Home Care Providers Owned by Pentacare Services Ltd

Q: Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Kent) , PentaCare (West Suffolk) & PentaCare (West Sussex & Hove) have the highest review score.

Group
Review
Score(the average from all locations with a review score)

Pentacare Ltd offers people home care services with kindness and compassion.

In the comfort of their own home, people can benefit from personal care such as help washing and getting dressed.

The care group also provides assistance getting to appointments, household chores such as meal preparation, companionship and complex care needs.

Trained staff help people enjoy independence. They are trustworthy and reliable and there to support them, should help be needed.

Pentacare Services Ltd Locations (4)

4 Home Care Providers owned by Pentacare Services Ltd

List view

PentaCare (West Kent)

2 The Square, Riverhead, Sevenoaks TN13 2AA

1042 Reviews

3 1

"We are very happy with the service provided by Pentacare. The staff are very caring and listen carefully to our concerns. Staff respond to..."Read all 42 reviews

PentaCare help people live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

PentaCare (West Suffolk)

48 Eastgate Street, Bury St Edmunds IP33 1YW

1022 Reviews

12 1

"My father has been delighted with the care and support provided. He currently has weekly visits and enjoys the company. We have noticed..."Read all 22 reviews

PentaCare (West Suffolk) help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

PentaCare (West Sussex & Hove)

24 Liverpool Gardens, Worthing BN11 1RY

9.812 Reviews

4 1

"The carers are friendly caring, conciderate. They sometimes go beyond their remit on my behalf. The carers make me feel safe and secure and..."Read all 12 reviews

PentaCare cares for people in their own homes, supporting them to live with independence, dignity and peace of mind. Pentacare's home care services include personal care such as help with showering,... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

PentaCare (Bromley & Orpington)

4 Moorfield Road, Orpington BR6 0HQ

9.79 Reviews

11 1

"I have been very impressed with the care Pentacare have shown to my Mum and my Mum enjoys having the carers into her a few times a week I..."Read all 9 reviews

Pentacare (Bromley & Orpington) PentaCare Services was founded on the belief that care should be delivered together with the people being supported, rather than to them. This philosophy is reflected... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Pentacare Services Ltd Reviews (85)

9.8

Pentacare Services Ltd has a Group Review Score of 9.8 (9.843) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pentacare Services Ltd must have a Review Score.

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Showing 85 reviews matching selected criteria

Review of PentaCare (West Sussex & Hove) from C G (Client / Service User) published on 21 August 2026 Submitted via Postal Card•

Overall Experience

The carers are friendly caring, conciderate. They sometimes go beyond their remit on my behalf. The carers make me feel safe and secure and comfortable. I always appreciate all the carers do and thank them. I would recomend Pentacare to others Simon is a genuine, truthful and kind manager.

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for your lovely review and kind words. It means a great deal to me and the whole team to know that our carers help you feel safe, secure and comfortable at home. We are very grateful for your recommendation and will continue to do everything we can to support you with kindness, dignity and care.

Registered Manager, PentaCare West Sussex

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Review of PentaCare (West Sussex & Hove) from M B (Son of Client) published on 13 August 2026 Submitted via Website•

Overall Experience

PentaCare have provided invaluable support to our elderly father since he returned home after a lengthy hospital stay. The care initially arranged for him had proved unsatisfactory, but from the outset PentaCare took time to understand a difficult and changing situation and provide the reliable, flexible support he needed.
Our father was physically weaker, more confused and struggling to adjust to being home. Fiercely independent, he has been reluctant and at times resistant to accepting help. The carers have handled this with great patience, kindness and sensitivity, building his trust while respecting his dignity and independence.
Communication has been excellent. We can see the outcome of each visit almost immediately, which is enormously reassuring.

PentaCare's support has helped our father recover well and remain safely in the flat he loves so much. We are extremely grateful to the whole team and would recommend them without hesitation.

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for such a thoughtful review. It has been a real pleasure supporting your father and seeing the progress he has made since returning home. We know how important his independence and his home are to him, so our focus has always been on providing support in a way that respects both....

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Review of PentaCare (West Sussex & Hove) from J S (Daughter of Client) published on 12 August 2026 Submitted via Website•

Overall Experience

In the short time that we have been using the services of Pentacare we have been impressed by the level of care and concern for my parents. The team have been sympathetic and sensitive to the issues they have and have offered helpful advice and suggestions as to how address them.

They practice quick and efficient communication.

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for taking the time to leave such a lovely review. We really appreciate your kind words. Our aim is always to look beyond simply delivering the care visits and to work closely with families, offering advice and support as needs change. Good communication is hugely important to us,...

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Review of PentaCare (West Kent) from L S (Daughter of Client) published on 3 August 2026 Submitted via Postal Card•

Overall Experience

We are very happy with the service provided by Pentacare. The staff are very caring and listen carefully to our concerns. Staff respond to individual needs and communication is strong. My mum looks forward to the visits and is always treated with dignity. We are provided with face to face review meeting which are preferable and any changes to needs are responded to quickly and efficiently. We are very happy that we have switched our care provider to Pentacare and have recommended them to our friends and family.

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Review of PentaCare (West Sussex & Hove) from A S (Mother of Client) published on 27 July 2026 Submitted via Website•

Overall Experience

PentaCare are our domestic care provider and have given my adult daughter some personal care too. They have been so kind, caring and understanding of our situation and done as much as possible to support us through a time of crisis. We're so grateful for the compassion they have shown us.

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for your lovely review. It really does mean a great deal to us.

Supporting your family through such a difficult time has been a privilege, and I'm so pleased our team has been able to provide the kindness, compassion and understanding you both deserved. I'll make sure your lovely...

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Review of PentaCare (West Kent) from Anna S (Daughter of Client) published on 26 July 2026 Submitted via Website•

Overall Experience

My dad has had incredible care from his Client Welfare Officer who has gone above and beyond her job role/responsibilities. She's so friendly, kind, compassionate and easy to be with-the team is so lucky to have her.
Dad's regular carer is also excellent, shows kindness and respect and is very polite.

My dad has felt very comfortable with the care he has received and the manner in which it has been received.

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Review of PentaCare (Bromley & Orpington) from Jessica F (Granddaughter of Client) published on 26 July 2026 Submitted via Website•

Overall Experience

I can't recommend Pentacare highly enough. They have been providing companionship care for my nan, and the support they give her has been wonderful.

She genuinely looks forward to their visits, and it's reassuring to know she has such kind, caring people spending time with her. All of the carers are friendly, compassionate and treat her with dignity and respect, which means so much to our family.

I also have complete confidence that they will raise any concerns about her wellbeing promptly, giving us real peace of mind. Their communication and professionalism have been excellent throughout.

Thank you to the whole Pentacare team for the fantastic care and support you provide. It is truly appreciated.

↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your lovely review and kind words. It means a great deal to us to know that your nan looks forward to her visits and that our team provides you with reassurance and peace of mind.

We will be sure to share your wonderful feedback with the carers who support her.

Thank you for trusting Pentacare to care for your nan; it is truly appreciated.

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Review of PentaCare (West Sussex & Hove) from K D (Daughter of Client) published on 23 July 2026 Submitted via Website•

Overall Experience

My mother was diagnosed with heart failure. For the last six weeks of her life she became confined to her bed due to fraility. I needed help to care for her. I came across Pentacare a local company. Having met Simon the manager I decided to use that company. He values the team on continuity of care. Mum only ever had Sommer and Tanya, who were delightful and engaged with mum with dignity and humour. I would highly recommend Pentacare to any family in the same situation as myself.
Yours sincerely

Julie

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for taking the time to leave such a heartfelt review. It was a privilege to support your family during such an important and emotional time. We firmly believe that continuity of care helps build trust, comfort and meaningful relationships, so we're delighted this made such a...

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Review of PentaCare (West Suffolk) from Helen B (Daughter of Client) published on 17 July 2026 Submitted via Website•

Overall Experience

Care has been reliable and compassionate. We are impressed with the good communication both between the carers, and us the family, but also with the PentaCare management team. Care standard has been high and consistent. My mum has settled in well with a new routine which she was initially hesitant to accept. She likes her carers and responds well to their visits. She has dementia and Alzheimers so life can be challenging, but they understand her needs well.

↩Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your wonderful feedback. We are delighted to hear that both you and your mum have had such a positive experience with our team.

It means a great deal to know that you have found our care to be reliable, compassionate and consistent, and that the communication between our...

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Review of PentaCare (West Suffolk) from Nicola B (Daughter of Client) published on 17 July 2026 Submitted via Website•

Overall Experience

My father has been delighted with the care and support provided. He currently has weekly visits and enjoys the company. We have noticed that his confidence has improved knowing there is support there.

↩Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind feedback. We are delighted to hear that your father has been so pleased with the care and support he receives from our team.

It is especially wonderful to know that his confidence has grown through having regular visits and companionship. Supporting people to...

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Review of PentaCare (Bromley & Orpington) from V S (Daughter of Client) published on 16 July 2026 Submitted via Website•

Overall Experience

I have been very impressed with the care Pentacare have shown to my Mum and my Mum enjoys having the carers into her a few times a week
I have appreciated the good communication between Pentacare and myself.

I would definitely recommend Pentacare to anyone needing care in the home for their loved ones

↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your lovely feedback. We are delighted to hear that your Mum enjoys her visits and that you have been happy with the care, support and communication from our team.

Your recommendation means a great deal to us. Thank you for trusting Pentacare to support your Mum.

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Review of PentaCare (Bromley & Orpington) from Tina P (Daughter of Client) published on 11 July 2026 Submitted via Website•

Overall Experience

Pentacare provide a good service to my father, staff turn up, my father likes them and they send a rota through every week. They responded flexibly when my father was unwell and an ambulance had to be called.

↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you for your lovely feedback. We really appreciate your kind words and are pleased to hear that your father is happy with his care and that our team has been able to support him, especially during a difficult time. Your comments will be shared with the team. Thank you for your continued trust in PentaCare.

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Review of PentaCare (Bromley & Orpington) from D B (Son of Client) published on 11 July 2026 Submitted via Website•

Overall Experience

Overall the care my Mother is receiving is of the highest standard. She is treated with great respect and always listened to. Both staff and management have always acted in a professional and understanding way and given the best service and care that anyone could wish for.

↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your wonderful feedback. We really appreciate your kind words and are delighted to hear that your mother is receiving the high standard of care she deserves.

I will make sure your comments are shared with the team, who will be thrilled to know their hard work is making such a positive difference.

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Review of PentaCare (West Kent) from Betty M (Daughter of Client) published on 1 July 2026 Submitted via Website•

Overall Experience

I would like to thank the whole Pentacare West Team for their outstanding care,kindness, empathy,
professionalism whilst supporting my Dad and enabling him to spend his last months in his own home.
We felt secure in the knowledge that he was in good and safe hands and we could always count on their experience when we needed advice.
Thank you so much Holly,Marie ALL the carers and live in carers.

You are truly the best.

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Review of PentaCare (Bromley & Orpington) from John W (Husband of Client) published on 23 June 2026 Submitted via Postal Card•

Overall Experience

Treatment and back up excellent.

Always someone avaiable to help.

↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

We are delighted to hear that you have found both the care provided and the support from our team to be excellent. Knowing that you feel there is always someone available to help is particularly important to us, as we strive to provide reliable, responsive, and compassionate support at all...

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Review of PentaCare (West Sussex & Hove) from J H (Son of Client) published on 16 June 2026 Submitted via Website•

Overall Experience

Simon and his team looked after my father in the last months of his life and I couldn't of asked for anymore from the care he received. Everyone involved was nothing less than kind, compassionate and professional. Can't fault the service in any way.

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you for taking the time to leave such a lovely review. It was a privilege for us to support your father and your family during such an important time. We are incredibly proud of our team and the kindness, compassion and professionalism they show every day, so your words mean a great deal to...

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Review of PentaCare (West Sussex & Hove) from Sarah L (Son of Client) published on 11 June 2026 Submitted via Website•

Overall Experience

Very helpful and professional. Responsive to any requests or concerns. My Mother is very happy with the team that comes in and enjoys her time with them . I would definitely recommend the team to other families looking for support.

↩Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you for taking the time to leave such a lovely review.

It is wonderful to hear that your mother is happy with the support she receives and enjoys spending time with our care team. Building positive relationships based on trust, companionship and consistency is incredibly important to us, so...

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Review of PentaCare (West Suffolk) from Maxine A (Daughter of Client) published on 28 May 2026 Submitted via Website•

Overall Experience

This care service has been providing care for my elderly mum for the last four months. My Mum lives alone and at the beginning of this year had become very frail and prone to falls.
As a family, we decided to recruit the services of this private care company. They immediately came to visit Mum and took great care to ascertain her needs and get to know Mum.
They were very kind and listened to what assistance Mum needed and wanted.
The carers are all very attentive to Mum and as a result, Mum has become stronger and more confident again. The carers have helped Mum overcome and recover from the tumour on her nose, by providing daily support and encouragement to get well.
Whenever we need the carers to assist with tasks that Mum doesn't always remember to ask, they are always happy to help.
Mum very much appreciates the ongoing help that her carers provide each day and has much trust in them.

As a family, we would highly recommend this care company.

↩Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for taking the time to leave such a lovely review.

It has been a privilege to support your mum over the past few months, and we are delighted to hear that she has felt comfortable, supported, and cared for by our team. Building trust and taking the time to understand each...

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Review of PentaCare (West Suffolk) from Joan M (Client / Service User) published on 27 May 2026 Submitted via Website•

Overall Experience

Excellent service. Carers are always on time. Carers always presented in clean full uniform. They are really helpful. Nothing is too much trouble. They are always ready to go above and beyond. I'm really happy with the service.

↩Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the service provided. Your kind words mean a great deal to us, and we will be sure to pass your comments on to the care team. We are very proud of the dedication and compassion our carers show every day. Thank you again for taking the time to share your experience.

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Review of PentaCare (West Suffolk) from A S (Daughter of Client) published on 19 May 2026 Submitted via Website•

Overall Experience

I have very happy with the service provided to my mother, communication is always on point and the career is great , on time and very good with mum . Office staff always helpful and go above and beyond.

↩Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind words. We are delighted to hear that you are happy with the service provided to your mother. It means a lot to us to know that our carers are supporting your mum well and that our office team's communication and support have made a positive difference. Your feedback...

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Pentacare Services Ltd.

News (0)

News

There are no news items for Pentacare Services Ltd.

Frequently Asked Questions about Pentacare Services Ltd

Costs for home care providers owned by Pentacare Services Ltd

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.

Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£28.15
Live-in Care (weekly)	£1,450

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.

How many Agencies does Pentacare Services Ltd own?

Pentacare Services Ltd own 4 Agencies.

Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Kent), PentaCare (West Suffolk) & PentaCare (West Sussex & Hove) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pentacare Services Ltd to verify any information. View our terms and conditions. Pentacare Services Ltd has an Enhanced Service -more info.