Home Care Providers Owned by Pentacare Services Ltd

As a daughter, it means so much to know that Mum is being looked after by people who genuinely care about her. PentaCare gives me such peace of mind, and I'm incredibly grateful to Simon and all the lovely carers for everything they do.

Pentacare carers visit our dad once a day for a couple of hours to allow his live-in carer to have a break. They have worked with us to put a small team of carers in place so there is always a familiar face. Without exception, they are friendly, calm and kind and manage to interact with Dad despite him not being able to communicate anymore. They continued their regular visits even when he had a spell in hospital, for which we were very grateful.

We have experienced many different care companies over the years, and none has matched up to Pentacare in terms of the respect they show to Dad, their flexibility and compassion. We have been with Pentacare for over two years and our Client Welfare Officer (Holly) has remained the same since we joined. She is wonderful! She is approachable, compassionate and proactive, and we are very grateful to be on board with Pentacare. We would highly recommend this care agency.

I needed help after my knee replacement surgery. I had heard good things about Pentacare and so engaged them. The staff were warm and friendly. They were incredibly helpful and completed everything with a smile. I would highly recommend.

PentaCare provides daily care and support for V, and I have been extremely happy with the service. The carers are kind, friendly and respectful, and always support V with patience while maintaining her dignity and independence. The team is reliable, communication is very good, and it is reassuring to know that V is receiving consistent and compassionate care. I would happily recommend PentaCare to anyone looking for a professional and caring homecare service

The carers are friendly caring, conciderate. They sometimes go beyond their remit on my behalf. The carers make me feel safe and secure and comfortable. I always appreciate all the carers do and thank them. I would recomend Pentacare to others Simon is a genuine, truthful and kind manager.

PentaCare's support has helped our father recover well and remain safely in the flat he loves so much. We are extremely grateful to the whole team and would recommend them without hesitation.

They practice quick and efficient communication.

We are very happy with the service provided by Pentacare. The staff are very caring and listen carefully to our concerns. Staff respond to individual needs and communication is strong. My mum looks forward to the visits and is always treated with dignity. We are provided with face to face review meeting which are preferable and any changes to needs are responded to quickly and efficiently. We are very happy that we have switched our care provider to Pentacare and have recommended them to our friends and family.

PentaCare are our domestic care provider and have given my adult daughter some personal care too. They have been so kind, caring and understanding of our situation and done as much as possible to support us through a time of crisis. We're so grateful for the compassion they have shown us.

My dad has felt very comfortable with the care he has received and the manner in which it has been received.

I can't recommend Pentacare highly enough. They have been providing companionship care for my nan, and the support they give her has been wonderful.

She genuinely looks forward to their visits, and it's reassuring to know she has such kind, caring people spending time with her. All of the carers are friendly, compassionate and treat her with dignity and respect, which means so much to our family.

I also have complete confidence that they will raise any concerns about her wellbeing promptly, giving us real peace of mind. Their communication and professionalism have been excellent throughout.

Thank you to the whole Pentacare team for the fantastic care and support you provide. It is truly appreciated.

Julie

Care has been reliable and compassionate. We are impressed with the good communication both between the carers, and us the family, but also with the PentaCare management team. Care standard has been high and consistent. My mum has settled in well with a new routine which she was initially hesitant to accept. She likes her carers and responds well to their visits. She has dementia and Alzheimers so life can be challenging, but they understand her needs well.

My father has been delighted with the care and support provided. He currently has weekly visits and enjoys the company. We have noticed that his confidence has improved knowing there is support there.

I would definitely recommend Pentacare to anyone needing care in the home for their loved ones

Pentacare provide a good service to my father, staff turn up, my father likes them and they send a rota through every week. They responded flexibly when my father was unwell and an ambulance had to be called.

Overall the care my Mother is receiving is of the highest standard. She is treated with great respect and always listened to. Both staff and management have always acted in a professional and understanding way and given the best service and care that anyone could wish for.

You are truly the best.

Always someone avaiable to help.

Simon and his team looked after my father in the last months of his life and I couldn't of asked for anymore from the care he received. Everyone involved was nothing less than kind, compassionate and professional. Can't fault the service in any way.