All Health Care Services Ltd

6-11 Riley Street, Willenhall WV13 1RH
Review Us
8.6 3 Reviews
  • All Health Care Services Ltd, Willenhall

Care Provided

Types of Home Care

  • Live-in Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • High Dependency Care, two carers attending

Funding & Fees

We are a homeware company cover both the Midlands and the south lakes. we offer tailored care package to individuals in their own homes. Please get in touch for further details.

Good to Know

Owner

  • All Health Care Services Ltd

Person in charge

  • Susan Nkomo (Manager)

All Health Care Services Ltd Reviews (3)

8.6

All Health Care Services Ltd has a Review Score of 8.6 (8.556) out of 10, based on 3 reviews in the last 2 years. Over all time All Health Care Services Ltd has 3 reviews.

Overall Experience

  • 1
  • 2
  • 0
  • 0
  • 0

Date Published

3
3
3
3
0
Overall Experience  Overall Experience 5.0 out of 5

All health care services have been excellent for myself and my family since they set up a night care plan for my Mam who has dementia. The carer staying has been wonderful. My Mam really does like her. She writes a report through the night and it's great for us to see how Mam has been during her stay.

Reply from Susan Nkomo, Registered Manager at All Health Care Services Ltd

It is a pleasure caring for your family member. Thank you so much for your kind review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Overall, the service provided by each individual carer was excellent, some carers even asking if there was more they could do; they are really dedicated to their profession and the needs of their client. our only quibble was the changing of visiting times

Reply from Susan Nkomo, Registered Manager at All Health Care Services Ltd

It is a pleasure caring for your family member. Thank you so much for your kind review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

We would have scored the overall with five stars but only gave it four because of just one member of staff who was very unsociable and aloof when dealing with our cousin. She had no empathy with the client's condition and couldn't wait to get out of the room once she had given out the medication. She
caused stress and anxiety to our cousin. All other staff are very supportive and friendly and do a splendid job.

Reply from Susan Nkomo, Registered Manager at All Health Care Services Ltd

It is a pleasure caring for your family member. Thank you so much for your kind review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.6 (8.556)

Overview of Review Score

The Review Score of 8.6 (8.556) out of 10 for All Health Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.556 for All Health Care Services Ltd is calculated as follows: ( (10 Excellents x 5) + (8 Goods x 4) ) ÷ 18 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for All Health Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about All Health Care Services Ltd

What Type of Services does All Health Care Services Ltd offer?

All Health Care Services Ltd offers Home Care.

How many Carers does All Health Care Services Ltd employ?

All Health Care Services Ltd employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact All Health Care Services Ltd to verify any information. View our terms and conditions. All Health Care Services Ltd has an Basic Service - more info.