Home Care Providers Owned by Pentacare Services Ltd
9.5
Group Review Score
(the average from all locations with a review score)
Pentacare Services Ltd Locations (4)
PentaCare (West Suffolk)
10
16 reviews
48 Eastgate Street, Bury St Edmunds IP33 1YW
"I am very happy with the care mum receives from Pentacare. It is really good to see that she is so happy with the care she receives . Mum…" Read all 16 reviews
PentaCare (West Suffolk) help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients and their families - no matter… Read more about PentaCare (West Suffolk)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £27 / hour
- Live-in Care from £1,450 / week
PentaCare (West Kent)
10
34 reviews
2 The Square, Riverhead, Sevenoaks TN13 2AA
"Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping…" Read all 34 reviews
PentaCare help people live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients and their families - no matter your age, ability… Read more about PentaCare (West Kent)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £27 / hour
- Live-in Care from £1,450 / week
PentaCare (Bromley & Orpington)
9.3
4 reviews
4 Moorfield Road, Orpington BR6 0HQ
"We have been using Pentacare for several months now to help us look after Dad since Mum sadly passed away. The Pentacare team were so…" Read all 4 reviews
Pentacare (Bromley & Orpington) provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about PentaCare (Bromley & Orpington)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £27 / hour
- Live-in Care from £1,450 / week
PentaCare (West Sussex & Hove)
8.9
3 reviews
24 Liverpool Gardens, Worthing BN11 1RY
"They provided the urgent care that we required and it was all put in place quickly and professionally. Can't fault them at all. We now have…" Read all 3 reviews
PentaCare cares for people in their own homes, supporting them to live with independence, dignity and peace of mind. Pentacare's home care services include personal care such as help with showering, toileting, dressing, and getting in and out of bed,… Read more about PentaCare (West Sussex & Hove)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £27 / hour
- Live-in Care from £1,450 / week
Pentacare Services Ltd Reviews (57)
9.5
Pentacare Services Ltd has a Group Review Score of 9.5 (9.538) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pentacare Services Ltd must have a Review Score.
Review of
PentaCare (Bromley & Orpington)
from Angie O (Daughter of Client) published on 24 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been using Pentacare for several months now to help us look after Dad since Mum sadly passed away.
The Pentacare team were so helpful, quick, and efficient in setting up Dads care package at this very difficult time for all of us.
We are very pleased with the fantastic carers, who are
all understanding of Dads needs, they are all compassionate, kind and helpful and it has put our minds at rest that Dad is getting regular help and is in good hands.
The whole team, both inside and outside of the office are fantastic and I would not hesitate to recommend the brilliant service that they provide.
Thank you Pentacare you're all AMAZING!!
Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
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Review of
PentaCare (West Suffolk)
from Sylvia S (Daughter of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care mum receives from Pentacare. It is really good to see that she is so happy with the care she receives . Mum is always talking about the carers and how kind and helpful they all are. It is peace of mind to myself and all my family that she is very happy with all the carers.
Keep
Keep
up the good work.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (West Sussex & Hove)
from G V (Granddaughter of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They provided the urgent care that we required and it was all put in place quickly and professionally. Can't fault them at all. We now have the perfect ongoing care package that we require. Flexible, helpful and above all caring. They go above and beyond expectations.
Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
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Review of
PentaCare (West Sussex & Hove)
from Kelly K (Granddaughter of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been beyond thrilled with the service we have received from Pentacare. It is always a last resort to let a stranger in to care for a loved one and the care, attention to detail and overall quality of staff provision, knowledge and the extraordinary personalised care plan that has been created
specifically for my Grandmother has made her recent health and mobility declines so much more manageable for our family. We can not thank their team enough for going the extra mile and treating My Grandmother with such kindness and dignity.
Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
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Review of
PentaCare (West Sussex & Hove)
from R B (Wife of Client) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found good value for money. Staff have been very good regarding care in all duties, on time for appointment. Made sure everything was done before leaving.
Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
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Review of
PentaCare (West Suffolk)
from Sheena B (Daughter of Client) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pentacare care for my dad on the weekends and they are all such lovely carers. They are friendly and chatty and treat Dad with respect. Very efficient and conscientious but always have time to talk to Dad and are never rushed. They always ask if there is anything else they can help with before they
leave. I'm so pleased with the care Dad receives from all the carers.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (West Suffolk)
from Emma G (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
PentaCare is amazing. They have been caring for my mother four times a day for some time now. Their kindness and attention to detail are exceptional. Toni, the manager at the Bury St Edmunds branch of PentaCare, is brilliant. If there are any concerns or queries, she addresses them while liaising with
the family. I cannot recommend them highly enough. Thank you for providing our family with peace of mind.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (West Suffolk)
from David C (Friend of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An excellent caring, personal and professional service. Nothing is too much trouble when queries arise. We work together as a 'Team' as we seek together the best way forward for our friend. Carers reflect this caring and personal attitude. I had a personal recommendation from a friend and I'm very
happy to recommend PentaCare
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (Bromley & Orpington)
from Cathy B (Daughter of Client) published on 12 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pentacare looked after our Dad for us by helping him get to bed in the evenings. They were quick to respond to my request for help, compassionate and kind in setting up the care, and continued to be helpful and kind whilst delivering the care. We met Dad's lovely carer and he was just amazing - so
calm and capable. We were very comfortable that Dad was getting the help he needed. I wouldn't hesitate to recommend Pentacare - the only slight negative for us was that as they don't use a portal is wasn't possible to check how Dad's bedtime had been. There never were any issues and I'm100% certain I would have been contacted if there were so this is not a criticism of Pentacare, just a personal preference. They were excellent and extremely helpful.
Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
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Review of
PentaCare (West Suffolk)
from Nick B (Son-in-law of Client) published on 31 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A top class care provider. All the carers are superb but the primary carer is fantastic and always goes above and beyond. My Mum-in-law has several care needs but all are accommodated and we know that she is in the very best of hands.
The manager is excellent - always maintaining a great level of contact
The manager is excellent - always maintaining a great level of contact
and she ensures our care needs are met seamlessly.
A huge thanks to all the team.
A huge thanks to all the team.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (West Suffolk)
from Claire B (Daughter of Client) published on 31 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum is 95 and has several care needs, so having the correct care in place is vital to us. The care provided is exemplary and stands head and shoulders above other care providers we have used. The carers are all so kind and gentle but highly professional and knowledgeable - we know that Mum is in
the very best of hands. The care staff go beyond the call of duty on many occasion's - reliable, prompt and always cheerful.
The office staff are also excellent - always happy to arrange additional care visits if needed at short notice. Always helpful and available - never a struggle to contact.
A first class company and absolutely first class care.
The office staff are also excellent - always happy to arrange additional care visits if needed at short notice. Always helpful and available - never a struggle to contact.
A first class company and absolutely first class care.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (West Kent)
from Sue R (Daughter of Client) published on 30 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping with such things gp and hospital appointments. All the staff are friendly helpful and professional.
It is reassuring to know he is such safe hands. I would highly
It is reassuring to know he is such safe hands. I would highly
recommend their service.
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Review of
PentaCare (West Kent)
from Jon E (Son of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I could not be happier with PentaCare. When looking to take my mum out of her nursing home and bring her back home, I spoke to and requested information from 6 care agencies. PentaCare was the one that stood out. From initial meetings to care assessments, I knew that the people from PentaCare were
human and caring. This is endorsed 100% by my parents who now benefit from 24 hour live-in care. It is working like a dream. Thank you.
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Review of
PentaCare (West Kent)
from Rosie L (Niece of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were in desperate need of a care provider who could administer medication from a locked safe for my Aunt.
Having looked at a few other care companies none were able to help until we found pentacare. From the moment I contacted them they were always ready to answer any questions and explained everything
Having looked at a few other care companies none were able to help until we found pentacare. From the moment I contacted them they were always ready to answer any questions and explained everything
in the lead up to care starting.
My Aunt wasn't very keen on the idea but she has now got to the stage where she is comfortable with them and they go above and beyond. They keep us posted if they have any concerns and we can contact pentacare as and when we need to. Without Pentacare we really don't know what we would of done. The best company out there.
My Aunt wasn't very keen on the idea but she has now got to the stage where she is comfortable with them and they go above and beyond. They keep us posted if they have any concerns and we can contact pentacare as and when we need to. Without Pentacare we really don't know what we would of done. The best company out there.
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Review of
PentaCare (West Kent)
from Rob P (Nephew of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt was having issues with her medication and I wasn't able to get to her daily to give it to her so we needed someone to administer it twice daily. We rang around for help and Pentacare were the only care company that were offering this service. My aunt was sceptical about having new people in
her home but when she met the various carers she soon came round to the idea. This was because the staff of Pentacare not only give her the medication, but go above and beyond to make sure she is eating and drinking, even preparing her meals for her and help her out with anything else she needs. My aunt now looks forward to seeing them each day as they have a good chat and a laugh and their company has really cheered her up.
Pentacare constantly update us if there are any issues or concerns and personally I highly recommend them. Without them we would be lost.
Pentacare constantly update us if there are any issues or concerns and personally I highly recommend them. Without them we would be lost.
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Review of
PentaCare (West Suffolk)
from Mei N (Mother of Client) published on 21 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers always arrives on time and carers always have a smile on their face. I trust and feel comfortable when they care for my son. They know my son really well and his needs. I believe my son is really happy with the care he is getting.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)
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Review of
PentaCare (West Kent)
from G P (Husband of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers at Pentacare have a very challenging job looking after my wife as she can do nothing for herself as she is a victim of severe dementia. They all look after her with patience and kindness and keep me informed of any issues that they may find.
I would have no hesitation in recommending Pentacare
I would have no hesitation in recommending Pentacare
to anyone if they want the best care, as all the carers are reliable and friendly.
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Review of
PentaCare (West Kent)
from Keith S (Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They have been very good.
They gave me excellent carers.
My main carer is excellent and the substitutes when required have been really good too..
The management are good too.
I would recommend them.
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Review of
PentaCare (West Kent)
from L U (Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My strokes and aphasia: carer's care, lovely persons, friendly, helpful. -------------------------------------------------------------------------------------------------------------------------------
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Review of
PentaCare (Bromley & Orpington)
from Rosie C (Daughter of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used this wonderful service for my mum for the past 3 yrs, their empathy, caring, kind nature ensured my mum, who was total care in her bed, was looked after 4 times a day with the utmost respect and just good old kindness. All the carers and head carers are the most lovely dearest people whose
rapport was built up in those 3 years until my dear mum passed away in April 25.
My family and I wouldn't ever hesitate to highly recommend this wonderful team, they are simply... the best!
My family and I wouldn't ever hesitate to highly recommend this wonderful team, they are simply... the best!
Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
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Awards / Recognitions (0)
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Frequently Asked Questions about Pentacare Services Ltd
Costs for home care providers owned by Pentacare Services Ltd
Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 4 out of their 4 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £27 |
| Live-in Care (weekly) | £1,450 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Pentacare Services Ltd own?
Pentacare Services Ltd own 4 Agencies.
Which Pentacare Services Ltd Agencies have the highest review score?
PentaCare (West Suffolk), PentaCare (West Kent) & PentaCare (Bromley & Orpington) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pentacare Services Ltd to verify any information. View our terms and conditions. Pentacare Services Ltd has an Enhanced Service – more info.