Visiting Angels Middlesex

Cunningham House, 19 - 21 Westfield Lane, Harrow HA3 9ED
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10 25 Reviews
  • Visiting Angels Middlesex, Harrow
Visiting Angels Middlesex is a Premium High Quality home care services provider.

The team provides a wide range of premium home care services that are high in quality, caring, compassionate and specifically tailored to your needs, from traditional home care and personal care to complex care, such as palliative care. Each client is individually assessed and their individual needs, interests and hobbies are taken into account.

Visiting Angels Middlesex provides care in Harrow, Northwood, Moor Park, Ruislip, Stanmore, Ickenham, Bushey, Pinner, Northwood Hills, Harefield, Rickmansworth, Croxley Green, Watford, North Watford, Edgware, South Oxhey, Burnt Oak, Denham, Cassiobury and other Middlesex areas.

The aim is to enhance the quality of life and to enable the elderly to remain happy and independent in their own homes.

Visiting Angels Middlesex is also servicing the Oxford Area, with an office in Oxford.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Visiting Angels Middlesex are competitively priced and do not have any hidden charges for travel, administration, late calls or early calls. Visiting Angels Middlesex do not charge extra for weekends and bank holidays.

Good to Know

Group/Owner

Person in charge

  • Rita Sangha (Registered Care Manager)

Visiting Angels Middlesex Reviews (25)

10

Visiting Angels Middlesex has a Review Score of 10 (9.962) out of 10, based on 13 reviews in the last 2 years.
Over all time Visiting Angels Middlesex has 25 reviews.

Overall Experience
  • 25
  • 0
  • 0
  • 0
  • 0
Date Published
  • 25
  • 5
  • 7
  • 13
  • 12
Reviewer Connection to Visiting Angels Middlesex
  • 8
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from J B (Sister of Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been employing Visiting Angels for the last year to provide personal care for my sister who has an eating disorder and suffers from vascular dementia, learning difficulties and autism. Despite all the complexities associated with looking after my sister, the carers have proved themselves well up
to the task. They really do care and provide a professional service, delivered with kindness and respect. The carers are responsive to all my requests and the management are really easy to communicate with. First-class service!
Reply from Parag Rabheru, Director at Visiting Angels Middlesex

Thank you so much for your review. We work very hard and take great pride in providing a caring professional service that improves our clients' life. It is so nice when it is appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Harold S (Client) published on 2 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had no problems with the staff and management, who all appear on time and are willing to perform everything asked. They are all respectful and are a pleasure to be with.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Phyllis S (Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind carers. They arrive on time and willingly do all that is asked of them. Happy and friendly and very helpful.
Reply from Mayan Shah, Managing Director at Visiting Angels Middlesex

Phyllis,
Thank you for your kind review. It's always a pleasure for us to see you and it's our privilege to help you.


Thanks
Regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M S (Wife of Client) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely pleased with the way my husband was looked after. I know now when I need a break, I can rely on Visiting Angels to look after my husband!
Reply from Mayan Shah, Managing Director at Visiting Angels Middlesex

It was a pleasure to look after him. Such a Gentleman.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S V (Daughter of Client) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting Angels - Middlesex have been very professional both in care, support and management. My mum was very happy with her care and punctuality of the staff. We would highly recommend this carer service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Visiting Angels Middlesex is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.962 for Visiting Angels Middlesex is calculated as follows: ( (75 Excellents x 5) + (3 Goods x 4) ) ÷ 78 Ratings = 4.962
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Middlesex is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (2)

Parag

Parag Rabheru

Job Title: Managing Director Joined: 2023

I want Visiting Angels Middlesex to provide the BEST high-quality premium service that is caring, compassionate and specifically tailored to your needs


I nurture my team with regular training, new skills, and great employee benefits to not only help them personally succeed but also to empower them, with my support and confidence, to provide the best home care services in the Middlesex area.

Rita

Rita Sangha

Job Title: Registered Care Manager Joined: 2021

Rita’s journey in care started many years ago when she effectively became a carer for her mother who suffered from mental ill-health issues. After a career in HR and recruitment, Rita took the decision to work in care full-time and bring her own unique self to others showing kindness, compassion and care.


That was a journey that started nearly seven years ago and she is so glad she has been able to work her way up from a Caregiver to Registered Manager. This means she can identify with the issues on a ground level and lead from the front with a real understanding of the concerns of both staff and clients and bring quality service to them both.


She is excited to join Visiting Angels in Middlesex, an organisation that puts its staff at the core of its service delivery and looks forward to helping build its success and bring well-being to the staff and clients.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Middlesex to verify any information. View our terms and conditions. Visiting Angels Middlesex has an Enhanced Service - more info.