What Type of Services does Unique Options + Ltd offer?

Unique Options + Ltd offers Home Care.

How many Carers does Unique Options + Ltd employ?

Unique Options + Ltd employs 10 carers.

Unique Options + Ltd, 68 Beaver Hill Road, Sheffield, South Yorkshire S13 7UD

Unique Options + Ltd

68 Beaver Hill Road, Sheffield S13 7UD

3.5 2 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)

Household Services

Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Review from Nicola H (Mother of Client) published on 18 March 2024 Submitted via Website • Report

Overall Experience

The care they provide was good, I think they lack communication/understanding, not listen to clients, but they are reasonable on timekeeping. The management/ staff are fair in some areas but need more understanding of people's needs and mental health.

Reply from Elisha Burton, managing director at Unique Options + Ltd

Thank you so much for your review, as we value feedback and evaluation a lot at Unique Options. We ensure all our staff are competent, and we are confident all care provided to your son during our engagement were properly in accordance to care plans and risk assessments, importantly with your son, yours, and the social workers involvement. We feel that as a company, we went oabove and beyond to make sure the dynamics of person centred care were provided. We are happy to speak with you to know what areas you wish to address and how you would have preferred our involvement or what as a company we could have changed. Thank you again for taking time out to write your review it is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Kerry H (Daughter-in-law of Client) published on 7 December 2021 Submitted via Website • Report

Overall Experience

Unique Options were recommended to us after a very bad experience with a different care provider and I have to say the difference in the quality of care, from the outset, was like night and day. They followed the agreed care plan and provided Mum with excellent care, keeping her safe and treating her

with respect and dignity, whilst still allowing her to retain her independence. They kept us fully informed of any concerns and went out of their way to provide the best level of care. When Mum was found on the ground outside, they stayed with her for 5 hours waiting for an ambulance to arrive and updated us constantly. They made a point of learning Mum's interests so that they could engage in meaningful conversations with her. I wouldn’t hesitate to recommend the team at Unique Options for providing professional care in a way that felt more personal and caring.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Unique Options + Ltd Reviews (2)

3.5

Unique Options + Ltd has a Review Score of 3.5 (3.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Unique Options + Ltd has 2 reviews.

Order by:

Total of 2, showing 1-2

Current Review Score: 3.5 (3.500)

Overview of Review Score

The Review Score of 3.5 (3.500) out of 10 for Unique Options + Ltd is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 3.5 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.500 for Unique Options + Ltd is calculated as follows: ( (1 Excellents x 5) + (1 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 6 Ratings = 3.5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Unique Options + Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.