PentaCare Services was founded on the belief that care should be delivered together with the people being supported, rather than to them. This philosophy is reflected in the organisation's motto, "Together With You," which underpins the approach to care and support.
The phrase "Together With You" was developed to represent a commitment to working in partnership with clients, families, staff, healthcare professionals, and local communities. Every individual...
Pentacare (Bromley & Orpington)
PentaCare Services was founded on the belief that care should be delivered together with the people being supported, rather than to them. This philosophy is reflected in the organisation's motto, "Together With You," which underpins the approach to care and support.
The phrase "Together With You" was developed to represent a commitment to working in partnership with clients, families, staff, healthcare professionals, and local communities. Every individual is recognised as unique, with their own life experiences, preferences, goals, and aspirations. By working collaboratively, care can be tailored to promote independence, dignity, choice, and wellbeing.
PentaCare Services provides high-quality home care and support, enabling people to remain safe, comfortable, and independent within their own homes. Services are designed around individual needs and range from companionship and wellbeing support to personal care, specialist support, and more complex care arrangements.
A key strength of PentaCare is its dedicated and compassionate team. Staff are carefully recruited, trained, and supported to deliver care with kindness, professionalism, and respect. Building trusting relationships and understanding what matters most to each individual are central to the way support is provided.
PentaCare is committed to maintaining high standards, embracing continuous improvement, and achieving positive outcomes for the people it supports. Whether providing practical assistance, emotional support, companionship, or specialist care, the focus remains on delivering person-centred support that truly reflects the meaning of "Together With You."
Care Provided by PentaCare (Bromley & Orpington)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£31.60 - £35.30
Weekly Live-in Care
£1,450 - £1,850
Weekday: 30 minutes £20.70, 45 minutes £26.50, 1 Hour £31.60
Weekend: 30 minutes £23.20, 45 minutes £28.70, 1 Hour £35.30
Additional Charges - A rate of 1.5 times the standard weekday rate applies on Bank Holidays, Easter Sunday, Christmas Day, and after 5:00 PM on Christmas Eve and New Year’s Eve.
For trips out and shopping, a mileage charge of 45p per mile will apply to cover the carer’s fuel expenses.
Live-in Care (single): £1450.00, Couple - £1850.00
The price(s) shown are provided by the agency. Contact PentaCare (Bromley & Orpington) for full pricing details and T&Cs.
Contact PentaCare (Bromley & Orpington) to get a personalised quote:
PentaCare (Bromley & Orpington) has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years. Over all time PentaCare (Bromley & Orpington) has 9 reviews.
Reviewer Connection to PentaCare (Bromley & Orpington)
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Showing 9 reviews matching selected criteria
Review from Jessica F (Granddaughter of Client) published on 26 July 2026 Submitted via Website•
Overall Experience
I can't recommend Pentacare highly enough. They have been providing companionship care for my nan, and the support they give her has been wonderful.
She genuinely looks forward to their visits, and it's reassuring to know she has such kind, caring people spending time with her. All of the carers...
I can't recommend Pentacare highly enough. They have been providing companionship care for my nan, and the support they give her has been wonderful.
She genuinely looks forward to their visits, and it's reassuring to know she has such kind, caring people spending time with her. All of the carers are friendly, compassionate and treat her with dignity and respect, which means so much to our family.
I also have complete confidence that they will raise any concerns about her wellbeing promptly, giving us real peace of mind. Their communication and professionalism have been excellent throughout.
Thank you to the whole Pentacare team for the fantastic care and support you provide. It is truly appreciated.
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you so much for your lovely review and kind words. It means a great deal to us to know that your nan looks forward to her visits and that our team provides you with reassurance and peace of mind.
We will be sure to share your wonderful feedback with the carers who support her.
Thank you for trusting Pentacare to care for your nan; it is truly appreciated.
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Review from V S (Daughter of Client) published on 16 July 2026 Submitted via Website•
Overall Experience
I have been very impressed with the care Pentacare have shown to my Mum and my Mum enjoys having the carers into her a few times a week I have appreciated the good communication between Pentacare and myself.
I would definitely recommend Pentacare to anyone needing care in the home for their...
I have been very impressed with the care Pentacare have shown to my Mum and my Mum enjoys having the carers into her a few times a week I have appreciated the good communication between Pentacare and myself.
I would definitely recommend Pentacare to anyone needing care in the home for their loved ones
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you so much for your lovely feedback. We are delighted to hear that your Mum enjoys her visits and that you have been happy with the care, support and communication from our team.
Your recommendation means a great deal to us. Thank you for trusting Pentacare to support your Mum.
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Review from Tina P (Daughter of Client) published on 11 July 2026 Submitted via Website•
Overall Experience
Pentacare provide a good service to my father, staff turn up, my father likes them and they send a rota through every week. They responded flexibly when my father was unwell and an ambulance had to be called.
Pentacare provide a good service to my father, staff turn up, my father likes them and they send a rota through every week. They responded flexibly when my father was unwell and an ambulance had to be called.
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you for your lovely feedback. We really appreciate your kind words and are pleased to hear that your father is happy with his care and that our team has been able to support him, especially during a difficult time. Your comments will be shared with the team. Thank you for your continued trust in PentaCare.
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Review from D B (Son of Client) published on 11 July 2026 Submitted via Website•
Overall Experience
Overall the care my Mother is receiving is of the highest standard. She is treated with great respect and always listened to. Both staff and management have always acted in a professional and understanding way and given the best service and care that anyone could wish for.
Overall the care my Mother is receiving is of the highest standard. She is treated with great respect and always listened to. Both staff and management have always acted in a professional and understanding way and given the best service and care that anyone could wish for.
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you so much for your wonderful feedback. We really appreciate your kind words and are delighted to hear that your mother is receiving the high standard of care she deserves.
I will make sure your comments are shared with the team, who will be thrilled to know their hard work is making such a positive difference.
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Review from John W (Husband of Client) published on 23 June 2026 Submitted via Postal Card•
Overall Experience
Treatment and back up excellent.
Always someone avaiable to help.
Treatment and back up excellent.
Always someone avaiable to help.
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
We are delighted to hear that you have found both the care provided and the support from our team to be excellent. Knowing that you feel there is always someone available to help is particularly important to us, as we strive to provide reliable, responsive, and compassionate support at all...
We are delighted to hear that you have found both the care provided and the support from our team to be excellent. Knowing that you feel there is always someone available to help is particularly important to us, as we strive to provide reliable, responsive, and compassionate support at all times.
Your kind comments about our staff, management, and the dignity with which care is delivered are greatly appreciated and will be shared with the team. Thank you for placing your trust in PentaCare to support your loved one.
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Review from Angie O (Daughter of Client) published on 24 November 2025 Submitted via Website•
Overall Experience
We have been using Pentacare for several months now to help us look after Dad since Mum sadly passed away.
The Pentacare team were so helpful, quick, and efficient in setting up Dads care package at this very difficult time for all of us.
We are very pleased with the fantastic carers, who...
We have been using Pentacare for several months now to help us look after Dad since Mum sadly passed away.
The Pentacare team were so helpful, quick, and efficient in setting up Dads care package at this very difficult time for all of us.
We are very pleased with the fantastic carers, who are all understanding of Dads needs, they are all compassionate, kind and helpful and it has put our minds at rest that Dad is getting regular help and is in good hands.
The whole team, both inside and outside of the office are fantastic and I would not hesitate to recommend the brilliant service that they provide.
Thank you Pentacare you're all AMAZING!!
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you for taking the time to share your experience. We are very sorry for your loss, and were grateful that you allowed Pentacare to support your dad during this challenging period. Its wonderful to hear that our carers and office team have made a positive difference. Your recommendation means a great deal to us, and we will ensure your feedback is shared with the entire team.
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Review from Cathy B (Daughter of Client) published on 12 August 2025 Submitted via Website•
Overall Experience
Pentacare looked after our Dad for us by helping him get to bed in the evenings. They were quick to respond to my request for help, compassionate and kind in setting up the care, and continued to be helpful and kind whilst delivering the care. We met Dad's lovely carer and he was just amazing -...
Pentacare looked after our Dad for us by helping him get to bed in the evenings. They were quick to respond to my request for help, compassionate and kind in setting up the care, and continued to be helpful and kind whilst delivering the care. We met Dad's lovely carer and he was just amazing - so calm and capable. We were very comfortable that Dad was getting the help he needed. I wouldn't hesitate to recommend Pentacare - the only slight negative for us was that as they don't use a portal is wasn't possible to check how Dad's bedtime had been. There never were any issues and I'm100% certain I would have been contacted if there were so this is not a criticism of Pentacare, just a personal preference. They were excellent and extremely helpful.
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to support your Dad and your family. We're delighted to hear that you felt reassured and comfortable with the care provided, and we'll be sure to pass on your lovely feedback to his carer.We...
Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to support your Dad and your family. We're delighted to hear that you felt reassured and comfortable with the care provided, and we'll be sure to pass on your lovely feedback to his carer.We also appreciate your thoughts on having a portal, feedback like this helps us explore ways to make our service even better.Wishing you and your family all the very best.
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Review from Rosie C (Daughter of Client) published on 22 May 2025 Submitted via Website•
Overall Experience
We have used this wonderful service for my mum for the past 3 yrs, their empathy, caring, kind nature ensured my mum, who was total care in her bed, was looked after 4 times a day with the utmost respect and just good old kindness. All the carers and head carers are the most lovely dearest people...
We have used this wonderful service for my mum for the past 3 yrs, their empathy, caring, kind nature ensured my mum, who was total care in her bed, was looked after 4 times a day with the utmost respect and just good old kindness. All the carers and head carers are the most lovely dearest people whose rapport was built up in those 3 years until my dear mum passed away in April 25.
My family and I wouldn't ever hesitate to highly recommend this wonderful team, they are simply... the best!
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you so much for your incredibly kind and heartfelt words. We are truly honoured to have supported your dear mum over the past three years, and it means so much to us to know that our care brought comfort, dignity, and kindness during that time.Our carers and team members all remember your mum...
Thank you so much for your incredibly kind and heartfelt words. We are truly honoured to have supported your dear mum over the past three years, and it means so much to us to know that our care brought comfort, dignity, and kindness during that time.Our carers and team members all remember your mum with great fondness. The trust you placed in us was never taken lightly, and it was a privilege to be part of her life and her care journey.We're so grateful for your recommendation - it truly means the world to the entire team.
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Review from Ruth E (Daughter of Client) published on 20 May 2025 Submitted via Website•
Overall Experience
We have been so happy to know that Mum is being cared for so well, with kindness, laughter and thoughtfulness each visit. Currently, Mum only has a one hour visit once a week, but this may need to increase as her dementia progresses and it is good to know that we have a care company who are with...
We have been so happy to know that Mum is being cared for so well, with kindness, laughter and thoughtfulness each visit. Currently, Mum only has a one hour visit once a week, but this may need to increase as her dementia progresses and it is good to know that we have a care company who are with us through this journey. Thank you!
↩Reply from Donna Roche, Registered Care Manager at PentaCare (Bromley & Orpington)
Thank you so much for your kind message. We're truly touched to hear that you feel your mum is being cared for with kindness, laughter, and thoughtfulness, that's exactly the kind of care we aim to provide every day.It's our privilege to support your mum, even during her one-hour weekly visit, and...
Thank you so much for your kind message. We're truly touched to hear that you feel your mum is being cared for with kindness, laughter, and thoughtfulness, that's exactly the kind of care we aim to provide every day.It's our privilege to support your mum, even during her one-hour weekly visit, and we're grateful to be part of her journey. As her needs evolve, please rest assured that we will continue to be here for both her and your family, offering the care, consistency, and compassion you can rely on.Thank you again for your trust and kind words
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)
Donna RocheJob Title Registered ManagerJoined 2021
I am the Registered Manager for PentaCare Services and have many years of experience working within the health and social care sector. I am...
I am the Registered Manager for PentaCare Services and have many years of experience working within the health and social care sector. I am passionate about providing high-quality, person-centred care that enables people to remain independent, safe, and comfortable in their own homes.
I believe that good care is about much more than meeting physical needs; it is about building meaningful relationships, promoting wellbeing, and ensuring that every individual is treated with dignity, respect, and compassion. I am committed to maintaining high standards of care and supporting our team to deliver positive outcomes for the people we support.
I take great pride in getting to know our clients and their families, understanding what is important to them, and ensuring that care is tailored to their individual needs, preferences, and goals. My aim is to create a service where people feel valued, listened to, and supported to live the life they choose.
Frequently Asked Questions about PentaCare (Bromley & Orpington)
How many Carers does PentaCare (Bromley & Orpington) employ?
PentaCare (Bromley & Orpington) employs 8 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PentaCare (Bromley & Orpington) to verify any information. View our terms and conditions. PentaCare (Bromley & Orpington) has an Enhanced Service -what an Enhanced Service includes.
