Home Care Providers Owned by Pentacare Services Ltd

Q: Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Kent) , PentaCare (West Suffolk) & PentaCare (Bromley & Orpington) have the highest review score.

Group Review Score (the average from all locations with a review score)

Pentacare Ltd offers people home care services with kindness and compassion.

In the comfort of their own home, people can benefit from personal care such as help washing and getting dressed.

The care group also provides assistance getting to appointments, household chores such as meal preparation, companionship and complex care needs.

Trained staff help people enjoy independence. They are trustworthy and reliable and there to support them, should help be needed.

Pentacare Services Ltd Locations (4)

4 Home Care Providers owned by Pentacare Services Ltd

List View

1040 Reviews

3 1

"I would like to thank the whole Pentacare West Team for their outstanding care,kindness, empathy, professionalism whilst supporting my Dad..."Read all 40 reviews

PentaCare help people live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients... Read more

Care Provided

Live-in Care
Dementia
Nursing Care/Nurse Led Care
Visiting Care

PentaCare (West Suffolk) Award Certificate

9.920 Reviews

12 1

"This care service has been providing care for my elderly mum for the last four months. My Mum lives alone and at the beginning of this year..."Read all 20 reviews

PentaCare (West Suffolk) help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions... Read more

Care Provided

Live-in Care
Dementia
Visiting Care

9.78 Reviews

11 1

"I have been very impressed with the care Pentacare have shown to my Mum and my Mum enjoys having the carers into her a few times a week I..."Read all 8 reviews

Pentacare (Bromley & Orpington) PentaCare Services was founded on the belief that care should be delivered together with the people being supported, rather than to them. This philosophy is reflected... Read more

Care Provided

Live-in Care
Dementia
Visiting Care

9.67 Reviews

4 1

"Very helpful and professional. Responsive to any requests or concerns. My Mother is very happy with the team that comes in and enjoys her..."Read all 7 reviews

PentaCare cares for people in their own homes, supporting them to live with independence, dignity and peace of mind. Pentacare's home care services include personal care such as help with showering,... Read more

Care Provided

Live-in Care
Dementia
Visiting Care

Pentacare Services Ltd Reviews (75)

9.8

Pentacare Services Ltd has a Group Review Score of 9.8 (9.782) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pentacare Services Ltd must have a Review Score.

Review of PentaCare (Bromley & Orpington) from V S (Daughter of Client) published on 16 July 2026 Submitted via Website

Overall Experience

I have been very impressed with the care Pentacare have shown to my Mum and my Mum enjoys having the carers into her a few times a week
I have appreciated the good communication between Pentacare and myself.

I would definitely recommend Pentacare to anyone needing care in the home for their loved ones

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Review of PentaCare (Bromley & Orpington) from Tina P (Daughter of Client) published on 11 July 2026 Submitted via Website

Overall Experience

Pentacare provide a good service to my father, staff turn up, my father likes them and they send a rota through every week. They responded flexibly when my father was unwell and an ambulance had to be called.

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you for your lovely feedback. We really appreciate your kind words and are pleased to hear that your father is happy with his care and that our team has been able to support him, especially during a difficult time. Your comments will be shared with the team. Thank you for your continued trust in PentaCare.

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Review of PentaCare (Bromley & Orpington) from D B (Son of Client) published on 11 July 2026 Submitted via Website

Overall Experience

Overall the care my Mother is receiving is of the highest standard. She is treated with great respect and always listened to. Both staff and management have always acted in a professional and understanding way and given the best service and care that anyone could wish for.

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your wonderful feedback. We really appreciate your kind words and are delighted to hear that your mother is receiving the high standard of care she deserves.

I will make sure your comments are shared with the team, who will be thrilled to know their hard work is making such a positive difference.

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Review of PentaCare (West Kent) from Betty M (Daughter of Client) published on 1 July 2026 Submitted via Website

Overall Experience

I would like to thank the whole Pentacare West Team for their outstanding care,kindness, empathy,
professionalism whilst supporting my Dad and enabling him to spend his last months in his own home.
We felt secure in the knowledge that he was in good and safe hands and we could always count on their experience when we needed advice.
Thank you so much Holly,Marie ALL the carers and live in carers.

You are truly the best.

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Review of PentaCare (Bromley & Orpington) from John W (Husband of Client) published on 23 June 2026 Submitted via Postal Card

Overall Experience

Treatment and back up excellent.

Always someone avaiable to help.

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

We are delighted to hear that you have found both the care provided and the support from our team to be excellent. Knowing that you feel there is always someone available to help is particularly important to us, as we strive to provide reliable, responsive, and compassionate support at all...

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Review of PentaCare (West Sussex & Hove) from J H (Son of Client) published on 16 June 2026 Submitted via Website

Overall Experience

Simon and his team looked after my father in the last months of his life and I couldn't of asked for anymore from the care he received. Everyone involved was nothing less than kind, compassionate and professional. Can't fault the service in any way.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you for taking the time to leave such a lovely review. It was a privilege for us to support your father and your family during such an important time. We are incredibly proud of our team and the kindness, compassion and professionalism they show every day, so your words mean a great deal to...

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Review of PentaCare (West Sussex & Hove) from Sarah L (Son of Client) published on 11 June 2026 Submitted via Website

Overall Experience

Very helpful and professional. Responsive to any requests or concerns. My Mother is very happy with the team that comes in and enjoys her time with them . I would definitely recommend the team to other families looking for support.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you for taking the time to leave such a lovely review.

It is wonderful to hear that your mother is happy with the support she receives and enjoys spending time with our care team. Building positive relationships based on trust, companionship and consistency is incredibly important to us, so...

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Review of PentaCare (West Suffolk) from Maxine A (Daughter of Client) published on 28 May 2026 Submitted via Website

Overall Experience

This care service has been providing care for my elderly mum for the last four months. My Mum lives alone and at the beginning of this year had become very frail and prone to falls.
As a family, we decided to recruit the services of this private care company. They immediately came to visit Mum and took great care to ascertain her needs and get to know Mum.
They were very kind and listened to what assistance Mum needed and wanted.
The carers are all very attentive to Mum and as a result, Mum has become stronger and more confident again. The carers have helped Mum overcome and recover from the tumour on her nose, by providing daily support and encouragement to get well.
Whenever we need the carers to assist with tasks that Mum doesn't always remember to ask, they are always happy to help.
Mum very much appreciates the ongoing help that her carers provide each day and has much trust in them.

As a family, we would highly recommend this care company.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for taking the time to leave such a lovely review.

It has been a privilege to support your mum over the past few months, and we are delighted to hear that she has felt comfortable, supported, and cared for by our team. Building trust and taking the time to understand each...

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Review of PentaCare (West Suffolk) from Joan M (Client / Service User) published on 27 May 2026 Submitted via Website

Overall Experience

Excellent service. Carers are always on time. Carers always presented in clean full uniform. They are really helpful. Nothing is too much trouble. They are always ready to go above and beyond. I'm really happy with the service.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the service provided. Your kind words mean a great deal to us, and we will be sure to pass your comments on to the care team. We are very proud of the dedication and compassion our carers show every day. Thank you again for taking the time to share your experience.

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Review of PentaCare (West Suffolk) from A S (Daughter of Client) published on 19 May 2026 Submitted via Website

Overall Experience

I have very happy with the service provided to my mother, communication is always on point and the career is great , on time and very good with mum . Office staff always helpful and go above and beyond.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind words. We are delighted to hear that you are happy with the service provided to your mother. It means a lot to us to know that our carers are supporting your mum well and that our office team's communication and support have made a positive difference. Your feedback...

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Review of PentaCare (West Suffolk) from S C (Client / Service User) published on 14 May 2026 Submitted via Website

Overall Experience

I rate the care I have received from Pentacare as 5 star. The help I have received from their health care assistants has made my recovery from an accident so much better as they have encourage me to become independent and always treated me with dignity.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your wonderful feedback. We are delighted to hear that you have had such a positive experience with Pentacare. Supporting your recovery and helping you regain your independence while always treating you with dignity and respect is exactly what our team strives for every...

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Review of PentaCare (West Kent) from Nina K (Friend of Client) published on 13 May 2026 Submitted via Website

Overall Experience

I cannot recommend Penta Care highly enough. I took them on to support Jeremy alongside me as his personal support assistant, to ensure he always had consistent care and so I could have regular days off. The care and compassion shown was exceptional.

Holly, in particular, has been absolutely amazing friendly, approachable, and completely dedicated to delivering outstanding care. When Jeremy was discharged from Hospital with acute myeloid leukemia, she ensured everything was perfectly in place for his comfort. Her calm, capable approach and genuine kindness made an enormous difference, especially during his final days, when she also supported me so I could simply be present with him. All carers were friendly, attentive, and respectful, and Penta Care were always flexible and reliable, ensuring Jeremy was never without support, even at short notice. Their kindness, professionalism, and humanity made an incredibly difficult time so much more manageable. A true 5 star service.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for sharing such a heartfelt review. It means a great deal to us to know that our support made a positive difference to both Jeremy and to you during such an important and difficult time. Your feedback about our flexibility, communication, and the kindness shown by all carers is...

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Review of PentaCare (West Kent) from Andy S (Son of Client) published on 11 May 2026 Submitted via Website

Overall Experience

Pentacare have been calling in to care for my Mum twice weekly for a few months now. The care has been excellent and the carers have been exceptionally good, engaging personally with Mum and making her feel total relaxed in their presence. I am going to up the visitations to 3 times a week now. The company is very flexible to your specific needs. They provide a very professional, friendly and supportive service. They were recommended to me by a friend whose mother was also cared for by Pentacare.
Thank you to all the Team.

Andy

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Review of PentaCare (West Kent) from S W (Daughter-in-law of Client) published on 2 May 2026 Submitted via Website

Overall Experience

My father-in-law's ability to remain at home is 100% down to the excellent care given. PentaCare has enabled us as a family to facilitate his wishes for independent living whilst knowing he is safe, well fed & above all, part of a community of people who care for him.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for sharing this lovely feedback. We're delighted to hear that our support has helped your father-in-law remain safely and comfortably at home, just as he wished. Knowing that he feels part of a caring community means a great deal to us. We truly appreciate your kind words.

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Review of PentaCare (West Kent) from Elaine S (Daughter of Client) published on 8 April 2026 Submitted via Website

Overall Experience

Pentacare looked after my elderly mother until she sadly passed away in October 2025. Four carers per day attended to my mother's various needs in Sevenoaks in our home and it was the best company we had used. Carers were always punctual, reliable and sympathetic to my mother's needs and so very kind. If there were any problems with traffic, weather, emergencies with other clients, etc the Pentacare office team would call me to let me know.

Pentacare went above and beyond in their excellent care for my mother and she enjoyed the annual Summer parties, the hampers at Christmas, the Easter bonnet making amongst many other great occasions .Highly recommend this company.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for your kind words. We're truly sorry for your loss, and it means a great deal to us that our team could support your mother with care, dignity, and kindness. We're glad she enjoyed the activities and special moments we shared. Thank you for recommending PentaCare - it was a privilege to care for her.

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Review of PentaCare (West Suffolk) from Erik J (Brother of Client) published on 23 February 2026 Submitted via Website

Overall Experience

I can't thank Pentacare Services enough for the care and support they've provided in Bury St Edmunds. From the very beginning, they've been understanding, and incredibly professional.

The carers don't just do their job, they genuinely care. They're patient, and always take the time to make sure everything is done properly and with dignity. It gives real peace of mind knowing that your loved one is being looked after by people who treat them like family.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind and thoughtful words. We're truly grateful that you took the time to share your experience with Pentacare Services.

It means a great deal to our whole team to know that our carers' compassion, patience, and commitment to dignity have made a positive difference for...

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Review of PentaCare (West Kent) from Keith S (Client / Service User) published on 2 February 2026 Submitted via Website

Overall Experience

Pentacare have been exceptional. The carers are professional and caring go at times beyond what is expected. The manager Holly is really caring and keeps me informed of any delays. When I came out hospital they consulted with the therapists about my needs.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you for your kind comments. We are pleased to hear that our carers have provided a high standard of professional and compassionate support. We are also glad the team were able to liaise effectively with therapists to ensure your care plan reflected your needs following discharge from hospital.

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Review of PentaCare (West Kent) from N J (Client / Service User) published on 28 January 2026 Submitted via Website

Overall Experience

From the first moment I met Pentacare, when my home care needs were assessed in hospital, recovering from Chemotherapy, I realised this company was something special.

I now have a full time, live in carer who has supported me on all my needs, particularly on several hospital visits for further Chemo. Thank you Pentacare.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you for your thoughtful feedback. We are pleased to hear that your initial hospital assessment and subsequent live-in care have met your expectations, particularly during your chemotherapy treatment and hospital visits. Your appreciation is sincerely valued by the entire Pentacare team.

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Review of PentaCare (West Kent) from A S (Daughter of Client) published on 23 January 2026 Submitted via Website

Overall Experience

I just want to say that the whole experience with Pentacare, from the very start, has been absolutely brilliant. My dad has regular carers who he has built real trust with, and he has such a lovely relationship with them.
Every week we are sent a roster so we know exactly who is coming and at what time, which is perfect as my dad is very anxious and likes to know when carers are arriving. The carers always make him laugh, and he feels so much better in himself since receiving care from Pentacare.

Thank you, Pentacare - I can't recommend you enough.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for taking the time to share such a lovely review. We're truly delighted to hear how positive your dad's experience has been with Pentacare. Building trust and consistency is so important, especially when someone feels anxious, and it means a great deal to know that our carers...

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Review of PentaCare (West Sussex & Hove) from Lauren O (Daughter of Client) published on 31 December 2025 Submitted via Website

Overall Experience

I cannot express how glad I am that I came across these wonderful people! My mum is so happy with her visits from Anne and really looks forward to them. She is treated respectfully, patiently and kindly. Communication has always been excellent from the first contact with great friendly staff. Lovely company who genuinely do care for the client's needs.

Would highly recommend to anyone looking for domestic care!

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for taking the time to leave such a kind and thoughtful review. It really does mean a great deal to us.

Were absolutely delighted to hear how happy your mum is with her visits from Anne and that she looks forward to them thats exactly what we hope for. Anne will be so touched to...

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Pentacare Services Ltd.

News (0)

News

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Frequently Asked Questions about Pentacare Services Ltd

Costs for home care providers owned by Pentacare Services Ltd

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.

Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£28.15
Live-in Care (weekly)	£1,450

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.

How many Agencies does Pentacare Services Ltd own?

Pentacare Services Ltd own 4 agencies.

Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Kent), PentaCare (West Suffolk) & PentaCare (Bromley & Orpington) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pentacare Services Ltd to verify any information. View our terms and conditions. Pentacare Services Ltd has an Enhanced Service - more info.