Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 3 out of their 4 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

How many Agencies does Pentacare Services Ltd own?

Pentacare Services Ltd own 4 Agencies.

Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Suffolk) , PentaCare (West Kent) & PentaCare (Bromley & Orpington) have the highest review score.

Pentacare Services Ltd | 4 Home Care Providers

Review of
PentaCare (Bromley & Orpington)
from Cathy B (Daughter of Client) published on 12 August 2025

Submitted via Website • Report

Overall Experience

Pentacare looked after our Dad for us by helping him get to bed in the evenings. They were quick to respond to my request for help, compassionate and kind in setting up the care, and continued to be helpful and kind whilst delivering the care. We met Dad's lovely carer and he was just amazing - so

calm and capable. We were very comfortable that Dad was getting the help he needed. I wouldn't hesitate to recommend Pentacare - the only slight negative for us was that as they don't use a portal is wasn't possible to check how Dad's bedtime had been. There never were any issues and I'm100% certain I would have been contacted if there were so this is not a criticism of Pentacare, just a personal preference. They were excellent and extremely helpful.

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to support your Dad and your family. We're delighted to hear that you felt reassured and comfortable with the care provided, and we'll be sure to pass on your lovely feedback to his carer.We also appreciate your thoughts on having a portal, feedback like this helps us explore ways to make our service even better.Wishing you and your family all the very best.

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Review of
PentaCare (West Suffolk)
from Nick B (Son-in-law of Client) published on 31 July 2025

Submitted via Website • Report

Overall Experience

A top class care provider. All the carers are superb but the primary carer is fantastic and always goes above and beyond. My Mum-in-law has several care needs but all are accommodated and we know that she is in the very best of hands.
The manager is excellent - always maintaining a great level of contact

and she ensures our care needs are met seamlessly.
A huge thanks to all the team.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your lovely message and thoughtful words. Were so pleased to hear that youre happy with the care your Mum-in-law is receiving it truly means a great deal to all of us.Were especially glad that our primary carer and manager have made such a positive impact. Providing compassionate, person-centred care is at the heart of everything we do, and knowing that you feel supported and reassured means everything.Your appreciation will be shared with the whole team thank you again for your trust and kind encouragement.

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Review of
PentaCare (West Suffolk)
from Claire B (Daughter of Client) published on 31 July 2025

Submitted via Website • Report

Overall Experience

My Mum is 95 and has several care needs, so having the correct care in place is vital to us. The care provided is exemplary and stands head and shoulders above other care providers we have used. The carers are all so kind and gentle but highly professional and knowledgeable - we know that Mum is in

the very best of hands. The care staff go beyond the call of duty on many occasion's - reliable, prompt and always cheerful.
The office staff are also excellent - always happy to arrange additional care visits if needed at short notice. Always helpful and available - never a struggle to contact.
A first class company and absolutely first class care.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind and heartfelt words. We're truly honoured to be entrusted with your Mum's care and are delighted to hear that our team has made such a positive difference to you and your family.Our carers and office staff alike are committed to delivering the highest standard of support with compassion, professionalism, and reliability, so it means a great deal to know that their efforts are recognised and appreciated.Your feedback is incredibly encouraging, and we'll be sure to share it with the entire team. Thank you again for your trust in us - it's a privilege to care for your Mum.

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Review of
PentaCare (West Kent)
from Sue R (Daughter of Client) published on 30 July 2025

Submitted via Website • Report

Overall Experience

Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping with such things gp and hospital appointments. All the staff are friendly helpful and professional.
It is reassuring to know he is such safe hands. I would highly

recommend their service.

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Review of
PentaCare (West Kent)
from Jon E (Son of Client) published on 22 July 2025

Submitted via Website • Report

Overall Experience

I could not be happier with PentaCare. When looking to take my mum out of her nursing home and bring her back home, I spoke to and requested information from 6 care agencies. PentaCare was the one that stood out. From initial meetings to care assessments, I knew that the people from PentaCare were

human and caring. This is endorsed 100% by my parents who now benefit from 24 hour live-in care. It is working like a dream. Thank you.

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Review of
PentaCare (West Kent)
from Rosie L (Niece of Client) published on 22 July 2025

Submitted via Website • Report

Overall Experience

We were in desperate need of a care provider who could administer medication from a locked safe for my Aunt.
Having looked at a few other care companies none were able to help until we found pentacare. From the moment I contacted them they were always ready to answer any questions and explained everything

in the lead up to care starting.
My Aunt wasn't very keen on the idea but she has now got to the stage where she is comfortable with them and they go above and beyond. They keep us posted if they have any concerns and we can contact pentacare as and when we need to. Without Pentacare we really don't know what we would of done. The best company out there.

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Review of
PentaCare (West Kent)
from Rob P (Nephew of Client) published on 22 July 2025

Submitted via Website • Report

Overall Experience

My aunt was having issues with her medication and I wasn't able to get to her daily to give it to her so we needed someone to administer it twice daily. We rang around for help and Pentacare were the only care company that were offering this service. My aunt was sceptical about having new people in

her home but when she met the various carers she soon came round to the idea. This was because the staff of Pentacare not only give her the medication, but go above and beyond to make sure she is eating and drinking, even preparing her meals for her and help her out with anything else she needs. My aunt now looks forward to seeing them each day as they have a good chat and a laugh and their company has really cheered her up.
Pentacare constantly update us if there are any issues or concerns and personally I highly recommend them. Without them we would be lost.

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Review of
PentaCare (West Suffolk)
from Mei N (Mother of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience

Carers always arrives on time and carers always have a smile on their face. I trust and feel comfortable when they care for my son. They know my son really well and his needs. I believe my son is really happy with the care he is getting.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for taking the time to share your lovely feedback. We're really pleased to hear that you feel confident and comfortable with the care your son receives. It's wonderful to know our carers have built such a good relationship with him and understand his needs so well. Making sure the people we care for are happy and treated with dignity is always our priority, so your comments mean a lot to the whole team.If there's ever anything more we can do to support you or your son, please don't hesitate to get in touch.

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Review of
PentaCare (West Kent)
from G P (Husband of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience

The carers at Pentacare have a very challenging job looking after my wife as she can do nothing for herself as she is a victim of severe dementia. They all look after her with patience and kindness and keep me informed of any issues that they may find.
I would have no hesitation in recommending Pentacare

to anyone if they want the best care, as all the carers are reliable and friendly.

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Review of
PentaCare (West Kent)
from Keith S (Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience

They have been very good.

They gave me excellent carers.

My main carer is excellent and the substitutes when required have been really good too..

The management are good too.

I would recommend them.

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Review of
PentaCare (West Kent)
from L U (Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience

My strokes and aphasia: carer's care, lovely persons, friendly, helpful. -------------------------------------------------------------------------------------------------------------------------------

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Review of
PentaCare (Bromley & Orpington)
from Rosie C (Daughter of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

We have used this wonderful service for my mum for the past 3 yrs, their empathy, caring, kind nature ensured my mum, who was total care in her bed, was looked after 4 times a day with the utmost respect and just good old kindness. All the carers and head carers are the most lovely dearest people whose

rapport was built up in those 3 years until my dear mum passed away in April 25.
My family and I wouldn't ever hesitate to highly recommend this wonderful team, they are simply... the best!

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your incredibly kind and heartfelt words. We are truly honoured to have supported your dear mum over the past three years, and it means so much to us to know that our care brought comfort, dignity, and kindness during that time.Our carers and team members all remember your mum with great fondness. The trust you placed in us was never taken lightly, and it was a privilege to be part of her life and her care journey.We're so grateful for your recommendation - it truly means the world to the entire team.

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Review of
PentaCare (Bromley & Orpington)
from Ruth E (Daughter of Client) published on 20 May 2025

Submitted via Website • Report

Overall Experience

We have been so happy to know that Mum is being cared for so well, with kindness, laughter and thoughtfulness each visit. Currently, Mum only has a one hour visit once a week, but this may need to increase as her dementia progresses and it is good to know that we have a care company who are with us

through this journey. Thank you!

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your kind message. We're truly touched to hear that you feel your mum is being cared for with kindness, laughter, and thoughtfulness, that's exactly the kind of care we aim to provide every day.It's our privilege to support your mum, even during her one-hour weekly visit, and we're grateful to be part of her journey. As her needs evolve, please rest assured that we will continue to be here for both her and your family, offering the care, consistency, and compassion you can rely on.Thank you again for your trust and kind words

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Review of
PentaCare (West Kent)
from C P (Mother-in-law of Client) published on 9 May 2025

Submitted via Website • Report

Overall Experience

All the staff are excellent. Cannot fault anything regarding the service and care my mother in law gets. Each carer is very good at making sure she has everything done her way and the patience they show is incredible. They never rush the care and are always happy to help if something needs to be done.

Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for taking the time to review our service. We are so pleased that you are happy with the Care and Support we are providing.

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Review of
PentaCare (West Kent)
from B N (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

I have been very well looked after. The carers have always been friendly and I look forward to them coming.

Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for taking the time to review our service. We are so pleased that you are happy with the Care and Support we are providing.

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Review of
PentaCare (West Kent)
from B P (Client) published on 21 February 2025

Submitted via Website • Report

Overall Experience

The carer at Pentacare Services is second to none. The quality of her customer care is outstanding. She not only understands and demonstrates how to be genuinely person-centred and client-focused, she also 'gets it', that not all disabilities are visible. I am so impressed. A change in my personal circumstances

meant I needed to change my care and support schedule. The carer listened and implemented the required changes within 24 hours. Wow! The rates provided for this service apply to this member of staff, specifically. She comes very highly recommended.

Reply from Donna Roche, Manager at PentaCare (West Kent)

Thank you so much for taking the time to review us. I will pass your lovely comments onto the carer.

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Review of
PentaCare (West Kent)
from Jennifer B (Daughter of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience

Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her

requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.

Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for your kind words and compliments to our team. We are so pleased that your experience with us was so positive. We will pass on to our Management team and caregivers your compliments.

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Review of
PentaCare (West Kent)
from Katie S (Daughter of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience

The team where amazing when providing care for my late mum, mum was only in her early 50'S when she was diagnosed with terminal cancer, being young she was apprehensive about receiving care from people she didn't know and felt embarrassed that she needed external care- however after meeting with a member

of staff and getting plans in place she felt so comfortable and towards the end the team were the key to mum being able to stay and home living her best life in the final weeks delaying having to go into the hospice sooner!
A huge thanks to the team.

Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for taking the time to leave a review and for showing your appreciation for our service it really is very much appreciated.

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Review of
PentaCare (West Suffolk)
from D N (Son of Client) published on 4 February 2025

Submitted via Website • Report

Overall Experience

I am so pleased with the care my mother receives from PentaCare. So friendly and understanding and always that little extra time and effort. Its not just a job its their passion. One of mum's carers even brings mum home cooked food, how lovely is that. And to see mum so happy is what its all about.

Thank you so much.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much, what a lovely review. we are so lucky with our carers and the people we support.

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Review of
PentaCare (West Suffolk)
from M B (Friend of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Having searched long and hard for a care company who could provide consistency within the team for a friend who needed, to begin, 3-4 visits a day followed by live-in care, Pentacare came top of the many conversations I had!
Rather than having several different carers visiting an already confused

chap, he had just two on rotation. This was the biggest hint for us so he knew who was in his home and when.
The schedule suited all of us and they accommodated our required timings, there was a quick handover and we have been continuously updated in our absence.
PentaCare have been actual angels in disguise and I can whole heartedly recommend them for the care of loved ones.
We truly appreciate this small company for everything they have managed to do in a short time. Happy family, happy client and happy carers. It's a win-win from us.

Reply from Toni Tyre, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind words. We're thrilled to hear that you're happy with our care services. It's our priority to provide the best support, and it means the world to us that we could make a positive difference for you. If there's anything more we can do, please don't hesitate to let us know!

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Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£26.78
Live-in Care (weekly)	£1,450

Home Care Providers Owned by Pentacare Services Ltd

Pentacare Services Ltd Locations (4)

Pentacare Services Ltd Reviews (50)

PentaCare (Bromley & Orpington)

PentaCare (West Suffolk)

PentaCare (West Suffolk)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Suffolk)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (Bromley & Orpington)

PentaCare (Bromley & Orpington)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Kent)

PentaCare (West Suffolk)

PentaCare (West Suffolk)

Awards / Recognitions (0)

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