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PentaCare (West Suffolk)

48 Eastgate Street, Bury St Edmunds, Suffolk IP33 1YW
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PentaCare (West Suffolk), Bury St Edmunds
PentaCare (West Suffolk), Bury St Edmunds
PentaCare (West Suffolk), Bury St Edmunds

PentaCare (West Suffolk) help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients and their families - no matter your age, ability or health status. With kindness and compassion, the highly-trained and trusted team deliver personal care, home help, companionship, live-in care, respite care, 24/7 respite and convalescent care and complex care requirements.

Care Provided by PentaCare (West Suffolk)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£27 - £31
Weekly Live-in CareFrom £1,450
Weekday: 30 minutes £20.70, 45 minutes £25.80, 1 Hour £30.60
Weekend: 30 minutes £23.20, 45 minutes £28.70, 1 Hour £34.50
Additional Charges - A rate of 1.5 times the standard weekday rate applies on Bank Holidays, Easter Sunday, Christmas Day, and after 5:00 PM on Christmas Eve and New Year’s Eve.
For trips out and shopping, a mileage charge of 45p per mile will apply to cover the carer’s fuel expenses.

Live-in Care (single): £1450.00, Couple - £1850.00

Contact PentaCare (West Suffolk) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Toni Louise Giles (Registered Manager)

PentaCare (West Suffolk) Reviews (21)

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9.9

PentaCare (West Suffolk) has a Review Score of 9.9 (9.925) out of 10, based on 17 reviews in the last 2 years. Over all time PentaCare (West Suffolk) has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from Helen B (Daughter of Client) published on 17 July 2026 Submitted via Website
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Review from Nicola B (Daughter of Client) published on 17 July 2026 Submitted via Website
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Review from Maxine A (Daughter of Client) published on 28 May 2026 Submitted via Website
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Review from Joan M (Client / Service User) published on 27 May 2026 Submitted via Website
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Review from A S (Daughter of Client) published on 19 May 2026 Submitted via Website
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Review from S C (Client / Service User) published on 14 May 2026 Submitted via Website
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Review from Erik J (Brother of Client) published on 23 February 2026 Submitted via Website
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Review from Sylvia S (Daughter of Client) published on 20 November 2025 Submitted via Website
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Review from Sheena B (Daughter of Client) published on 20 October 2025 Submitted via Postal Card
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Review from Emma G (Daughter of Client) published on 13 October 2025 Submitted via Website
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Review from David C (Friend of Client) published on 13 October 2025 Submitted via Website
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Review from Nick B (Son-in-law of Client) published on 31 July 2025 Submitted via Website
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Review from Claire B (Daughter of Client) published on 31 July 2025 Submitted via Website
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Review from Mei N (Mother of Client) published on 21 July 2025 Submitted via Website
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Review from D N (Son of Client) published on 4 February 2025 Submitted via Website
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Review from M B (Friend of Client) published on 8 January 2025 Submitted via Website
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Review from A R (Partner of Client) published on 19 November 2024 Submitted via Website
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Review from H M (Client / Service User) published on 25 July 2024 Submitted via Website
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Review from P M (Friend of Client) published on 4 July 2024 Submitted via Website
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Review from Edward W (Client / Service User) published on 1 July 2024 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 August 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for PentaCare (West Suffolk).

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for PentaCare (West Suffolk).

Meet the Team (2)

Toni Tyrer
Toni TyrerJob Title Registered ManagerJoined 2024
Gina Harrison
Gina HarrisonJob Title Deputy ManagerJoined 2025

Frequently Asked Questions about PentaCare (West Suffolk)

How many Carers does PentaCare (West Suffolk) employ?

PentaCare (West Suffolk) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PentaCare (West Suffolk) to verify any information. View our terms and conditions. PentaCare (West Suffolk) has an Enhanced Service -what an Enhanced Service includes.