kind, diligent and treated my father with dignity. He felt comfortable and happy with the care he received. There was often much humour, even in trying circumstances, and we will always be grateful for the steadfast and sympathetic way my father was treated. Thank you again to the team at Caremark (Dover).

My Father kept saying how much of a difference his carers made, their kindness, experience, support and also humour that brightened his day. Having met his Caremark team, I feel the same way, thank you Caremark!

The visits were all arranged at very short notice and have made Mum and Dad's lives that big bit easier and they know that there will always be someone there to support them.

Words cannot adequately express how delighted, relieved and grateful the whole family is for the care provided to my dad. At incredibly short notice the team pulled out all the stops to put care in place to allow him to get home from hospital. The visits are professional, warm and caring, nothing is too much trouble. Communication to and from the office/administration team is just first-class. We all have total confidence in the team.

Caremark (Dover) have been providing support to my father-in-law for the last few months. Recently his health has deteriorated and Caremark have given him a lot of extra care at very short notice. The super carers are doing everything they can to help him. We have also really appreciated the excellent communication between staff and our family.

Dealing with a family member who has Alzheimer's, which began about four years ago, has been utterly devasting for all, not least my parent who was a lively, active person before this dreadful disease took away memories and quality of life. We have been lost really, learning about the disease and what care there is. The team who stepped in to help were amazing, really supportive, friendly, caring, and experienced. They were simply just very lovely, kind and nice people who knew exactly how to manage our lovely parent with dignity and professional care. It felt like a weight was lifted because they are so attentive and really on the ball with exactly what is needed, liaising with the family doctor and providing lists of things to buy. They spent time getting to know our parent's story so that when they were visiting they could engage in conversations which makes such a huge difference. The app used for inputting notes after the visit has been so helpful and reassuring too!

Lovely staff and excellent level of care. Mum's needs are met with care and dignity. I can't thank the staff enough.

The ladies that came to look after my partner were extremely kind and connected really well. I wish I could afford to have them every day. They respected the rules for Covid very well and were on time. I did like the fact that they weren't on their phones all the time like some carers I've used in the past.