Bespoke Care and Training is an award-winning care provider serving Ashbourne, Derbyshire. Rated "Good" by the Care Quality Commission (December 2022), they deliver high-quality home care services for individuals who need support with daily living tasks such as personal care, meal preparation, medication management, and mobility assistance.
Their dedicated team of local carers, are professional, compassionate, and committed to delivering the high standard of care that clients deserve.
At the heart of...
Care Provided by Bespoke Care and Training Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 20 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- 30 Minute Visiting Care Fees: £22 - £24
Double time on Bank Holidays. Cancellations are still chargeable.
Contact Bespoke Care and Training Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Bespoke Care and Training Ltd
- Private Owned
Person in charge
- Kelly Kidd (Registered Care Manager)
Bespoke Care and Training Ltd Reviews (20)
Bespoke Care and Training Ltd has a Review Score of 10 (9.958) out of 10, based on 20 reviews in the last 2 years.
Over all time Bespoke Care and Training Ltd has 20 reviews.
What a fantastic team ! From day one they have been brilliant , it took so much pressure off us to get that help in a morning just to get him up showered and dressed etc everyone was so cheerful and helpful, can't thank them enough
Thank you so much Emma for your lovely review, it was our honour to support.
The carers were professional and friendly throughout. They usually arrived as agreed and completed the contracted tasks. The ladies were willing to carry out personal care tasks and were receptive to the requests.
Thank you ! It was our pleasure to support your parents when they needed help
We have used this provider for 2 years and have found the management professional and approachable providing thoughtful care for myself and my husband.All the carers are kind and caring and treat my husband with respect. I wouldn't hesitate in recommending this company to anyone who needs them.
Thank you for the lovely review- it is our pleasure to support you both
Excellent service and great communication. All the staff are extremely helpful and friendly. Can't fault the standard of care and ease of communication. Been providing a service for more than a year now and I am very satisfied.
Bespoke is owned and run by a dedicated lady who is always available to help and sort out any issues. Gives full back up to her team. Can strongly recommend Bespoke. Thank you.
The bespoke care team provide in-home care for my mum who has dementia. I am really grateful for the support they provide mum and level of service offered, and also the help they provide me on a day-to-day basis.
Receiving home care can be a huge adjustment for all, but most importantly for the person receiving the care. My mum really looks forward to the carers daily visits, and having a natter and a cup of tea. The manager is always contactable and is great at communicating generally if there are any scheduling issues or changes that need to be made.
I would recommend bespoke to any local resident who needs extra support at home.
Thank you for the lovely review - it is our pleasure to care for such a lovely lady
The owner is very responsive, caring, knowledgable, helpful, supportive of my dad's needs and will react quickly to any medical issue he may have.
My dad is very happy with all the care he gets from their carers and I feel that he is safe in their care and I know if there is ever a problem the carers react quickly to it and I am contacted forthwith.
An excellent company to use for my dad's care.
Wouldn't want anyone else for him.
The continuity of the carers is also to be applauded, it's quite obvious that the owner and her team look after the carers in their work as the turnover of staff is very small which in my opinion is a good thing for their clients.
We have used Bespoke Care for a number of years now firstly for my mum and now for my dad and wouldn't want any other company.
Thank you for such a lovely review , he is a wonderful gent to care for and makes our day.
Bespoke looked after both our parents for the last 18months + until my mum passed away in February and she really enjoyed them going , my dad has spent numerous times in and out of hospital but never wanted anyone else apart from bespoke , I knew over half of the staff before they started to come and we find all of them very friendly and approachable, now my dad has them 4 times a day which is good as they chat to him and do all his meals which helps us so much.
Thank you for a lovely review - it's our pleasure to care and support your father
Thank you team bespoke
Thank you - and what a lovely gentleman he is , great sense of humour he has too it's our pleasure to care for him
My mother has been a client for several years and always receives a reliable, friendly, professional service. Carers arrive on time and give her lunches and general support during a half hour call while at the same time being someone she can have a short friendly chat with.
It's been our pleasure to care for such a lovely gentle lady. Thank you
They go above and beyond the expected. At all times they have shown kindness, patience and compassion to the both of them. The level of care is second to none.
We sadly lost Mum eight months ago but they have helped Dad so much during this time, showing empathy and patience while he tried to cope with losing her.
They have laughed and cried with us and become good friends!
A brilliant care team indeed.
Thank you, it has been an absolute honour to care for your parents. We grew so fond of the pair of them and were truly saddened when your mum passed away. Your dad has been a star ever since and the carers regarded him as family. A true gentleman.
The manager and the team were really good with my mum and dad from February-May 2025. Understanding of needs and a caring and friendly team. The manager kept me updated on things and checked in regularly and liaised with other services so there was consistent care. Thank you Bespoke
Thank you for the lovely review - it was our honour to care for both your mum and dad, such a wonderful couple.
The care and support that the manager and her team have given to my mother is way beyond my expectation's. Absolutely first class in every way. Extremely professional and flexible to her needs. The advice that the manager has given me is navigating the care system has been without doubt worth its weight in gold. I would have no hesitation in recommending Bespoke. The proof in the pudding is how much my mum enjoys the carers company and how relaxed we both are with them.
Thank you for a fabulous review- we have loved having your mother as part of our clientele and happy to support you with any information you need as well.
There seems very low turnover with staff which is gives us great confidence in the company.
Any changes in needs, medication, or queries have been dealt with quickly and professionally.
Thank you for the review - it is our pleasure to care for your mother
Well done on a fab team and thank you from our family x
Thank you for the lovely review and how time flies, seems only yesterday your mum started with us. She is a lovely lady and we love looking after her.
The carers were as near to time as they possibly could be,were considerate, caring
and kept me informed if there were problems
as I lived 120 miles away.
The carers were trustworthy and careful to
make sure my mother had privacy at all times!
Mum used to look forward to seeing them four times daily.Due to their care Mum is still living at 102 years of age!
Thank you for the wonderful review- it was our honour to care for your mother and hear her wonderful stories about her life. We are so happy she is embracing her life at the care home and she is missed greatly.
At the end of each visit a full report is posted on an App which gives me an instant update on Dad, which is very reassuring.
The carers are all very friendly and take a real interest in Dad - what he's been doing, what might be troubling him and setting his mind at rest (he struggles with the loss of his wife).
Without doubt Bespoke have been a major part in enabling Dad to continue to live independently in the familiar surroundings of his flat. They are a pleasure to work with, which could not be said about previous care companies I have experienced. I have absolute confidence that Dad is in safe hands.
Thank you for the lovely review, it is our pleasure to look after your dad, a genuine gentleman.
The care team go above & beyond to ensure my Mother's needs are met, & she looks forward to their visits . The manager is always available for advice & feedback, and the team always provide detailed information of their visits and contact me if they feel I need to know of matters of concern, or items my mum needs etc. I feel I have the support I need to help with her care .
It is our pleasure, she is a wonderful lady and always happy to see the staff.
The staff are really friendly always willing to help in any way they can nothing is to much trouble for them great service would highly recommend there really clean and tidy respect the property always on-time
Thank you for a great review, it is our pleasure to support your mother with her care needs
The team has been caring for my mum since February this year. Very happy with all carers. Very professional, and personable too.
My mum feels very safe and looked after by the team.
Happy to recommend.
Thank you, your mum has been a wonderful lady to care for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bespoke Care and Training Ltd.
Awards / Recognitions (1)
- Recipient: Bespoke Care and Training LtdDate: Wednesday 06 Mar 2024
Meet the Team (1)
We are a local Care Provider in Ashbourne Derbyshire, my name is Kelly and I am the Owner Director/Registered Care Manager.
My husband, Steve, is the Training & Development Manager.
Di is the Team Leader, with our amazing care team which consists of : Nicky, Kayley, Janine, Kerry, Lesley, Sue, Carol, Abby, Dani, Jo, Jenna, Karen, Emma, Katy, Heather, Amy, Charlie, Sharon, Hollie, Julia and Kayleigh.
Frequently Asked Questions about Bespoke Care and Training Ltd
How many Carers does Bespoke Care and Training Ltd employ?
Bespoke Care and Training Ltd employs 23 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bespoke Care and Training Ltd to verify any information. View our terms and conditions. Bespoke Care and Training Ltd has an Enhanced Service - more info.