Care 24/7 Healthcare Ltd

269 Battle Road, St Leonards-on-Sea TN37 7AN
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9.8 21 Reviews
  • Care 24/7 Healthcare Ltd, St Leonards-on-Sea
Whether you are looking for a little extra help around the home or assistance with personal care, staying in your own home is important to you and your family.
The services offered by Care 24/7 Healthcare will help to maintain your choices, enabling family and friends to be more involved in your care without compromising your quality of life.

Experience has taught the company that the need for home care is becoming more and more each day. The company will strive to put a package of care in place that you require and fits your needs.
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Care Provided by Care 24/7 Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22
  • Weekly Live-in Care Fees: from £1400

Each individual case will be assessed and the price will depend on varying needs.
Assessment is free of charge and you are under no obligation to accept, please call us to arrange.

These prices are only a guideline, please contact Care 24/7 Healthcare Ltd to find out the exact price for your requirements.

Contact Care 24/7 Healthcare Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Care 24/7 Healthcare Ltd to get a personalised quote.

Good to Know

Owner

  • Care 24/7 Healthcare Ltd
  • Privately Owned

Person in Charge

  • Alexandra Matinca (Manager)

Care 24/7 Healthcare Ltd Reviews (21)

9.8

Care 24/7 Healthcare Ltd has a Review Score of 9.8 (9.789) out of 10, based on 16 reviews in the last 2 years.
Over all time Care 24/7 Healthcare Ltd has 21 reviews.

Overall Experience
  • 18
  • 3
  • 0
  • 0
  • 0
Date Published
  • 21
  • 8
  • 14
  • 16
  • 5
Reviewer Connection to Care 24/7 Healthcare Ltd
  • 9
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Naomi C (Daughter of Client) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so impressed with the quality of care offered by Care 24/7 Healthcare. They were always reliable, on time and flexible when we needed to change times.
The carers working here are wonderfully kind, compassionate and hard-working. We are very grateful to them for their work.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Care 24/7 Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Care 24/7 Healthcare Ltd is calculated as follows: ( (80 Excellents x 5) + (10 Goods x 4) ) ÷ 90 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Care 24/7 Healthcare Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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