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Care 24/7 Healthcare Ltd

269 Battle Road, St Leonards-on-Sea TN37 7AN
Care 24/7 Healthcare Ltd Logo
Care 24/7 Healthcare Ltd logo
Care 24/7 Healthcare Ltd, St Leonards-on-Sea
Care 24/7 Healthcare Ltd, St Leonards-on-Sea
Care 24/7 Healthcare Ltd, St Leonards-on-Sea

Whether you are looking for a little extra help around the home or assistance with personal care, staying in your own home is important to you and your family.


The services offered by Care 24/7 Healthcare will help to maintain your choices, enabling family and friends to be more involved in your care without compromising your quality of life.

Experience has taught the company that the need for home care is...  

Care Provided by Care 24/7 Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £22
  • Weekly Live-in Care Fees: from £1,400
Each individual case will be assessed and the price will depend on varying needs.

Assessment is free of charge and you are under no obligation to accept, please call us to arrange.

The price(s) shown are provided by the agency. Contact Care 24/7 Healthcare Ltd for full pricing details and T&Cs.

Contact Care 24/7 Healthcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Care 24/7 Healthcare Ltd
  • Private Owned

Person in charge

  • Alexandra Matinca (Manager)

Care 24/7 Healthcare Ltd Reviews (23)

9.9

Care 24/7 Healthcare Ltd has a Review Score of 9.9 (9.852) out of 10, based on 18 reviews in the last 2 years. Over all time Care 24/7 Healthcare Ltd has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from A R (Son-in-law of Client) published on 12 February 2026 Submitted via Website
Overall Experience
My wife and I cannot speak highly enough about the level of palliative care that the staff at Care 24/7 provided for my mother-in-law. The carers came to our home three times a day, for nearly six months, to help support us to look after 'Mum'. The agency ensured that Mum had regular carers, so that despite her advanced dementia, she was able over time to 'recognise' the carers and build a relationship with them. The carers always greeted Mum with a cheerful disposition and showed nothing but kindness and compassion towards her, often going over and above what was expected to help Mum.
My wife and myself spoke with Mum's carers every day and felt very reassured by their experience and knowledge of providing care for people at this stage of their life. The carers were very reliable and always stayed the full time they were booked for.

The owners and office manager were also very supportive and accommodating and we can't thank them enough for all they did.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd
Thank you so much for taking the time to share such a heartfelt message about your experience with Care 24/7.

It truly means a great deal to us to know that we were able to support you, your wife, and most importantly your Mum, during this time. Providing compassionate, dignified palliative...  

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Review from Geoffrey S (Client / Service User) published on 13 January 2026 Submitted via Postal Card
Overall Experience

A wonderful organisation. The carers are kind and very efficient. We are most grateful for the empathy and kindness shown throughout the time spent with me. A big thank you to everyone who works for 24/7 Healthcare Ltd.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind and thoughtful words. We are truly grateful for your feedback and delighted to hear that our carers' made a positive difference to you. Providing compassionate, person-centred care is at the heart of everything we do, and your appreciation means a great deal to the whole team. Thank you for trusting Care 24/7 Healthcare - it has been our privilege to support you.

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Review from Linda R (Wife of Client) published on 12 December 2025 Submitted via Website
Overall Experience

My husband had a number of carers looking after him. All experienced, gentle and ready to chat as well as very good at their job. He looked forward to seeing them. Overall an excellent service. I would recommend this company giving peace of mind and trusting them.

Thank you.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd
Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that.
Our team takes great pride in providing compassionate, reliable, and person-centred care, and it means a lot to know this brought you peace of mind. Your recommendation is greatly appreciated by all of us.

Thank you once again.

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Review from Theresa P (Sister of Client) published on 8 October 2025 Submitted via Website
Overall Experience

Care 24/7 Healthcare Limited very quickly put the care package in place. The carers were amazing, so kind and friendly, my sister had complete trust in them to look after her. I would highly recommend this company for anyone who is in need of their services.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind words and for taking the time to share your experience. Were so pleased to hear that your sister felt comfortable and well cared for thats exactly what we strive for at Care 24/7 Healthcare Limited. Our team works hard to ensure every care package is put in place...  

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Review from Debbie R (Daughter of Client) published on 25 September 2025 Submitted via Website
Overall Experience

In December, we were devastated to learn our mum had bile duct cancer. After a double stent operation, she was discharged with only days or weeks to live. Thanks to your exceptional care, she came home and spent seven precious months with us - surrounded by love, comfort, and dignity. Your team became part of our family, supporting not just mum but all of us. You helped us focus on togetherness, not just illness. Every visit lifted her spirits, and your compassion gave us strength. When the time came, you were there - and she whispered "thank you." That moment meant everything. Care 24/7 brought light to our darkest days. We are forever grateful. You are truly priceless.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you from the bottom of our hearts for sharing such a moving message. It was a privilege to care for your mum and to walk alongside your family during such a tender time. Knowing that we could help her spend those precious months surrounded by love, dignity, and comfort means the world to...  

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Review from Pauline S (Wife of Client) published on 19 September 2025 Submitted via Postal Card
Overall Experience

My husband's carers have been nothing short of exceptional. From the very beginning they have shown such kindness, patience & professionalism that has truly made all the difference to us all. Their care goes beyond just meeting his needs, they provide comfort, reassurance & genuine compassion that brings him a sense of dignity & security. Every carer has treated my husband with respect always taking time to listen & support him in a way that feels personal & heartfelt. Their dedication has taken a huge weight off our shoulders, allowing us to focus on being a family rather than constantly worrying. We honestly could not have managed without them. They are more than carers they've become a vital part of our journey & we cannot thank them enough for all they do each & every day.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind and thoughtful words. It truly means the world to us to hear how much of a positive difference our carers have made to you and your husbands journey. We are deeply proud of our team, and knowing that their compassion, respect, and dedication have brought comfort and reassurance to your family is the greatest reward.

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Review from Stella B (Wife of Client) published on 21 August 2025 Submitted via Postal Card
Overall Experience

An outstanding service on all levels. Happy, cheerful staff, all very confident and able to go beyond the call of duty to bring calming assurance and superb quality care.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your wonderful feedback. We are delighted to hear that it means a lot and to know this has made such a positive difference. We truly appreciate your kind words and support.

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Review from E T (Mother of Client) published on 8 July 2025 Submitted via Website
Overall Experience
We have been using this service for a while ,privately for my son .I only can say good things about this company .We have find their service very reliable And caring ,which is difficult to find with big companies.
Carers we have had were really good and administrative staff always there for you and will try to help .
My son is happy and we are happy with our choice .

I would recommend their service .

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind and thoughtful feedback. We're truly grateful that you've taken the time to share your experience with us.It means a lot to know that you've found our service reliable and caring. Your words are a great encouragement to our team, who work hard every day to provide...  

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Review from L O (Wife of Client) published on 30 June 2025 Submitted via Website
Overall Experience

Was very happy with the service provided , easy to communicate, carers always caring and smiling. Always asked what else they can help, never left the property until carers sure everything and more are done. Definitely in future we will need a carer again, and now we know where to call. Thank you so much to all carers and management.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind words and thoughtful feedback. Were truly delighted to hear that you were happy with the service provided and that our carers made a positive difference. Its always our priority to ensure clients feel supported, respected, and well cared for and were so pleased this...  

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Review from R B (Husband of Client) published on 17 June 2025 Submitted via Postal Card
Overall Experience
Despite only having my wife at home for less than two weeks before her death. The carers I met were professional, friendly and extremely helpful.

Nothing was too much trouble and they treated my wife with respect.

Reply from Dace Stapkevica, Directions at Care 24/7 Healthcare Ltd

Thank you for taking the time to share your experience during such a difficult time. Please accept our heartfelt condolences for your loss. It means a great deal to us to know that our carers were able to offer support, respect, and comfort to your wife and to you in her final days.We are truly...  

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Review from K S (Daughter of Client) published on 12 June 2025 Submitted via Website
Overall Experience

Myself and my mother found all the staff of Care24/7 to be professional, caring, passionate and considerate. They were sensitive to my mother's needs and treated her with dignity and respect. It was reassuring to know that she was in such good hands. Thank you to you all.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind and heartfelt feedback. We are truly honoured to have supported both you and your mother. Our team is deeply committed to providing compassionate and respectful care, and it means a great deal to know that this was reflected in your experience with us.Your words are...  

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Review from David A (Client / Service User) published on 13 May 2025 Submitted via Website
Overall Experience

my first experience of homecare. everybody has been wonderful. nothing is too much trouble. I didn't realise how easy it was going to be . they have given me comfort at a very difficult time. I don't have the words to express my thanks,...they are literally life savers.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind and heartfelt words. We are truly honoured to have supported you during such a challenging time. It means the world to us to know that our team has made a positive difference and brought you comfort when you needed it most. Your appreciation reminds us why we do what we do. Please know that were always here for youwhatever you need, whenever you need it.

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Review from Wendy A (Daughter of Client) published on 7 May 2025 Submitted via Website
Overall Experience
The carers are absolutely wonderful my mum is blind and bed bound and can sometimes be confused, they treat her with respect and kindness nothing is to much for them.
Also I was very nervous when I went into the office the management made me feel calm and relaxed.

Thank you all for what you do

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your kind and thoughtful words. We're truly grateful to hear that our carers have made such a positive difference in your mums life. Treating her with respect, kindness, and patience is at the heart of what we do, and were so glad that has come through in her care. We're also...  

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Review from Susan C (Daughter of Client) published on 23 April 2025 Submitted via Website
Overall Experience

For 2half yrs my father received the best care from the Carers. Above and beyond care .The carers put themselves out for my father in many ways ..My father loved the carers and many became his friends too ,also the trust between them was great .

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your heartfelt message. It means a great deal to us to know that over the two and a half years, your father received care that made such a positive impact. Our carers are truly dedicated, and hearing that they went above and beyondand built genuine friendships and trust with...  

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Review from J V (Husband of Client) published on 30 March 2025 Submitted via Postal Card
Overall Experience
We would like to say that we found the management very efficient at the same time very compassionate.

The caring staff were lovely with the patient and we feel that she got a long with them very well. Thank you for all your support at this difficult time.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you so much for your thoughtful feedback. Were truly grateful to hear that you found our management team both efficient and compassionateits something we strive for every day. We're also very glad that the caring staff were able to build a good relationship with the patient and provide...  

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Review from H P (Wife of Client) published on 24 February 2025 Submitted via Postal Card
Overall Experience

Carers have been coming for 2 weeks now. We are pleased with the service provided so far and hope it continues. Keep up the same standard.

Reply from Dace Stapkevica, Director at Care 24/7 Healthcare Ltd

Thank you for your kind feedback! We're glad you're happy with the service so far and will do our best to maintain the same high standard.

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Review from L T (Daughter of Client) published on 21 October 2024 Submitted via Postal Card
Overall Experience

I would like to say a big thank you to all of the care assistants that helped care for my mum when she was terminally ill. The compassion and service was second to none. Every care assistant treated my mum with respect and dignity at the end of her life. A massive thank you to all who attended and we would highly recommend your services.

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Review from Marilyn S (Partner of Client) published on 7 October 2024 Submitted via Website
Overall Experience

My partner has developed a good relationship with the carers. They are all very kind to him, treat him with respect and always ask if there is anything else they can do. They also supplied me with some pads when mine had not been delivered.

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Review from Natalie F (Daughter of Client) published on 16 March 2023 Submitted via Postal Card
Overall Experience
I would happily recommend Care 24/7 Healthcare. They looked after Dad in his last few weeks with compassion and kindness, nothing was too much trouble. They somehow managed to wash his hair, even though he was bed bound.
On the few occasions they were running late, they rang to let us know.

My dad always said what a good team they were. I am very grateful for all they did for Dad.

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Review from Sue T (Daughter of Client) published on 12 January 2023 Submitted via Website
Overall Experience
I am eternally grateful to the care team that looked after my dad on his final journey in life. The team were professional, caring and compassionate. They provided excellent support to us all. I was worried about my dad being at home when he was end of life but the care team cared and, with his dignity intact, it all worked out so very well. He also got his wish of staying in his own home.

Thank you all so much, you're amazing!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 November 2024
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Care 24/7 Healthcare Ltd.

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Frequently Asked Questions about Care 24/7 Healthcare Ltd

How many Carers does Care 24/7 Healthcare Ltd employ?

Care 24/7 Healthcare Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care 24/7 Healthcare Ltd to verify any information. View our terms and conditions. Care 24/7 Healthcare Ltd has an Enhanced Service - more info.