A Class Care (Ipswich)

What a fantastic company A Class Care is, they have been looking after my mother for several years until she very sadly passed away at the end of October due to dementia. The service we have had is second to none.The carers have been very well-trained and professional. I would like to say a special thank you to the carer who was with Mum to the very end, who even gave up a week's holiday to come back especially to care for Mum. She felt more like part of the family than a carer. A really big thank you to them all.

The manager met me and listened to my concerns and worries when we first met. She then introduced the lady who was to look after my mother-in-law. She was initially supposed to stay two weeks but ended up staying for six weeks. My mother-in-law had been self-neglecting, and she has given my mother-in-law a new lease of life through the brilliant way she has looked after her. She has also cleaned and tidied the house and made it feel fresh again. We are so grateful to her for all that she has done and for helping our family. Thank you.

After being let down by another agency at very short notice for temporary live-care cover over Christmas, we contacted A-Class Care at the suggestion of a nursing home. We were surprised and delighted that they were able to help us. We were equally delighted by their efficiency in finding such a suitable and devoted carer, who, despite being with us for only a week, has made a lasting and very positive impression on us. We would have no hesitation in heartily recommending A-Class Care to anyone based on the A-Class care they provided for us.

After a fall at home breaking her leg my Mother was not able to look after her own needs upon discharge. A Class were great with comms, extremely sympathetic with Mum's needs and provided a great night care package and plan. It was a very difficult time but everything with A Class was seamless - I highly recommend!

A Class came in at short notice and then the whole introduction process was interrupted by having to call an ambulance etc. They waited patiently and stayed on to give Mum three days of excellent care. The carer was so kind, unflappable and helpful. She had a very difficult time with a patient both unwell and suffering dementia, especially at night. I personally learnt a great deal from watching her work. Her patience with Mum was truly saintly.

Very pleased with carer in manner and ability. Office staff responsive. Everything has been satisfactory.

We had a carer from A Class Care help my father at a family wedding, he was so friendly and made us all feel at ease. He helped my father throughout the day, even singing and clapping with Dad, who has dementia, during the evening celebrations. Thank you so much.

My mum is palliative and feeling extremely vulnerable, her carer has been an absolute angel nothing is too much trouble can't recommend her highly enough. We had an early issue with a different carer which was quickly solved by the office with no fuss.

Great caring attitude and superb balance between listening to the family’s requirements and what was best for my mother. Carer is organised and always tries to do her best to make life enjoyable for all concerned. Her bedside manner is excellent.

My mum uses A Class Care for live-in care. They have been extremely good at communicating and quick to fix any issues encountered. My mum's primary live-in carer is a pleasure to be around and it is reassuring to be able to trust the care of my mum in her hands. This carer shows great professionalism and her fantastic sense of humour and personality shines through her ability to make my mum feel safe and well cared for. We have had many live-in carers throughout the years and she has been a shining light. It is clear to anyone meeting her to notice her kind nature and her pragmatic and selfless traits that attribute to her being such a remarkable carer.

The carer who cared for my Nan for a while during March/April time was amazing, such a kind, caring person, so patient, which is good with Nan's condition. Nothing was too much trouble, she sat and gave Nan company and also gave her privacy, both of which were nice. Would definitely recommend her to anyone and would definitely have her back.

Over the last 12 months, A Class have supplied us with carers who are professional, compassionate, skilful and caring. My wife is declining with Dementia and I feel that she is always in very safe and kindly hands. Every aspect of her physical and mental needs are attended to, and her dignity preserved and respected.

So grateful for a swift response to a call for help with my 90-year-old father living with dementia, following the announcement of a nationwide lockdown due to Co-vid 19. Dad was being supported by a team of carers, doing their best to cover up to 20 households per day whilst providing 3 x 30 minutes visits per day to Dad. We needed to minimise the risk of infection. He had become increasingly confused and unable to comprehend the situation. Aware of the amazing difference their carers had made in the life of a friend, we were disappointed. They were most professional, offered advice and conducted a comprehensive over the phone assessment before putting together a bespoke package to suit our needs. 48 hours later, our Live-in Carer arrived with a beaming smile. A Class achieved what we thought would be the impossible, a carer to support Dad at a time when the whole world was in a crisis. They even sent a food parcel; callaloo and plantain from his homeland.