Visiting Angels Middlesex & Oxfordshire

The service has been amazing from the office to the carers. We have two carers who actually Care and my Mum likes having the Ladies here. The office is supporting in allocating at short notice doing Hospital Visits The office Team supported Hospital Discharge in Febuary and supported that to discharge. I feel my mum is in good hands when I am not at home with her Carers they are punctual. It has been a good experiance where I was dubious in getting extra suppprt now I have increased the days. Thank you to all the Team

Overall we'd be happy to recommend the service provided by Visiting Angels.

The sudden awareness that care needed for a loved person after unexpected severe illness, a life experience never wanted. On that background we were recommended to Visiting Angels and their CEO Pareg. From the first moment of contact the care and compassion exemplary. A very full assessment of need, discussion of costs and the introduction of a team of highly professional carers made our life circumstance fundamentally better than would otherwise have been the case. I have no hesitation in recommending this marvelous company if care needs of any type required.

Visiting Angels Organization are Simply A 5 Star World Class Team who take care of all Fathers Parkinson's, Dementia and Bladder Cancer issues! Their communication and joined up management is wonderful and they really care about my father and his ongoing health care! They are available to contact 24/7 which is a massive help under our difficult circumstances! We thoroughly recommend The Visiting Angels Team to anyone in a similar situation!

Although we briefly used the service we were happy with the care provided. The carer was very polite, courteous and knowledgeable. The service provided was excellent. We would be happy to use the company in the future should the need arise.

Been very happy with Visiting Angels support with Nan since she d a fall. They have assisted with her needs and accommodated her nuisance's. One member of staff in particular has been very open and honest to deal with nd his guidance invaluable.

Visiting Angels go out of their way to look after aunt. My aunt was resistant to having carers in her home, initially, but now she really appreciates the team; thanks to their kindness and compassion they have won my aunt over! The team of carers, including the supervisor, are excellent communicators. Yesterday my aunt had forgotten her hair appointment and gone out to do some errands. The carer waited for over an hour and her persistance paid out! My aunt returned and they had enough time to get to the hairdressers. Throughout, Visiting Angels and I were in touch. The assessment was thorough, the service is flexible and the client is at the heart of their service.

They go beyond themselves to provide a much needed service.

We have been clients for over six months; our care package has increased over the duration from a few hours a couple of times a week increasing to now almost every day; their quick response and smooth transition have made these changes feel seamless. As a company, they are very flexible, and all of their carers are so kind and compassionate. The speed of their responses to any issues or queries is always excellent, as is their total overall service. A recent event that shows how they stand out exceptionally was when my wife and I were abroad and my father-in-law had to go to hospital by ambulance, with his other daughter his chaperone; as is currently with the NHS, he was triaged and a brain scan booked that night, but they would have to spend 5 hours waiting in the back of the ambulance. Upon hearing of this emergency, a member of Visiting Angels who quite by chance was in their vicinity found them and sorted them food, hot drinks, and warm blankets. So above and beyond the cause. Thank you.

I cannot praise Visiting Angels highly enough. The owner has gone out of his way to help me in these difficult times, he genuinely cares and has offered a fantastic service The carers are wonderful and flexible and will do what needs to be done. I never bother doing reviews but this company really deserves it. Thank you Visiting Angels.

I would wholeheartedly recommend Visiting Angels and if there was a score of 100 I would give them 110!

Visiting Angels are a very responsive care provider, who put the wellbeing of their client at the heart of what they do. They are very flexible and see the person that they are looking after as their primary concern. They treat my dad like he is a member of their own family in their care of him. I have been very impressed and happy with their care.

The carers at Visiting Angels have always been very flexible, kind, and compassionate, which has been especially important over the past 6 months.

We found ourselves thrown into navigating the need for care at home at short notice when my mother was involved in a car accident. The team at Visiting Angels went out of their way to help us, even though it was Christmas, explaining what we needed to know and do in this new situation. This gave us peace of mind that Mum could safely focus on her recovery at home when she was released from hospital (the timing of which was uncertain and affected by the strike etc). They have been thoughtful, flexible and attentive throughout our care journey, whatever time of day or day of the week. They are always seeking feedback, keen to ensure that everything is going well, and going the extra mile - literally because her location is quite rural. We are very grateful for the great care that Mum has received and which has helped her gradually regain her independence.

I contacted Visiting Angels for my aunt who is elderly and suffering with cancer. I was delighted that they responded so quickly and came to see us the very next morning. We had previously been with another well-known care agency in Oxford, but they had not able to give us the hours we required or respond quickly when her needs increased. Visiting Angels were immediately able to provide the hours we asked for. Within a couple of weeks we needed 24/7 care for her and they had that in place within 24 hours of requesting it. When a carer starts a new shift for the first time, they do the first hour with a team member who shows them the routine. Comprehensive notes are kept so that I am able to know how my aunt is at all times. I now know all the carers and they are very kind, compassionate and attentive to my aunt’s needs. Also, everything is so clean and orderly when I come over. She can have very challenging behaviour but they all handle her with patience and warmth.

I was urgently in need of someone to visit my ailing, bed-bound mum on a daily basis to keep her company and to keep an eye on her wellbeing while I had a desperately needed break from my caring duties. I was recommended Visiting Angels by a friend who was using their services. From the moment I spoke to them it was evident that they are committed to providing exceptional care. The carers, under the thoughtful leadership of the managers, displayed a genuine passion for the well-being of my mum. They were exceptional. They really went above and beyond to help my mum and they also gave me highly needed support - not something I've experienced with other the care companies that I've dealt with. This level of attentiveness has truly set them apart in my eyes. The first carer visit was arranged for the following day and was a huge relief for me to have some help/support at such short notice. The carers were wonderful! Overall, I can't recommend this care company highly enough.

Visiting Angels came to the rescue and were very efficient when we needed someone to accompany my dad (wheelchair bound) to a family wedding. It was last minute, but they came and assessed my dad and on the day assisted him throughout the period. My dad was very happy and we cannot thank them enough. We will definitely use them again.

I am so impressed with this company. My elderly mum of 95 years has carers three times a day as she is bed bound. I live abroad and rely and depend on visiting angels to look after my mum. In June, she not only felt poorly but was in agony. She has a shattered hip and can’t walk. She was so bad that the owner himself of Visiting Angels came to the house, saw mum was in agony and immediately called for an ambulance. He drove to the hospital to make sure mum was alright. Not only did he do that but he visited mum in hospital several times during her ten day stay, also another one of the carers visited mum, which was so kind of her. Finally when mum was discharged, the owner of the care company was waiting at mum's home with another carer, to settle her back home. I thought I would have to travel to England but there was absolutely no need. Visiting Angels were there for mum. If you need care for your loved ones, I couldn’t recommend Visiting Angels, Harrow Middlesex, highly enough. Many thanks.

My father has Dementia. I first used Visiting Angels last year when I wanted a carer to visit Dad twice a week. The carer they provided was completely delightful but Dad was so resistant to having help, that after a few visits, I had to cancel the booking. This spring, Dad needed a live-in carer. At very short notice, Visiting Angels found a thoughtful, empathetic carer who Dad has really responded to. In my experience, Visiting Angels is a company that puts the customer’s needs, not the money, first.

The management is quick to respond to our needs and has given us excellent service to date.