- Visiting Care from £33 / hour
- Live-in Care from £1,500 / week
Care Provided
- Visiting Care
- Live-in Care
- Dementia
Home Care Providers Owned by A Class Care Ltd
Are you responsible for the marketing of A Class Care Ltd?
View your Advertising Options
A Class Care Ltd Locations (2)
- Visiting Care from £33 / hour
- Live-in Care from £1,500 / week
Care Provided
- Visiting Care
- Live-in Care
- Dementia
Other Home Care Groups you may be interested in:
A Class Care Ltd Reviews (40)
Reviews posted for members of A Class Care Ltd
Review of
A Class Care (Ipswich)
from Martin R (Son of Client) published on 1 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a fantastic company A Class Care is, they have been looking after my mother for several years until she very sadly passed away at the end of October due to dementia. The service we have had is second to none.The carers have been very well-trained and professional. I would like to say a special
thank you to the carer who was with Mum to the very end, who even gave up a week's holiday to come back especially to care for Mum. She felt more like part of the family than a carer. A really big thank you to them all.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)From all of us here at A Class Care we would like to thank for your review and thank you for trusting us with taking care of your mother. We will always certainly look after our clients as if they were our own parents and we are honoured to be given a chance to do this. We will ensure that our carers are made aware of your feedback. We wish you well for the future. Mercy Canning, CEO
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from Jenny S (Niece of Client) published on 16 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A Class Care acted swiftly at short notice to provide emergency waking night care to our elderly aunt. The immediate family lived some distance away so it was vitally important that we could have confidence and trust in the care they were providing. The management team were very helpful, informative
and accessible to us at all times and were understanding and compassionate in their approach and responses to our needs. The two night carers handed over to the day carers and the feedback was that they went out of their way to ensure everything ran smoothly and were helpful, kind and extremely caring.
I would thoroughly recommend A Class Care Cambridge who supported us at every stage in a difficult situation.
I would thoroughly recommend A Class Care Cambridge who supported us at every stage in a difficult situation.
Reply from Mercy Canning, CEO at A Class Care (Cambridge)Thank you so much for taking the time to leave a positive review about our care service. We are thrilled to hear that our care service made a positive impact on you and your loved one's life. It is our utmost goal to provide exceptional care and support, and your feedback reassures us that we are on the right track.
We are committed to continuously improving our services and providing exceptional care to all those who place their trust in us.
We are committed to continuously improving our services and providing exceptional care to all those who place their trust in us.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from M W (Sister of Client) published on 10 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers looked after my relation very well. He was always clean, well-fed and never ignored. There was never any smell. They had a very professional attitude. They never discussed his medical problems with anyone else but always alerted me if there was a change in his health. I found them to be
honest and helpful. My relation liked them and I thought they treated him with kindness.
Reply from Mercy Canning, Operations Director at A Class Care (Cambridge)We would like to thank you for taking the time out to review our service to your loved one. Our carers are dedicated to ensuring that our clients receive care that meets their exacting needs. We would be happy to pass on your compliments to our carer and their manager. A Class Care.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from Sue F (Daughter of Client) published on 8 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A Class Care have provided a very good service in all aspects of our live-in carer. The carer was brought to our house and there was a handover with the previous carer to ensure continuity.
Our carer has been first rate, knowledgable, caring and interacting really well with my mother, who has later
Our carer has been first rate, knowledgable, caring and interacting really well with my mother, who has later
stage Alzheimers.
The manager is very approachable and goes out of her way to make sure everything is working well, no matter what time.
I am very pleased with A Class Care and could not have managed without them.
The manager is very approachable and goes out of her way to make sure everything is working well, no matter what time.
I am very pleased with A Class Care and could not have managed without them.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Vicki F (Daughter-in-law of Client) published on 28 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager met me and listened to my concerns and worries when we first met. She then introduced the lady who was to look after my mother-in-law. She was initially supposed to stay two weeks but ended up staying for six weeks. My mother-in-law had been self-neglecting, and she has given my mother-in-law
a new lease of life through the brilliant way she has looked after her. She has also cleaned and tidied the house and made it feel fresh again. We are so grateful to her for all that she has done and for helping our family. Thank you.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)We would like to thank you for taking the time to write a review. We will share your feedback with the team. We strive to provide a positive experience to both our clients and their families. Thank you for trusting A Class Care to look after your loved ones' needs.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Fiona P (Client) published on 23 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After being let down by another agency at very short notice for temporary live-care cover over Christmas, we contacted A-Class Care at the suggestion of a nursing home. We were surprised and delighted that they were able to help us. We were equally delighted by their efficiency in finding such a suitable
and devoted carer, who, despite being with us for only a week, has made a lasting and very positive impression on us. We would have no hesitation in heartily recommending A-Class Care to anyone based on the A-Class care they provided for us.
Reply from Mercy Canning, CEO at A Class Care (Ipswich)We would like to thank you for your feedback. Our team will be proud to see that they have made such a positive impact on you. 5 stars for Care/ Support and dignity is something that we work hard to achieve. Thank you again.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from Jane J (Daughter of Client) published on 16 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were directed to this care agency through CHC following an assessment for a live-in care package for my mum. It started late on Friday and the agency couldn't have been more helpful supportive and reassuring to us as a family. The agency called me on Sunday morning to go through the assessment (even
though it was her weekend off) to ensure all details of my mum's care needs were sorted as soon as possible. The office staff and the carer in place are both extremely efficient and made the process very smooth. The live-in care lady has come as such a relief to us as a family and she couldn't be nicer. She straight away started to care for my mum and can't do enough for my mum. She is so kind and patient with mum and reassuring her that she is safe and cared for. I think we are very lucky to have her in our family. We had a bad experience with a previous live-in lady - who we only used for 4 days - she never interacted with mum, my mum had a lot of anxiety following this but has bonded straight away.
Reply from Mercy Canning, Operations Director at A Class Care (Cambridge)Thank you for taking the time to review A Class Care. Your feedback is important to us. We will be sure to share your lovely feedback with our team. We are so proud to see that we are delivering high-quality care to our clients. The service we provide lives up to our moto of "Treating clients like our own parents". Thank you for your continued support.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Grant C (Son of Client) published on 13 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a fall at home breaking her leg my Mother was not able to look after her own needs upon discharge. A Class were great with comms, extremely sympathetic with Mum's needs and provided a great night care package and plan. It was a very difficult time but everything with A Class was seamless - I highly
recommend!
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)Your feedback is really important to us. Our team will be delighted to receive your 5-star rating as our dedicated team work to continuously provide outstanding care. Thank you and we look forward to sharing your views with our team members.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Lindsay W (Daughter of Client) published on 28 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A Class came in at short notice and then the whole introduction process was interrupted by having to call an ambulance etc. They waited patiently and stayed on to give Mum three days of excellent care. The carer was so kind, unflappable and helpful. She had a very difficult time with a patient both
unwell and suffering dementia, especially at night. I personally learnt a great deal from watching her work. Her patience with Mum was truly saintly.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)We would like to thank you for taking the time to review our service. Our carers are dedicated to providing exemplary service during difficult circumstances. Our team will always endeavour to provide care at short notice to ensure that our clients receive the support they need. We are pleased to share your feedback with our team.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from Susan R (Daughter of Client) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very happy with Mum's carer. They get along well and the carer is very aware of changing problems with Mum's mental and physical health.
Reply from Mercy Canning, Operations Director at A Class Care (Cambridge)Thank you for taking the time out to write a review. Your feedback is important to us. We are really pleased to see that we have scored 5/5 for treating your loved one with Care & Support and 5/5 with treating your loved one with dignity. We are very passionate about the care that we provide whilst ensuring that we consistently provide person-centred care. We remain competitively priced whilst investing heavily in ongoing training and development to all our staff. For this reason, we are able to provide highly skilled, trained and competent carers.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Claudette L (Daughter of Client) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with carer in manner and ability. Office staff responsive. Everything has been satisfactory.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)Thank you for your review. We aim to provide exemplary care that meets the bespoke needs of our clients. We will share your feedback with your team.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Mary M (Daughter of Client) published on 12 September 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had a carer from A Class Care help my father at a family wedding, he was so friendly and made us all feel at ease. He helped my father throughout the day, even singing and clapping with Dad, who has dementia, during the evening celebrations. Thank you so much.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from S B (Wife of Client) published on 21 February 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carer we had for my husband was always kind and compassionate to him. She would help to make my husband as comfortable as possible. I can't imagine how we would have managed without her. She is a wonderful carer and has a kind soul.
Reply from Nicola Jones, Registered Manager at A Class Care (Cambridge)Thank you for your lovely review, we strive to make a difference. Kind regards, A Class Care.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from Tracy H (Daughter of Client) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We have been extremely lucky to have some wonderful carers. Our main carer is amazing and an asset to your company. Nothing is too much trouble, she is a lovely caring person.
Reply from Mercy Canning, Operations Director at A Class Care (Cambridge)We would like to thank you for taking the time out to complete this review. We will be sharing your feedback with our team. Thank you for your continued support. From A Class Care.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from Andrew (Son of Client) published on 1 November 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Mother has been receiving live-in care for the last year. Mother, the carers, and the family have been through some tough and emotional times. It's very hard for some elderly people to come to terms with the fact that they are no longer in control of their own life, through old age and illnesses.
To go from being in control to bedridden and totally dependent on others is a huge mental step to take and comprehend. The company have been very supportive with meetings to discuss the way forward and the carers have coped very well in very demanding circumstances. They have always treated Mum with respect and dignity. Caring is only part of the job, there is the medication, washing, cleaning, serving meals, and many other tasks that they perform on a day-to-day basis. About the only thing they don’t seem to do is cut the grass and weeding. Apart from that, they do a wonderful job.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Tracy H (Daughter of Client) published on 27 October 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is palliative and feeling extremely vulnerable, her carer has been an absolute angel nothing is too much trouble can't recommend her highly enough. We had an early issue with a different carer which was quickly solved by the office with no fuss.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Jeremy (Son of Client) published on 6 October 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great caring attitude and superb balance between listening to the family’s requirements and what was best for my mother. Carer is organised and always tries to do her best to make life enjoyable for all concerned. Her bedside manner is excellent.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)A Class Care really appreciate your feedback and we will be sharing your feedback with our team. We strive to always provide the best possible service to all our clients and our team are honoured to receive such kind words. Thank you from us all at A Class Care.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Emma C (Daughter of Client) published on 14 September 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum uses A Class Care for live-in care. They have been extremely good at communicating and quick to fix any issues encountered. My mum's primary live-in carer is a pleasure to be around and it is reassuring to be able to trust the care of my mum in her hands. This carer shows great professionalism
and her fantastic sense of humour and personality shines through her ability to make my mum feel safe and well cared for. We have had many live-in carers throughout the years and she has been a shining light. It is clear to anyone meeting her to notice her kind nature and her pragmatic and selfless traits that attribute to her being such a remarkable carer.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)We would like to thank you for your feedback and for taking the time to submit your review. We are pleased to receive this and I will ensure to pass this on to our carer. Thank you for your continued support.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Ipswich)
from Jasmine C (Granddaughter of Client) published on 13 September 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carer who cared for my Nan for a while during March/April time was amazing, such a kind, caring person, so patient, which is good with Nan's condition. Nothing was too much trouble, she sat and gave Nan company and also gave her privacy, both of which were nice. Would definitely recommend her to
anyone and would definitely have her back.
Reply from Mercy Canning, Operations Director at A Class Care (Ipswich)Thank you for your invaluable feedback. We honestly are grateful that you had taken the time to share your experience with us. I will ensure that we share this feedback with our team.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
A Class Care (Cambridge)
from S S (Daughter of Client) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The respite cover provided to my mother was exceptional. The review/assessment provided by A Class Care was thorough and very professional without being intrusive. The matching of my mother's needs for dementia and her love for cooking and sewing was first class. The carer really worked with my mother
and supported her to re-look at spinning her cotton rolls and used old dress designs to help build a bond with Mum, which really settled her. Thank you A Class Care.
Reply from Mercy Canning, Operations Director at A Class Care (Cambridge)Thank you for your response. We will pass your feedback to our care team. We always strive to match our carer with the client's needs and we aim to deliver exemplary care. Your feedback means a great deal to our carers and team. Thank you again.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about A Class Care Ltd
Costs for home care providers owned by A Class Care Ltd
Average costs for home care provided by A Class Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by A Class Care Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £33 |
| Live-in Care (weekly) | £1,500 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does A Class Care Ltd own?
A Class Care Ltd own 2 Agencies.
Which A Class Care Ltd Agencies have the highest review score?
A Class Care (Cambridge) & A Class Care (Ipswich) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A Class Care Ltd to verify any information. View our terms and conditions. A Class Care Ltd has a Basic Service – more info.