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Home Care Providers Owned by Pentacare Services Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Pentacare Services Ltd
Pentacare Ltd offers people home care services with kindness and compassion.

In the comfort of their own home, people can benefit from personal care such as help washing and getting dressed.

The care group also provides assistance getting to appointments, household chores such as meal preparation, companionship and complex care needs.

Trained staff help people enjoy independence. They are trustworthy and reliable and there to support them, should help be needed.

Pentacare Services Ltd Locations (4)

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4 Home Care Providers owned by Pentacare Services Ltd
PentaCare (West Suffolk)

48 Eastgate Street, Bury St Edmunds IP33 1YW 

10 15 reviews
"PentaCare is amazing. They have been caring for my mother four times a day for some time now. Their kindness and attention to detail are…"   Read all 15 reviews

PentaCare (West Suffolk) help people to live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients and their families - no matter… Read more about PentaCare (West Suffolk)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £30.60 / hour
  • Live-in Care from £1,250 / week
PentaCare (West Kent)

2 The Square, Riverhead, Sevenoaks TN13 2AA 

10 34 reviews
"Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping…"   Read all 34 reviews

PentaCare help people live the best possible life, at home and connected to their community with PentaCare's home care and support services. They offer cost-effective and practical solutions for clients and their families - no matter your age, ability… Read more about PentaCare (West Kent)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £24.75 / hour
PentaCare (Bromley & Orpington)

4 Moorfield Road, Orpington BR6 0HQ 

9.0 3 reviews
"Pentacare looked after our Dad for us by helping him get to bed in the evenings. They were quick to respond to my request for help,…"   Read all 3 reviews

Pentacare (Bromley & Orpington) provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about PentaCare (Bromley & Orpington)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
PentaCare (West Sussex & Hove)

Basepoint Business Centre, Little High Street, Shoreham-by-Sea BN43 5EG 

PentaCare cares for people in their own homes, supporting them to live with independence, dignity and peace of mind. Pentacare's home care services include personal care such as help with showering, toileting, dressing, and getting in and out of bed,… Read more about PentaCare (West Sussex & Hove)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £31.60 / hour
  • Live-in Care from £1,450 / week

Pentacare Services Ltd Reviews (52)

9.7

Pentacare Services Ltd has a Group Review Score of 9.7 (9.652) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pentacare Services Ltd must have a Review Score.

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Review of

PentaCare (West Suffolk)

from Emma G (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
PentaCare is amazing. They have been caring for my mother four times a day for some time now. Their kindness and attention to detail are exceptional. Toni, the manager at the Bury St Edmunds branch of PentaCare, is brilliant. If there are any concerns or queries, she addresses them while liaising with
the family. I cannot recommend them highly enough. Thank you for providing our family with peace of mind.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with our care team. Providing compassionate, person-centred care and peace of mind for families is at the heart of what we do. Toni and the team at our Bury St Edmunds branch will be thrilled to know their efforts have made such a difference. It's a privilege to support your mother and your family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Suffolk)

from David C (Friend of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent caring, personal and professional service. Nothing is too much trouble when queries arise. We work together as a 'Team' as we seek together the best way forward for our friend. Carers reflect this caring and personal attitude. I had a personal recommendation from a friend and I'm very
happy to recommend PentaCare
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you feel supported by our team and that our carers reflect the caring and professional values we strive for at PentaCare. Working together in partnership is so important to us, and it's wonderful to know this is your experience. We really appreciate your recommendation - it means a great deal to the whole team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (Bromley & Orpington)

from Cathy B (Daughter of Client) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pentacare looked after our Dad for us by helping him get to bed in the evenings. They were quick to respond to my request for help, compassionate and kind in setting up the care, and continued to be helpful and kind whilst delivering the care. We met Dad's lovely carer and he was just amazing - so
calm and capable. We were very comfortable that Dad was getting the help he needed. I wouldn't hesitate to recommend Pentacare - the only slight negative for us was that as they don't use a portal is wasn't possible to check how Dad's bedtime had been. There never were any issues and I'm100% certain I would have been contacted if there were so this is not a criticism of Pentacare, just a personal preference. They were excellent and extremely helpful.
Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to support your Dad and your family. We're delighted to hear that you felt reassured and comfortable with the care provided, and we'll be sure to pass on your lovely feedback to his carer.We also appreciate your thoughts on having a portal, feedback like this helps us explore ways to make our service even better.Wishing you and your family all the very best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Suffolk)

from Nick B (Son-in-law of Client) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A top class care provider. All the carers are superb but the primary carer is fantastic and always goes above and beyond. My Mum-in-law has several care needs but all are accommodated and we know that she is in the very best of hands.
The manager is excellent - always maintaining a great level of contact
and she ensures our care needs are met seamlessly.
A huge thanks to all the team.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your lovely message and thoughtful words. Were so pleased to hear that youre happy with the care your Mum-in-law is receiving it truly means a great deal to all of us.Were especially glad that our primary carer and manager have made such a positive impact. Providing compassionate, person-centred care is at the heart of everything we do, and knowing that you feel supported and reassured means everything.Your appreciation will be shared with the whole team thank you again for your trust and kind encouragement.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Suffolk)

from Claire B (Daughter of Client) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is 95 and has several care needs, so having the correct care in place is vital to us. The care provided is exemplary and stands head and shoulders above other care providers we have used. The carers are all so kind and gentle but highly professional and knowledgeable - we know that Mum is in
the very best of hands. The care staff go beyond the call of duty on many occasion's - reliable, prompt and always cheerful.
The office staff are also excellent - always happy to arrange additional care visits if needed at short notice. Always helpful and available - never a struggle to contact.
A first class company and absolutely first class care.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for your kind and heartfelt words. We're truly honoured to be entrusted with your Mum's care and are delighted to hear that our team has made such a positive difference to you and your family.Our carers and office staff alike are committed to delivering the highest standard of support with compassion, professionalism, and reliability, so it means a great deal to know that their efforts are recognised and appreciated.Your feedback is incredibly encouraging, and we'll be sure to share it with the entire team. Thank you again for your trust in us - it's a privilege to care for your Mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Sue R (Daughter of Client) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping with such things gp and hospital appointments. All the staff are friendly helpful and professional.
It is reassuring to know he is such safe hands. I would highly
recommend their service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Jon E (Son of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with PentaCare. When looking to take my mum out of her nursing home and bring her back home, I spoke to and requested information from 6 care agencies. PentaCare was the one that stood out. From initial meetings to care assessments, I knew that the people from PentaCare were
human and caring. This is endorsed 100% by my parents who now benefit from 24 hour live-in care. It is working like a dream. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Rosie L (Niece of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were in desperate need of a care provider who could administer medication from a locked safe for my Aunt.
Having looked at a few other care companies none were able to help until we found pentacare. From the moment I contacted them they were always ready to answer any questions and explained everything
in the lead up to care starting.
My Aunt wasn't very keen on the idea but she has now got to the stage where she is comfortable with them and they go above and beyond. They keep us posted if they have any concerns and we can contact pentacare as and when we need to. Without Pentacare we really don't know what we would of done. The best company out there.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Rob P (Nephew of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was having issues with her medication and I wasn't able to get to her daily to give it to her so we needed someone to administer it twice daily. We rang around for help and Pentacare were the only care company that were offering this service. My aunt was sceptical about having new people in
her home but when she met the various carers she soon came round to the idea. This was because the staff of Pentacare not only give her the medication, but go above and beyond to make sure she is eating and drinking, even preparing her meals for her and help her out with anything else she needs. My aunt now looks forward to seeing them each day as they have a good chat and a laugh and their company has really cheered her up.
Pentacare constantly update us if there are any issues or concerns and personally I highly recommend them. Without them we would be lost.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Suffolk)

from Mei N (Mother of Client) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers always arrives on time and carers always have a smile on their face. I trust and feel comfortable when they care for my son. They know my son really well and his needs. I believe my son is really happy with the care he is getting.
Reply from Toni Tyrer, Registered Manager at PentaCare (West Suffolk)

Thank you so much for taking the time to share your lovely feedback. We're really pleased to hear that you feel confident and comfortable with the care your son receives. It's wonderful to know our carers have built such a good relationship with him and understand his needs so well. Making sure the people we care for are happy and treated with dignity is always our priority, so your comments mean a lot to the whole team.If there's ever anything more we can do to support you or your son, please don't hesitate to get in touch.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from G P (Husband of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers at Pentacare have a very challenging job looking after my wife as she can do nothing for herself as she is a victim of severe dementia. They all look after her with patience and kindness and keep me informed of any issues that they may find.
I would have no hesitation in recommending Pentacare
to anyone if they want the best care, as all the carers are reliable and friendly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Keith S (Client) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have been very good.


They gave me excellent carers.


My main carer is excellent and the substitutes when required have been really good too..


The management are good too.


I would recommend them.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from L U (Client) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My strokes and aphasia: carer's care, lovely persons, friendly, helpful. -------------------------------------------------------------------------------------------------------------------------------
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (Bromley & Orpington)

from Rosie C (Daughter of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used this wonderful service for my mum for the past 3 yrs, their empathy, caring, kind nature ensured my mum, who was total care in her bed, was looked after 4 times a day with the utmost respect and just good old kindness. All the carers and head carers are the most lovely dearest people whose
rapport was built up in those 3 years until my dear mum passed away in April 25.
My family and I wouldn't ever hesitate to highly recommend this wonderful team, they are simply... the best!
Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your incredibly kind and heartfelt words. We are truly honoured to have supported your dear mum over the past three years, and it means so much to us to know that our care brought comfort, dignity, and kindness during that time.Our carers and team members all remember your mum with great fondness. The trust you placed in us was never taken lightly, and it was a privilege to be part of her life and her care journey.We're so grateful for your recommendation - it truly means the world to the entire team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (Bromley & Orpington)

from Ruth E (Daughter of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so happy to know that Mum is being cared for so well, with kindness, laughter and thoughtfulness each visit. Currently, Mum only has a one hour visit once a week, but this may need to increase as her dementia progresses and it is good to know that we have a care company who are with us
through this journey. Thank you!
Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)

Thank you so much for your kind message. We're truly touched to hear that you feel your mum is being cared for with kindness, laughter, and thoughtfulness, that's exactly the kind of care we aim to provide every day.It's our privilege to support your mum, even during her one-hour weekly visit, and we're grateful to be part of her journey. As her needs evolve, please rest assured that we will continue to be here for both her and your family, offering the care, consistency, and compassion you can rely on.Thank you again for your trust and kind words

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from C P (Mother-in-law of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are excellent. Cannot fault anything regarding the service and care my mother in law gets. Each carer is very good at making sure she has everything done her way and the patience they show is incredible. They never rush the care and are always happy to help if something needs to be done.
Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for taking the time to review our service. We are so pleased that you are happy with the Care and Support we are providing.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from B N (Client) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very well looked after. The carers have always been friendly and I look forward to them coming.
Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for taking the time to review our service. We are so pleased that you are happy with the Care and Support we are providing.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from B P (Client) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer at Pentacare Services is second to none. The quality of her customer care is outstanding. She not only understands and demonstrates how to be genuinely person-centred and client-focused, she also 'gets it', that not all disabilities are visible. I am so impressed. A change in my personal circumstances
meant I needed to change my care and support schedule. The carer listened and implemented the required changes within 24 hours. Wow! The rates provided for this service apply to this member of staff, specifically. She comes very highly recommended.
Reply from Donna Roche, Manager at PentaCare (West Kent)

Thank you so much for taking the time to review us. I will pass your lovely comments onto the carer.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Jennifer B (Daughter of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her
requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.
Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for your kind words and compliments to our team. We are so pleased that your experience with us was so positive. We will pass on to our Management team and caregivers your compliments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

PentaCare (West Kent)

from Katie S (Daughter of Client) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team where amazing when providing care for my late mum, mum was only in her early 50'S when she was diagnosed with terminal cancer, being young she was apprehensive about receiving care from people she didn't know and felt embarrassed that she needed external care- however after meeting with a member
of staff and getting plans in place she felt so comfortable and towards the end the team were the key to mum being able to stay and home living her best life in the final weeks delaying having to go into the hospice sooner!
A huge thanks to the team.
Reply from Donna Roche, Registered Care Manager at PentaCare (West Kent)

Thank you for taking the time to leave a review and for showing your appreciation for our service it really is very much appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Pentacare Services Ltd

Costs for home care providers owned by Pentacare Services Ltd

Average costs for home care provided by Pentacare Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Pentacare Services Ltd, based on 3 out of their 4 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £28.98
Live-in Care (weekly) £1,350
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Pentacare Services Ltd own?

Pentacare Services Ltd own 4 Agencies.

Which Pentacare Services Ltd Agencies have the highest review score?

PentaCare (West Suffolk), PentaCare (West Kent) & PentaCare (Bromley & Orpington) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pentacare Services Ltd to verify any information. View our terms and conditions. Pentacare Services Ltd has an Enhanced Service – more info.