Multiple Care Solutions Ltd

Hub-0-19D, London East-UK, YewTree Avenue, Dagenham RM10 7FN
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9.5 5 Reviews
  • Multiple Care Solutions Ltd, Dagenham
Multiple Care Solutions is a mother and daughter duo with over 10 years experience in caring for vulnerable people. Their experience includes caring for individuals with dementia, a range of special needs (such as autism spectrum syndrome/downs syndrome) and also end of life care.

The team's care experience also extends to the care manager, who has personal and professional experience working with deaf and the hard of hearing, fluently speaking a range of sign languages, including British sign language.

Multiple Care Solutions is passionate about supporting the vulnerable to live independently and enhance their quality of life.
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Care Provided by Multiple Care Solutions Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £16 – £21
  • Weekly Live-in Care Fees: £984 – £1184

Pricing depends on the complexity of the package which is done after the care assessment by our registered manager.

These prices are only a guideline, please contact Multiple Care Solutions Ltd to find out the exact price for your requirements.

Contact Multiple Care Solutions Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Multiple Care Solutions Ltd to get a personalised quote.

Good to Know

Owner

  • Multiple Care Solutions Ltd
  • Privately Owned

Person in Charge

  • Rita Suubi (Manager)

Multiple Care Solutions Ltd Reviews (5)

9.5

Multiple Care Solutions Ltd has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years.
Over all time Multiple Care Solutions Ltd has 5 reviews.

Overall Experience
  • 5
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  • 0
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Date Published
  • 5
  • 2
  • 5
  • 5
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Reviewer Connection to Multiple Care Solutions Ltd
  • 2
  • 1
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  • 1
Total of 5, showing 1-5
Review from Rita L (Daughter of Client) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Multiple Care Solutions carers a very caring and kind company.
We as a family had to call upon them to help with my mum for a few weeks before Christmas .
We were very grateful for all their kindness and care they gave her.
Thank you to all the team.
Reply from BRILLIAN NAMPIRIMA, Care Coordinator at Multiple Care Solutions LtdWe were honoured to care and support your mum and we wish her all the best.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison C (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are so pleased with the care that my father is receiving from his live in carer .A true professional who always goes the extra mile.He truly cares about my father and is always doing his best by him to make his days brighter and going to places he is fond of which puts a huge smile
on his face. He is always sending me videos of my father which is so kind d of him and really makes us as a family feel happy when we see my father and his carer laughing together ,and my father generally being well cared for. From the moment I found Multiple Care Agency they were truly professional in every way but because they are a smaller company they treat you in a very personal way and it leaves you feeling nurtured and cared about both the family and the person who needs the care. Thankyou for giving my father the best care possible and giving him so many wonderful Opportunities. But most of all for my dad to spend the end of his days in his own home with all his home comforts.
Reply from Rita Bartlett, Registered Manager at Multiple Care Solutions LtdThank you so much for sharing such a heartfelt review. It truly means the world to our entire team to hear how well your father is doing and how supported your family feels.

We are delighted to know that his live-in carer is making such a positive difference each day-going the extra mile, bringing comfort, joy, and companionship, and helping him enjoy the places and moments that matter most to him. Knowing that the videos and updates bring happiness and reassurance to your family is incredibly meaningful to us.

As a smaller agency, we pride ourselves on offering a personal, compassionate service, and your words affirm exactly why we do what we do. It is an honour to support your father and to help him remain in the comfort of his own home, surrounded by familiarity and dignity.

Thank you for trusting Multiple Care Agency during such an important time. We are grateful for the opportunity to care for your father and support your family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathryn D (Sister-in-law of Client) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care worker for my sister-in-law, has proved a brilliant asset. My sister-in-law doesn't require much personal help but loves a good natter and someone who isn't afraid to muck in.
The manager paired them up beautifully. I have no worries on the nights I'm not there.
Thank you multiple care solutions
Reply from Rita Suubi, Manager at Multiple Care Solutions LtdYou're most welcome - so glad to hear you're sister in law's getting on so well with the carer she was matched with.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A N (Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm satisfied with the care provided. The carer I have is good. She has a good attitude and she's always on time.The carer is very encouraging and she has helped me to gain confidence in doing exercises and walking outside in the garden.
Reply from Rita Suubi, Manager at Multiple Care Solutions LtdSo pleased to hear you're happy with our service. Thank you for the lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T C (Son of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were delighted with, and extremely grateful for, the care provided to our 91 year mother in the last few months of her life. Both of the two carers provided were very competent, hard working, extremely pleasant and totally trustworthy. The company was also extremely competitive in terms of price.
The managers were highly efficient and genuinely caring. It was a pleasure to do business with them and my only regret is that we did not engage them sooner.
Reply from Rita Suubi, Registered Care Manager at Multiple Care Solutions LtdThank you for such a kind and thoughtful review. We will make sure the two carers you mentioned are recognized for their excellent work. Although, please accept our deepest condolences during this difficult time and may the cherished memories you hold of your mum bring you comfort and peace.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Multiple Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for Multiple Care Solutions Ltd is calculated as follows: ( (29 Excellents x 5) + (1 Goods x 4) ) ÷ 30 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Multiple Care Solutions Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Multiple Care Solutions Ltd

What Type of Services does Multiple Care Solutions Ltd offer?

Multiple Care Solutions Ltd offers Home Care.

How many Carers does Multiple Care Solutions Ltd employ?

Multiple Care Solutions Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Multiple Care Solutions Ltd to verify any information. View our terms and conditions. Multiple Care Solutions Ltd has an Enhanced Service - more info.