The Richmond Fellowship Scotland - Borders Intensive Support Service

40 Lintburn Street, Galashiels TD1 1HR
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1 Review
  • The Richmond Fellowship Scotland - Borders Intensive Support Service, Galashiels
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Other Care Provided

  • Older Person Care
  • Learning Disability / Autism

Good to Know

Person in charge

  • Peter MacDonald (Manager)
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The Richmond Fellowship Scotland - Borders Intensive Support Service Reviews (1)

Over all time The Richmond Fellowship Scotland - Borders Intensive Support Service has 1 review.

Overall Experience

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Date Published

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Review from Lorraine B (Mother of Client) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I think it's a disgrace the way some of the Richmond Fellowship staff talk to parents and the clients, they seem to think they lay the rules. It's time for things to be put right and for clients and parents to get respect and not be treated like dirt. They seem to think they are the boss when that is
not the case. The rule is you want respect then give respect, not treat carers and clients like a disgrace.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 18 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Frequently Asked Questions about The Richmond Fellowship Scotland - Borders Intensive Support Service

What Type of Services does The Richmond Fellowship Scotland - Borders Intensive Support Service offer?

The Richmond Fellowship Scotland - Borders Intensive Support Service offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Richmond Fellowship Scotland - Borders Intensive Support Service to verify any information. View our terms and conditions. The Richmond Fellowship Scotland - Borders Intensive Support Service has an Basic Service - more info.