PentaCare (West Sussex & Hove)

24 Liverpool Gardens, Worthing BN11 1RY
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8.9 3 Reviews
  • PentaCare (West Sussex & Hove), Worthing
PentaCare cares for people in their own homes, supporting them to live with independence, dignity and peace of mind.

Pentacare's home care services include personal care such as help with showering, toileting, dressing, and getting in and out of bed, as well as meal preparation, medication support, companionship, and attending medical or social appointments. Pentacare also offer more complex care services for individuals with advanced needs, working closely with families and healthcare professionals to ensure safe, consistent, and compassionate support.

Pentacare is a small, values-led provider founded by professionals with years of experience in the home care sector. Pentacare understand the challenges many families face and are passionate about offering an alternative to the often rushed, impersonal care that is so common today. With lower overheads and a focus on people, not profit Pentacare are proud to offer a more flexible and responsive service for both private and publicly funded clients.

All of Pentacare's care staff are carefully recruited, fully trained and supported to deliver high-quality care with dignity and respect. Pentacare are committed to continuity, kindness, and truly personalised care that makes a difference.

Pentacare proudly serve communities across West and East Sussex as well as Brighton and Hove offering both regular and urgent care visits, 7 days a week.
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Care Provided by PentaCare (West Sussex & Hove)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £31.60
  • Weekly Live-in Care Fees: from £1450

Weekday: 30 minutes £20.70, 45 minutes £26.50, 1 Hour £31.60
Weekend: 30 minutes £23.20, 45 minutes £28.70, 1 Hour £35.30
Additional Charges - A rate of 1.5 times the standard weekday rate applies on Bank Holidays, Easter Sunday, Christmas Day, and after 5:00 PM on Christmas Eve and New Year’s Eve.
For trips out and shopping, a mileage charge of 45p per mile will apply to cover the carer’s fuel expenses.
Live-in Care (single): £1450.00, Couple - £1850.00

These prices are only a guideline, please contact PentaCare (West Sussex & Hove) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Simon Phillips (Registered Manager)

PentaCare (West Sussex & Hove) Reviews (3)

8.9

PentaCare (West Sussex & Hove) has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years.
Over all time PentaCare (West Sussex & Hove) has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to PentaCare (West Sussex & Hove)
  • 2
  • 1
Total of 3, showing 1-3
Review from G V (Granddaughter of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They provided the urgent care that we required and it was all put in place quickly and professionally. Can't fault them at all. We now have the perfect ongoing care package that we require. Flexible, helpful and above all caring. They go above and beyond expectations.
Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
Thank you so much for the lovely review, its an absolute pleasure supporting your loved one and working alongside such a supportive group of people
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kelly K (Granddaughter of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been beyond thrilled with the service we have received from Pentacare. It is always a last resort to let a stranger in to care for a loved one and the care, attention to detail and overall quality of staff provision, knowledge and the extraordinary personalised care plan that has been created
specifically for my Grandmother has made her recent health and mobility declines so much more manageable for our family. We can not thank their team enough for going the extra mile and treating My Grandmother with such kindness and dignity.
Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
Were so grateful for your thoughtful review! It means the world to us to know our support is making a difference. The team member you mentioned will be over the moon to hear this thank you for…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R B (Wife of Client) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found good value for money. Staff have been very good regarding care in all duties, on time for appointment. Made sure everything was done before leaving.
Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)
Thank you so much for your lovely review. Its been an absolute pleasure supporting you and seeing the amazing progress you have made.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for PentaCare (West Sussex & Hove) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for PentaCare (West Sussex & Hove) is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for PentaCare (West Sussex & Hove) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Simon

Simon Phillips

Job Title: Registered Manager Joined: 2025

Hello, I’m Simon — the Registered Manager of PentaCare (West Sussex & Hove), proudly serving West and East Sussex.


With over 30 years’ experience in the care sector — including 25 years in management — I’ve led services across residential care, supported living, complex needs, autism support, and most recently, over 4 years in domiciliary home care. I’ve worked with local authorities, NHS teams, and national care providers, and I bring all of that experience into every care plan we create.


But care isn’t just my profession — it’s deeply personal. Growing up with close family members with autism and learning disabilities taught me early on the importance of empathy, consistency, and treating each person as an individual. Those values are at the heart of PentaCare.


I started the PentaCare office in Sussex to offer something different: local, relationship-based care that never compromises on quality. My goal is simple — to build a small, trusted team that treat people the way we’d want our own families to be treated.


I’m here and involved every day, and always happy to meet in person to see how we can help.

Frequently Asked Questions about PentaCare (West Sussex & Hove)

What Type of Services does PentaCare (West Sussex & Hove) offer?

PentaCare (West Sussex & Hove) offers Home Care.

How many Carers does PentaCare (West Sussex & Hove) employ?

PentaCare (West Sussex & Hove) employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PentaCare (West Sussex & Hove) to verify any information. View our terms and conditions. PentaCare (West Sussex & Hove) has an Enhanced Service - more info.