Home Care Providers Owned by Pentacare Services Ltd

Group Review Score

Pentacare Ltd offers people home care services with kindness and compassion.

In the comfort of their own home, people can benefit from personal care such as help washing and getting dressed.

The care group also provides assistance getting to appointments, household chores such as meal preparation, companionship and complex care needs.

Trained staff help people enjoy independence. They are trustworthy and reliable and there to support them, should help be needed.

Pentacare Services Ltd Locations (4)

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4 Home Care Providers owned by Pentacare Services Ltd
PentaCare (West Kent)
2 The Square, Riverhead, Sevenoaks TN13 2AA
1039 Reviews
PentaCare (West Kent)
PentaCare (West Kent)
"I cannot recommend Penta Care highly enough. I took them on to support Jeremy alongside me as his personal support assistant, to ensure he..."Read all 39 reviews
Visiting Care from £27 / hour|Live-in Care from £1,450 / week

PentaCare help people live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
PentaCare (West Suffolk)
48 Eastgate Street, Bury St Edmunds IP33 1YW
1020 Reviews
PentaCare (West Suffolk)
PentaCare (West Suffolk)
"This care service has been providing care for my elderly mum for the last four months. My Mum lives alone and at the beginning of this year..."Read all 20 reviews
Visiting Care from £27 / hour|Live-in Care from £1,450 / week

PentaCare (West Suffolk) help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
PentaCare (West Sussex & Hove)
24 Liverpool Gardens, Worthing BN11 1RY
9.55 Reviews
PentaCare (West Sussex & Hove)
"I cannot express how glad I am that I came across these wonderful people! My mum is so happy with her visits from Anne and really looks..."Read all 5 reviews
Visiting Care from £27 / hour|Live-in Care from £1,450 / week

PentaCare cares for people in their own homes, supporting them to live with independence, dignity and peace of mind. Pentacare's home care services include personal care such as help with showering,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
PentaCare (Bromley & Orpington)
4 Moorfield Road, Orpington BR6 0HQ
9.34 Reviews
PentaCare (Bromley & Orpington)
"We have been using Pentacare for several months now to help us look after Dad since Mum sadly passed away. The Pentacare team were so..."Read all 4 reviews
Visiting Care from £27 / hour|Live-in Care from £1,450 / week

Pentacare (Bromley & Orpington) provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet),... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Pentacare Services Ltd Reviews (68)
9.7

Pentacare Services Ltd has a Group Review Score of 9.7 (9.667) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pentacare Services Ltd must have a Review Score.
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Showing 68 reviews matching selected criteria
Review of PentaCare (West Suffolk) from Maxine A (Daughter of Client) published on 28 May 2026 Submitted via Website
Overall Experience
This care service has been providing care for my elderly mum for the last four months. My Mum lives alone and at the beginning of this year had become very frail and prone to falls.
As a family, we decided to recruit the services of this private care company. They immediately came to visit Mum and took great care to ascertain her needs and get to know Mum.
They were very kind and listened to what assistance Mum needed and wanted.
The carers are all very attentive to Mum and as a result, Mum has become stronger and more confident again. The carers have helped Mum overcome and recover from the tumour on her nose, by providing daily support and encouragement to get well.
Whenever we need the carers to assist with tasks that Mum doesn't always remember to ask, they are always happy to help.
Mum very much appreciates the ongoing help that her carers provide each day and has much trust in them.

As a family, we would highly recommend this care company.

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Review of PentaCare (West Suffolk) from Joan M (Client / Service User) published on 27 May 2026 Submitted via Website
Overall Experience

Excellent service. Carers are always on time. Carers always presented in clean full uniform. They are really helpful. Nothing is too much trouble. They are always ready to go above and beyond. I'm really happy with the service.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the service provided. Your kind words mean a great deal to us, and we will be sure to pass your comments on to the care team. We are very proud of the dedication and compassion our carers show every day. Thank you again for taking the time to share your experience.

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Review of PentaCare (West Suffolk) from A S (Daughter of Client) published on 19 May 2026 Submitted via Website
Overall Experience

I have very happy with the service provided to my mother, communication is always on point and the career is great , on time and very good with mum . Office staff always helpful and go above and beyond.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind words. We are delighted to hear that you are happy with the service provided to your mother. It means a lot to us to know that our carers are supporting your mum well and that our office team's communication and support have made a positive difference. Your feedback...  

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Review of PentaCare (West Suffolk) from S C (Client / Service User) published on 14 May 2026 Submitted via Website
Overall Experience

I rate the care I have received from Pentacare as 5 star. The help I have received from their health care assistants has made my recovery from an accident so much better as they have encourage me to become independent and always treated me with dignity.

Reply from Toni Louise Giles, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your wonderful feedback. We are delighted to hear that you have had such a positive experience with Pentacare. Supporting your recovery and helping you regain your independence while always treating you with dignity and respect is exactly what our team strives for every...  

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Review of PentaCare (West Kent) from Nina K (Friend of Client) published on 13 May 2026 Submitted via Website
Overall Experience
I cannot recommend Penta Care highly enough. I took them on to support Jeremy alongside me as his personal support assistant, to ensure he always had consistent care and so I could have regular days off. The care and compassion shown was exceptional.

Holly, in particular, has been absolutely amazing friendly, approachable, and completely dedicated to delivering outstanding care. When Jeremy was discharged from Hospital with acute myeloid leukemia, she ensured everything was perfectly in place for his comfort. Her calm, capable approach and genuine kindness made an enormous difference, especially during his final days, when she also supported me so I could simply be present with him. All carers were friendly, attentive, and respectful, and Penta Care were always flexible and reliable, ensuring Jeremy was never without support, even at short notice. Their kindness, professionalism, and humanity made an incredibly difficult time so much more manageable. A true 5 star service.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for sharing such a heartfelt review. It means a great deal to us to know that our support made a positive difference to both Jeremy and to you during such an important and difficult time. Your feedback about our flexibility, communication, and the kindness shown by all carers is...  

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Review of PentaCare (West Kent) from Andy S (Son of Client) published on 11 May 2026 Submitted via Website
Overall Experience
Pentacare have been calling in to care for my Mum twice weekly for a few months now. The care has been excellent and the carers have been exceptionally good, engaging personally with Mum and making her feel total relaxed in their presence. I am going to up the visitations to 3 times a week now. The company is very flexible to your specific needs. They provide a very professional, friendly and supportive service. They were recommended to me by a friend whose mother was also cared for by Pentacare.
Thank you to all the Team.

Andy

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Review of PentaCare (West Kent) from S W (Daughter-in-law of Client) published on 2 May 2026 Submitted via Website
Overall Experience

My father-in-law's ability to remain at home is 100% down to the excellent care given. PentaCare has enabled us as a family to facilitate his wishes for independent living whilst knowing he is safe, well fed & above all, part of a community of people who care for him.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for sharing this lovely feedback. We're delighted to hear that our support has helped your father-in-law remain safely and comfortably at home, just as he wished. Knowing that he feels part of a caring community means a great deal to us. We truly appreciate your kind words.

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Review of PentaCare (West Kent) from Elaine S (Daughter of Client) published on 8 April 2026 Submitted via Website
Overall Experience
Pentacare looked after my elderly mother until she sadly passed away in October 2025. Four carers per day attended to my mother's various needs in Sevenoaks in our home and it was the best company we had used. Carers were always punctual, reliable and sympathetic to my mother's needs and so very kind. If there were any problems with traffic, weather, emergencies with other clients, etc the Pentacare office team would call me to let me know.

Pentacare went above and beyond in their excellent care for my mother and she enjoyed the annual Summer parties, the hampers at Christmas, the Easter bonnet making amongst many other great occasions .Highly recommend this company.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for your kind words. We're truly sorry for your loss, and it means a great deal to us that our team could support your mother with care, dignity, and kindness. We're glad she enjoyed the activities and special moments we shared. Thank you for recommending PentaCare - it was a privilege to care for her.

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Review of PentaCare (West Suffolk) from Erik J (Brother of Client) published on 23 February 2026 Submitted via Website
Overall Experience
I can't thank Pentacare Services enough for the care and support they've provided in Bury St Edmunds. From the very beginning, they've been understanding, and incredibly professional.

The carers don't just do their job, they genuinely care. They're patient, and always take the time to make sure everything is done properly and with dignity. It gives real peace of mind knowing that your loved one is being looked after by people who treat them like family.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind and thoughtful words. We're truly grateful that you took the time to share your experience with Pentacare Services.

It means a great deal to our whole team to know that our carers' compassion, patience, and commitment to dignity have made a positive difference for...  

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Review of PentaCare (West Kent) from Keith S (Client / Service User) published on 2 February 2026 Submitted via Website
Overall Experience

Pentacare have been exceptional. The carers are professional and caring go at times beyond what is expected. The manager Holly is really caring and keeps me informed of any delays. When I came out hospital they consulted with the therapists about my needs.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you for your kind comments. We are pleased to hear that our carers have provided a high standard of professional and compassionate support. We are also glad the team were able to liaise effectively with therapists to ensure your care plan reflected your needs following discharge from hospital.

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Review of PentaCare (West Kent) from N J (Client / Service User) published on 28 January 2026 Submitted via Website
Overall Experience
From the first moment I met Pentacare, when my home care needs were assessed in hospital, recovering from Chemotherapy, I realised this company was something special.

I now have a full time, live in carer who has supported me on all my needs, particularly on several hospital visits for further Chemo. Thank you Pentacare.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you for your thoughtful feedback. We are pleased to hear that your initial hospital assessment and subsequent live-in care have met your expectations, particularly during your chemotherapy treatment and hospital visits. Your appreciation is sincerely valued by the entire Pentacare team.

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Review of PentaCare (West Kent) from A S (Daughter of Client) published on 23 January 2026 Submitted via Website
Overall Experience
I just want to say that the whole experience with Pentacare, from the very start, has been absolutely brilliant. My dad has regular carers who he has built real trust with, and he has such a lovely relationship with them.
Every week we are sent a roster so we know exactly who is coming and at what time, which is perfect as my dad is very anxious and likes to know when carers are arriving. The carers always make him laugh, and he feels so much better in himself since receiving care from Pentacare.

Thank you, Pentacare - I can't recommend you enough.

Reply from Marie Dumont, Manager at PentaCare (West Kent)

Thank you so much for taking the time to share such a lovely review. We're truly delighted to hear how positive your dad's experience has been with Pentacare. Building trust and consistency is so important, especially when someone feels anxious, and it means a great deal to know that our carers...  

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Review of PentaCare (West Sussex & Hove) from Lauren O (Daughter of Client) published on 31 December 2025 Submitted via Website
Overall Experience
I cannot express how glad I am that I came across these wonderful people! My mum is so happy with her visits from Anne and really looks forward to them. She is treated respectfully, patiently and kindly. Communication has always been excellent from the first contact with great friendly staff. Lovely company who genuinely do care for the client's needs.

Would highly recommend to anyone looking for domestic care!

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
Thank you so much for taking the time to leave such a kind and thoughtful review. It really does mean a great deal to us.

Were absolutely delighted to hear how happy your mum is with her visits from Anne and that she looks forward to them thats exactly what we hope for. Anne will be so touched to...  

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Review of PentaCare (West Sussex & Hove) from Caroline E (Daughter of Client) published on 11 December 2025 Submitted via Website
Overall Experience

We've been incredibly happy with the service from Pentacare right from the word go. Great care was taken over the initial assessment and the carer provided couldn't have been better. She has been warm, friendly, tolerant of my mother's dog, efficient and knowledgeable about all care needs. I wouldn't hesitate to recommend this agency to anyone who is looking for a top class carer.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that your experience with Pentacare has been positive from the very beginning. Ensuring a thorough and person-centred initial assessment is incredibly important to us, so it's wonderful to know this...  

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Review of PentaCare (Bromley & Orpington) from Angie O (Daughter of Client) published on 24 November 2025 Submitted via Website
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We have been using Pentacare for several months now to help us look after Dad since Mum sadly passed away.

The Pentacare team were so helpful, quick, and efficient in setting up Dads care package at this very difficult time for all of us.

We are very pleased with the fantastic carers, who are all understanding of Dads needs, they are all compassionate, kind and helpful and it has put our minds at rest that Dad is getting regular help and is in good hands.

The whole team, both inside and outside of the office are fantastic and I would not hesitate to recommend the brilliant service that they provide.

Thank you Pentacare you're all AMAZING!!

Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you for taking the time to share your experience. We are very sorry for your loss, and were grateful that you allowed Pentacare to support your dad during this challenging period. Its wonderful to hear that our carers and office team have made a positive difference. Your recommendation means a great deal to us, and we will ensure your feedback is shared with the entire team.

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Review of PentaCare (West Suffolk) from Sylvia S (Daughter of Client) published on 20 November 2025 Submitted via Website
Overall Experience
I am very happy with the care mum receives from Pentacare. It is really good to see that she is so happy with the care she receives . Mum is always talking about the carers and how kind and helpful they all are. It is peace of mind to myself and all my family that she is very happy with all the carers.

Keep up the good work.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your lovely feedback. We are delighted to hear that your mum is happy with the care she receives and that our carers help her feel comfortable and supported. It means a great deal to our whole team to know that our work gives you and your family peace of mind. We will be sure...  

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Review of PentaCare (West Sussex & Hove) from G V (Granddaughter of Client) published on 30 October 2025 Submitted via Website
Overall Experience

They provided the urgent care that we required and it was all put in place quickly and professionally. Can't fault them at all. We now have the perfect ongoing care package that we require. Flexible, helpful and above all caring. They go above and beyond expectations.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for the lovely review, its an absolute pleasure supporting your loved one and working alongside such a supportive group of people

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Review of PentaCare (West Sussex & Hove) from Kelly K (Granddaughter of Client) published on 29 October 2025 Submitted via Website
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We have been beyond thrilled with the service we have received from Pentacare. It is always a last resort to let a stranger in to care for a loved one and the care, attention to detail and overall quality of staff provision, knowledge and the extraordinary personalised care plan that has been created specifically for my Grandmother has made her recent health and mobility declines so much more manageable for our family. We can not thank their team enough for going the extra mile and treating My Grandmother with such kindness and dignity.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Were so grateful for your thoughtful review! It means the world to us to know our support is making a difference. The team member you mentioned will be over the moon to hear this thank you for putting your trust in Pentacare.

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Review of PentaCare (West Sussex & Hove) from R B (Wife of Client) published on 24 October 2025 Submitted via Postal Card
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I have found good value for money. Staff have been very good regarding care in all duties, on time for appointment. Made sure everything was done before leaving.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)

Thank you so much for your lovely review. Its been an absolute pleasure supporting you and seeing the amazing progress you have made.

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Review of PentaCare (West Suffolk) from Sheena B (Daughter of Client) published on 20 October 2025 Submitted via Postal Card
Overall Experience

Pentacare care for my dad on the weekends and they are all such lovely carers. They are friendly and chatty and treat Dad with respect. Very efficient and conscientious but always have time to talk to Dad and are never rushed. They always ask if there is anything else they can help with before they leave. I'm so pleased with the care Dad receives from all the carers.

Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for taking the time to share your kind words. We're delighted to hear that you're happy with the care your dad receives. Our team takes great pride in providing respectful, friendly, and attentive care, and it's wonderful to know that this is reflected in your dad's experience. We'll be sure to pass your lovely comments on to all of our carers - they'll be thrilled!

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Pentacare Services Ltd.

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Frequently Asked Questions about Pentacare Services Ltd

Costs for home care providers owned by Pentacare Services Ltd

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27
Live-in Care (weekly) £1,450

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Pentacare Services Ltd own?

Pentacare Services Ltd own 4 Agencies.

Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Kent), PentaCare (West Suffolk) & PentaCare (West Sussex & Hove) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pentacare Services Ltd to verify any information. View our terms and conditions. Pentacare Services Ltd has an Enhanced Service - more info.