What Type of Services does Walfinch Suffolk Coastal offer?

Walfinch Suffolk Coastal offers Home Care.

How many Carers does Walfinch Suffolk Coastal employ?

Walfinch Suffolk Coastal employs 32 carers.

Walfinch Suffolk Coastal, 18 High Street, Saxmundham, Suffolk IP17 1DD

Walfinch Suffolk Coastal

18 High Street, Saxmundham IP17 1DD

9.3 5 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)

Household Services

Food Preparation & Serving

Other Care Provided

Dementia
Palliative / End of Life Care
Mental Health Condition
Visual / Hearing Impairment

Funding & Fees

Hourly Visiting Care Fees: from £25

Please contact the office for more information.

These prices are only a guideline, please contact Walfinch Suffolk Coastal to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from G S (Client) published on 1 July 2024 Submitted via Postal Card • Report

Overall Experience

I was extremely pleased with the service the care staff provided. They were very courteous and helpful in a very professional way. Nothing was too much trouble for the carers. I was very satisfied with them and always looked forward to their visits. Excellent service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Jennifer E (Wife of Client) published on 5 June 2024 Submitted via Website • Report

Overall Experience

Every carer who came to look after my husband was excellent, very caring, compassionate and very experienced they were like our extended family. I can’t thank you enough for all the support you gave to me, having a night sitter so I could go to bed and not worry about my husband, also giving me a day

sitter once a week so I could have free time, even after my husband passed away we received a phone call from one of the carers send her condolences to us, this meant so much to my family, once again a very big thank you.

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Treated with Dignity
Value for Money

Review from Janet L (Client) published on 28 May 2024 Submitted via Postal Card • Report

Overall Experience

This was my first experience in having carers. The ladies were all so caring, kind and helpful in every way. I was never worried about anything. They looked after me for seven/eight weeks and finished about April 9/2024. If the new knee op goes ahead, I will have them again, knowing that I will get

wonderful care.

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Management
Treated with Dignity
Value for Money

Review from S C (Daughter of Client) published on 19 April 2024 Submitted via Postal Card • Report

Overall Experience

From the start of care for Dad to the last visit the care received was first class. Dad enjoyed seeing all of the carers and spoke highly of them all. If for any reason I needed extra care for Dad urgently it was immediately arranged and carried out. Thank you all very much indeed.

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Management
Treated with Dignity
Value for Money

Review from Mary W (Wife of Client) published on 3 October 2023 Submitted via Postal Card • Report

Overall Experience

Our introduction to Walfinch, by our palliative care nurse, was so welcome. We had a number of overnight sitters over about three weeks and that meant our live-in carer and I could get some sleep, safe in the knowledge that my husband was watched and safe. The sitters were almost all very experienced

and good at the job, with one outstanding when a frightening drama arose. I would recommend Walfinch to anyone stuggling to care for someone at home.

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Walfinch Suffolk Coastal Reviews (5)

9.3

Walfinch Suffolk Coastal has a Review Score of 9.3 (9.293) out of 10, based on 5 reviews in the last 2 years.
Over all time Walfinch Suffolk Coastal has 5 reviews.

Order by:

Total of 5, showing 1-5

Current Review Score: 9.3 (9.293)

Overview of Review Score

The Review Score of 9.3 (9.293) out of 10 for Walfinch Suffolk Coastal is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Walfinch Suffolk Coastal is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) ) ÷ 29 Ratings = 4.793
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Walfinch Suffolk Coastal is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.