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Your Choice Care & Support Ltd

Unit 28 Airport Business Centre, Thornbury Road, Estover, Plymouth PL6 7PP
Your Choice Care & Support Ltd Logo
Your Choice Care & Support Ltd logo
Your Choice Care & Support Ltd, Plymouth
Your Choice Care & Support Ltd, Plymouth
Your Choice Care & Support Ltd, Plymouth

Your Choice Care & Support Ltd have over 30 years of experience providing care and support to vulnerable adults and the elderly in the Plymouth area. This support includes personal care, administering medication, support with meals and nutrition, accessing the community, social activities and a befriending service at home. Your Choice Care & Support can provide a break for main carers, giving them the peace of mind they need to...  

Care Provided by Your Choice Care & Support Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30
  • 30 Minute Visiting Care Fees: from £15.25

Minimum visit time will be 30 minutes

The price(s) shown are provided by the agency. Contact Your Choice Care & Support Ltd for full pricing details and T&Cs.

Contact Your Choice Care & Support Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Your Choice Care & Support Ltd
  • Private Owned

Person in charge

  • Sally Rogers (Director)

Your Choice Care & Support Ltd Reviews (26)

9.8

Your Choice Care & Support Ltd has a Review Score of 9.8 (9.834) out of 10, based on 16 reviews in the last 2 years. Over all time Your Choice Care & Support Ltd has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Marion H (Wife of Client) published on 6 February 2023 Submitted via Website
Overall Experience

Overall very pleased with our carers, although it's only been a week we are impressed with the standard of care and also how friendly they all are. Management was very helpful and easily able to contact out of hours.

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Value for Money
Review from Frances H (Client / Service User) published on 18 January 2023 Submitted via Postal Card
Overall Experience

Thanks for the opportunity to thank all the carers for the wonderful work that they do. I could not live without them. All staff are kind, caring and I look forward to seeing them each day.

Reply from Sally Rogers, Manager at Your Choice Care & Support Ltd

Thank you so much for your feedback. It is so important that we know your experience with the service we provide.

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Review from Jean P (Client / Service User) published on 9 January 2023 Submitted via Postal Card
Overall Experience

This care company was my excellent choice over 2 years ago. I have received first-class service from various carers 3 times a week since then. Recently I have the luxury of 2 carers who have become friends and have never let me down. They often do little jobs outside their remit - all within the half-hour allotted. I am 91 years old.

Reply from Sally Rogers, Manager at Your Choice Care & Support Ltd

Thank you so much for your kind words, the carers enjoy visiting and supporting you.

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Review from Paul M (Son of Client) published on 7 December 2022 Submitted via Website
Overall Experience

The care my dad gets from the company is amazing. They always listen to him and help him meet his needs. If we didn't have the carers in to help, I dont know what we would do. Everyone is friendly and funny, and I wouldn't want to change a thing. Great people and great company.

Reply from Sally Rogers, Manager at Your Choice Care & Support Ltd

Appreciate your positive feedback, pleased you and your dad are so happy with the care your dad is receiving.

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Management
Treated with Dignity
Value for Money
Review from Deborah W (Daughter of Client) published on 7 December 2022 Submitted via Website
Overall Experience

My experience with Your Choice Care & Support staff is that it is more than just a job to them. They are kind, thoughtful and considerate to my mum, always making time to have a chat about the old days with her and making her laugh, which I believe is a very important part of the role, along with the caring aspect.

Reply from Sally Rogers, Manager at Your Choice Care & Support Ltd

Thank you, Deborah. I know all the carers love visiting and spending time with your mum, especially listening to the stories she tells of all her past adventures.

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Management
Treated with Dignity
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Review from C F (Friend of Client) published on 24 November 2022 Submitted via Website
Overall Experience

What a company. I have been absolutely amazed and we are thankful for the kindness, diligence and respect that has been show. All of the staff have been so amazing and the attention to detail is beyond any care company we have used previously. From the bottom of our hearts thank you for all that you do!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 March 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Your Choice Care & Support Ltd.

Awards / Recognitions (2)

Meet the Team (7)

Sally Rogers Job Title: Managing Director Joined: 2019
Sally Rogers

Sally has over 35 years of experience in the care sector. Originally beginning her career as a carer, Sally has worked in both residential/nursing care homes and domiciliary care.

Over the years, Sally has progressed from a carer role, working her way up to co-coordinator, deputy manager and eventually registered manager for a large domiciliary care company, including extra care units.

In 2019, using her many years of experience and knowledge, Sally established her own company, Your Choice Care & Support Ltd, and is now supported by a dedicated team of staff.

Kimberly Tucker Job Title: Registered Manager Joined: 2020
Kimberly Tucker

Kimberly has experience in the care industry, initially as a carer back in 2015, working her way up to a managerial level where she managed an extra care unit, working closely with vulnerable adults. Prior to this, Kimberly managed a social inclusion service for residents within a care setting.

In 2020, Kimberly joined Your Choice Care & Support Ltd as a manager, where she constantly strives to develop new skills. In 2021, Kimberly completed her level 5 leadership and management diploma in Health and Social Care.

In 202,5, after supporting the registered manager with all aspects of running the company, Kimberly took over the registered manager role.

Rachel Humphries Job Title: Deputy Manager Joined: 2020
Rachel Humphries

Rachel has worked in the care sector for over 15 years. Initially, Rachel worked in the offices of a large care company in the finance department.

Over the years, Rachel has developed her skills, not only in an administrative role but also working as a carer supporting people in their own homes. working her way up to a coordinator.

Rachel was one of the first to join Your Choice Care & Support Ltd as an office coordinator, where she uses her knowledge of both finance and care to support our team of staff. Rachel has now worked her way up and is our Deputy Manager.

Matt Bishop Job Title: Senior Coordinator Joined: 2022
Matt Bishop

Matt is our senior co-ordinator, supporting both carers and our service users.

He has previous care experience, and before joining Your Choice Care & Support Ltd, he started his career as a support worker, progressing to a managerial level.

Matt is an enthusiastic and dedicated member of our team and works closely with carers to develop their knowledge and also with our service users, making sure a high level of care is maintained. Matt oversees the day-to-day running of the office.

Tiki Dowding Job Title: Recruitment Manager/Wellbeing Officer Joined: 2024
Tiki Dowding

Tiki has been working in the care industry for over 11 years in a variety of roles. She joined Your Choice Care in 2024 and worked her way up to Team Leader. Tiki has developed her role and now manages all recruitment.

She is a mentor and supporter to all our carers, and following completion of her training in mental health first aid, she is now the wellbeing officer for all our staff.

Trudi Rago Job Title: Coordinator Joined: 2024
Trudi Rago

Trudi has been working in the care industry in a variety of roles for over 30 years. Trudi joined the company in 2024 as a coordinator, supporting Matt with the everyday running of the office.

Trudi ensures all of our service users' care plans are kept up to date and person-centred, as well as supporting the carers and rostering.

Mark Jones Job Title: Team Leader Joined: 2021
Mark Jones

Mark joined us in 2021, starting as a carer and working his way up to a Team Leader role in 2023. He works closely with all of our carers, completing frequent supervisions and offering them support, as well as providing high-quality care to our service users.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Your Choice Care & Support Ltd to verify any information. View our terms and conditions. Your Choice Care & Support Ltd has an Enhanced Service - more info.