Home Care Provider Owned by Pentacare Services Ltd in West Sussex

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)Thank you so much for taking the time to leave such a kind and thoughtful review. It really does mean a great deal to us.
Were absolutely delighted to hear how happy your mum is with her visits from Anne and that she looks forward to them thats exactly what we hope for. Anne will be so touched to read your words, and were very proud of the respectful, patient and kind care she provides.
Thank you also for mentioning our communication and the team in the office. From the very first contact, we always aim to be friendly, supportive and responsive, and its lovely to know that this has come across.
Your recommendation truly means everything to us. Thank you for trusting us to support your mum its a privilege to be part of her care.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that your experience with Pentacare has been positive from the very beginning. Ensuring a thorough and person-centred initial assessment is incredibly important to us, so it's wonderful to know this made a difference for your mother.
We're especially pleased that the carer matched to your mum has been such a good fit - warm, friendly, knowledgeable, and even patient with the dog! Our team take great pride in providing care that feels natural, respectful, and genuinely supportive.
Your recommendation means a great deal to us. Thank you for trusting us to support your mother, and please don't hesitate to reach out if there is ever anything more we can do.

Reply from Simon Phillips, Registered Manager at PentaCare (West Sussex & Hove)Were so grateful for your thoughtful review! It means the world to us to know our support is making a difference. The team member you mentioned will be over the moon to hear this thank you for putting your trust in Pentacare.