EHSAAS Care

St. Johns Manse, Mid Street, Bathgate EH48 1QD
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9.5 6 Reviews
  • EHSAAS Care, Bathgate
Ehsaas Care – Having the insight to understand

Ehsaas Care believe that care begins with empathy. Based in West Lothian since 2019, Ehsaas care service is built on reliability, dignity, and a deep commitment to helping older adults live independently in the comfort of their own homes. With over 15 years of experience in care and management, tailored care packages are offered that reflect each client’s unique needs and preferences. All Ehsaas Care staff are trained to the highest standards and undergo continuous professional development to ensure the care they provide is safe, effective, and up to date with best practices. All staff are registered PVG members.

Services offered by Ehsaas Care, include:

Live-in Care – 24-hour support as a dignified alternative to residential care
Hourly Visiting Care – Flexible visits from 15 minutes to multiple times daily
Social Inclusion Support – Help with shopping, companionship, and outings
Personal Care – Assistance with washing, dressing, medication, and meals
Specialist Support –Dementia, physical disability, sensory impairment, and end-of-life care

Ehsaas Care offer continuity of care with familiar faces, a responsive management team, and digital tools, like the Family App, keep loved ones connected and informed. Whether you're seeking short-term help or long-term support, Ehsaas Care is here to walk beside you every step of the way.

Care Provided by EHSAAS Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please contact Ehsaas Care for further information regarding fees.

Contact EHSAAS Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact EHSAAS Care to get a personalised quote.

Good to Know

Owner

  • EHSAAS CARE Ltd
  • Privately Owned

Person in Charge

  • Priya Rasul (Director & Care Manager)
9.5

EHSAAS Care has a Review Score of 9.5 (9.514) out of 10, based on 6 reviews in the last 2 years.
Over all time EHSAAS Care has 6 reviews.

Overall Experience
  • 5
  • 1
  • 0
  • 0
  • 0
Date Published
  • 6
  • 6
  • 6
  • 6
  • 0
Reviewer Connection to EHSAAS Care
  • 3
  • 2
  • 1
Total of 6, showing 1-6
Review from I M (Wife of Client) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
EHSAAS has made my own life and my husband who is the client life so much easier I can go to work knowing he will be taken good care off . I can call the office at any time knowing they will listen and make life easier with their excellent care . The girls who come in to my husband have a great repore
with him and make him at ease I would 100 % recommend Esaas
Reply from Priya Rasul, Care Manager at EHSAAS Care
Thank you so much for your kind feedback. We are glad to hear that Ehsaas Care has made a positive difference in both your life and your husband's. Providing compassionate, reliable care is central to…read more
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  • Treated with Dignity
  • Value for Money
Review from D D (Son of Client) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care and lovely people. Mum loves them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hamida R (Client) assisted by family/friend published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been receiving care from EHAAS Care for a while now, and I can honestly say it's made a huge difference in my day-to-day life. The carers are kind, patient and always respectful. They take time to listen and help in a way that makes me feel comfortable and independent. It's reassuring to know I
can rely on people who genuinely care. I am extremely happy with EHSAAS care and highly recommend to anyone looking for homecare.
Reply from Priya Rasul, Care Manager at EHSAAS Care
Thank you so much for your kind words and heartfelt feedback. We are truly honoured to be part of your care journey and delighted to hear that our team has made a positive impact on your day-to-day…read more
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  • Treated with Dignity
  • Value for Money
Review from Charles M (Son of Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good communications with carers. Always on time and very attentive to my mum, sings songs and jokes to make my mum at ease. Great team of carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G Q (Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to a change of the way my care package was going to be delivered by my old providers, I took the decision to look for one care company that could accommodate my whole package of care. After contacting and having meetings with other care providers, I contacted Ehsaas Care expecting more of the same
but I could not have been more wrong! From our initial meeting and our discussions about what we wanted to achieve as our end goals together, I knew that I had found a care company that genuinely cares about delivering the highest quality of care possible for their clients rather than it being an exercise in ticking boxes. Since I've moved my whole package to Ehsaas Care, issues I had with my previous providers were fixed from the start like erratic call times and most important to me, continuity of care. All of the carers from Ehsaas that have delivered my care have been fantastic! They are professional and treat me with dignity and respect. I would happily recommend Ehsaas Care.
Reply from Priya Rasul, Care Manager at EHSAAS Care
Thank you for your lovely feedback and your 5 star review. We are so pleased to hear you have had such a positive experience with Ehsaas Care and that our team has provided the quality, consistency,…read more
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from N P (Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The company is very well. I've been with EHSAAS Care for 2 years roughly always had a positive experience. Get along very well with the girls that tend to my needs very consistent and happy with call times. The girls respect my wishes and do their best to help. Don't have much to do with the office,
I never need to contact them, I'm always satisfied.
Reply from Priya Rasul, Care Manager at EHSAAS Care
Thank you for kind review. We aim to provide the best care, and are very pleased that your experience with Ehsaas Care has been a positive one.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.514)

Overview of Review Score

The Review Score of 9.5 (9.514) out of 10 for EHSAAS Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for EHSAAS Care is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) ) ÷ 35 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for EHSAAS Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 4 Sep 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (5)

Priya

Priya Rasul

Job Title: Director & Care Manager Joined: 2019

Priya has more than 15 years of experience in the care industry and leads the Ehsaas Care team with warmth, professionalism, and in-depth expertise.


After many years working across the care sector, she recognised the need for a service where people felt genuinely understood and supported, not just cared for, but cared about. This vision led to the founding of Ehsaas Care: a service built on empathy, respect, and personal connection.


At Ehsaas, Priya oversees day-to-day care operations and supports staff training and development, ensuring that every service user receives personalised, dignified support.


Priya’s leadership reflects the heart of Ehsaas Care, where compassion and high standards guide every decision.

Shraz

Shraz Ali

Job Title: Director & Business Manager Joined: 2019

Shraz has over seven years of experience in business management and leads Ehsaas Care with a focus on business development, budgeting, and long-term sustainability.


By shaping the operational foundations of Ehsaas Care and overseeing care resources, Shraz plays a vital role in ensuring that the support Ehsaas Care provide is consistent, well-organised, and responsive to individual needs. Through this stability, Shraz helps foster an environment where carer professionals can thrive and service users receive the dignified, personalised care they deserve.


His leadership reflects the belief that conscientious business management is essential to delivering care that is not only compassionate, but also dependable and lasting.

Iqra

Iqra Iqbal

Job Title: Quality Assurance Manager Joined: 2019

Iqra has over 10 years of experience in the care sector, including six dedicated years with Ehsaas Care.
She began as a care professional, where her empathy and attention to detail quickly earned trust.

Now, as Quality Assurance Manager, she leads with quiet strength, ensuring every service meets the highest standards of safety, dignity, and person-centred care.


Iqra oversees internal audits, monitors compliance with regulatory frameworks, and supports teams in refining care plans and documentation. She’s a key figure in safeguarding oversight, helping ensure service users are protected and protocols are followed. Her work is about building systems that reflect the heart of Ehsaas Care: compassion, consistency, and excellence.

Cody

Cody Laptucha

Job Title: Carer Joined: 2022

Cody has been part of the Ehsaas Care team for over two years and is a dedicated carer who always goes the extra mile for those she supports. Her kind nature and enthusiasm help create a positive atmosphere for both service users and colleagues alike.


She shares: “I love the support from management and my colleagues, both in and out of work. No two days are ever the same, and the service users really make my job enjoyable.”


Cody takes great pride in providing person-centred care and enjoys making a difference in people’s lives each day. Her commitment and compassion truly reflect the values at the heart of Ehsaas Care.

Becky

Becky Laptucha

Job Title: Carer Joined: 2022

Becky has been a valued member of the Ehsaas Care team for more than 3 years. She brings kindness, empathy, and professionalism to her role, ensuring that every client feels supported and cared for. Becky enjoys the strong sense of teamwork within Ehsaas Care and the positive relationships she has built with both colleagues and service users. Becky shares:


“I enjoy working at Ehsaas Care because I have such a good relationship with management and my colleagues. I love the difference I can make to my clients’ day.”


Becky takes pride in brightening her clients’ days, offering reassurance and comfort when they need it most. She was also proud to contribute to Ehsaas Care’s five-star review from the Care Inspector, a reflection of her dedication and the team’s high standards of care.

Frequently Asked Questions about EHSAAS Care

What Type of Services does EHSAAS Care offer?

EHSAAS Care offers Home Care.

How many Carers does EHSAAS Care employ?

EHSAAS Care employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact EHSAAS Care to verify any information. View our terms and conditions. EHSAAS Care has an Enhanced Service - more info.