Wilaade Care Services Ltd

Unit 429 Bedford Heights, Manton Lane, Bedford MK41 7PH
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7.0 8 Reviews
  • Wilaade Care Services Ltd, Bedford
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism

Funding & Fees

  • Hourly Visiting Care Fees: £16 – £35

Fees vary depending on the care service

These prices are only a guideline, please contact Wilaade Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Wilaade Care Services Ltd

Person in charge

  • Emmanuel Akingbade (Deputy Manager)
Are you the Owner/Manager of Wilaade Care Services Ltd? View your Advertising Options

Wilaade Care Services Ltd Reviews (8)

7.0

Wilaade Care Services Ltd has a Review Score of 7.0 (7.029) out of 10, based on 3 reviews in the last 2 years.
Over all time Wilaade Care Services Ltd has 8 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 1
Date Published
  • 8
  • 1
  • 1
  • 3
  • 5
Reviewer Connection to Wilaade Care Services Ltd
  • 3
  • 3
  • 2
Total of 8, showing 1-8
Review from A M (Daughter of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother received very good care from all the carers that came to assist her during the past 12 months, there was a few teething problems to begin with but the manager sorted these out promptly and if there was any queries these was sorted out quickly as well, I would recommend Wilaade Care Services
for your care needs, my mother has now gone into a nursing home so we no longer require the services
  • Staff
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  • Treated with Dignity
  • Value for Money
Review from R V (Client) assisted by family/friend published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers are brilliant workers. Professional, polite, and pleasant at all times. Very helpful. We have never had any bad experience, ever. We are extremely happy with all of them.
Wilaade company is good, always helpful when we need help.
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Review from Ray S (Client) published on 4 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Absolute nightmare. Only had this company for four weeks, 11 no-shows with no phone calls or texts leaving me to ring my daughter for help. They were also told categorically that I had a bulldog with two of her puppies here, yet they keep sending people who won't come in or are stood rigid and no point
being here. The only decent one is a lady who is normally in the office. She doesn't like dogs but is ok with them. The stress caused by this company is driving me mad.
  • Staff
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Review from Michael J (Son of Client) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wilaade Care Services had looked after my mother for a number of years up until she sadly passed away in January this year. They were professional but also at the same time, very caring and always came in with a smile and positive attitude which my mother was so happy to see as she was for the last
two years mainly housebound. She always looked forward to seeing everyone from Wilaade and was always happy with their support. Thank you for looking after my mother, giving her self-respect and making her life comfortable.
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Review from Laura P (Daughter of Client) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wilaade has looked after my father very well over the last six months. Their staff are lovely, very friendly and kind and they always raise concerns over his health if they have any. They have also supported him with his walking when in-person NHS physio support was not provided. They have always come
- no matter how hard pushed they were for staff in midwinter due to the pandemic. The only issues we have are over timing, with some visits close together whilst others are further apart but I think this is a reflection on Bedford traffic at the moment rather than on them.
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Review from R R (Son of Client) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. The bed is always made up, they maintain my mother to an excellent level of hygiene and she is well fed. They inform me when my mother's medication is low. At all times, they behave in a professional manner and are always friendly. Superb service.
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Review from Sheila H (Client) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with all the help I receive daily. The carers are always kind and cheerful, they leave me feeling happy and contented with their care.
  • Staff
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  • Value for Money
Review from K O (Daughter of Client) published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We embarked on care in the community with some trepidation but needn't have worried. The team provided were kind, caring and totally professional. They brightened up my mothers day and because of them, she could continue living in her own home with their focused help. They were happy and smiling always
no matter which shift. They communicated with myself when they had concerns. Very food.
  • Staff
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  • Treated with Dignity
  • Value for Money
Current Review Score: 7.0 (7.029)

Overview of Review Score

The Review Score of 7.0 (7.029) out of 10 for Wilaade Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.529 for Wilaade Care Services Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) + (6 Very Poors x 1) ) ÷ 17 Ratings = 3.529
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Wilaade Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Wilaade Care Services Ltd

What Type of Services does Wilaade Care Services Ltd offer?

Wilaade Care Services Ltd offers Home Care.

How many Carers does Wilaade Care Services Ltd employ?

Wilaade Care Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wilaade Care Services Ltd to verify any information. View our terms and conditions. Wilaade Care Services Ltd has an Basic Service - more info.