Sambhana Care Ltd

Unit 12, Hopewell Business Centre, 105 Hopewell Drive, Chatham ME5 7DX
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9.7 27 Reviews
  • Sambhana Care Ltd, Chatham
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Show Sambhana Care Ltd on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.79 – £32
  • Weekly Live-in Care Fees: £880 – £1449.99

Our starting price is fair and competitive, without detriment to the quality of care.

These prices are only a guideline, please contact Sambhana Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Sambhana Care Ltd

Person in charge

  • Lissoune Ndiaye (Registered Manager)
Are you the Owner/Manager of Sambhana Care Ltd? View your Advertising Options

Sambhana Care Ltd Reviews (27)

Total of 27, showing 1-20
9.7

Sambhana Care Ltd has a Review Score of 9.7 (9.708) out of 10, based on 11 reviews in the last 2 years. Over all time Sambhana Care Ltd has 27 reviews.

Overall Experience

  • 20
  • 7
  • 0
  • 0
  • 0

Date Published

27
3
8
11
16

Review from Ian F (Son of Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sambhana cared for my very difficult father for a couple of years, doing their best for him at all times. The carer was accessible, helpful and flexible.
Happy to recommend.

Reply from Tony Rana, Director at Sambhana Care Ltd

It was a pleasure caring for the service user. Although he could sometimes be difficult, he was overall a pleasure to care for. Our carers adapt to each service user's needs so that they receive the best care possible.

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Review from J L (Daughter of Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the new management took over there has been complete turn around at Sambhana Care. Team is professional, kind, and genuinely cares about people they support. My 87 years old mum is receiving the care she deserves- shes safe, comfortable, and treated with respect and dignity. Communication is often
of transparent and I feel confident knowing she's in good hands.
Trust me I've had 2x companies in the past and they were awful.

Reply from Tony Rana, Director at Sambhana Care Ltd

We welcome any feedback from our clients on our services, especially since we initiated changes in management and the back office over the last three months. Our aim is to provide the best, most affordable care!

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Review from L S (Daughter of Client) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are kind and compassionate they constantly monitor any changes and inform me. Very thorough in washing and applying creams.

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Review from A R (Daughter of Client) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I do feel the carers have little or no knowledge of how to carry out simple tasks, like washing dishes or making the bed. My Mother has to explain how this should be done. The dishes do not get washed properly at times! So explaining how to do simple tasks is frustrating for my Mother. That's why the
same carer to come regularly is helpful and less headache.

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Review from Harbinder M (Son of Client) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is cared for as though he is the carer's grandad. Also have always been able to contact the office and the owner immediately if necessary (for rapid response etc.).

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Review from D H (Husband of Client) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Sambhana Care since June 2024 and have received kind, courteous respectful service from all carers, admin staff, and management.

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Review from P H (Husband of Client) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having not used carers before I wasn't sure what to expect, but my experience has been an eye-opener as to how they are with my wife. They are very courteous, gentle, and patient with her. I am very impressed with the service Sambhana Care has provided us. Thank you very much Sambhana Care.

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Review from C J (Daughter of Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied.

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Review from P A (Husband of Client) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Money could not buy better care. Every carer who has attended to my wife is a credit to themselves and Sambhana Care. 5 star care from wonderful, caring people.

Reply from Tony Rana, Director at Sambhana Care Ltd

We aim to provide excellent care at all times and we set high standards, we are very pleased that our carers meet the needs of the client and their family at such important times.

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Review from R B (Son of Client) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were very punctual and helpful, especially for members of the Indian community, as it's preferred due to language barriers. Carers were also very understanding and compassionate.

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Review from Robert A (Husband of Client) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are excellent.

Reply from Tony Rana, Director at Sambhana Care Ltd

We took over from another care provider who seemed to be providing Formulae 1 care, basically in and out in the quickest time possible. Our aim is to provide the care that meet the needs of the client.

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Review from Ruth M (Daughter of Client) published on 31 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so impressed with the level of care shown to Mum in her final days. She was always treated with dignity, respect and care. The staff were compassionate, gentle and professional, not the easiest balance, but they struck it well. We could not have wished for better care for Mum.

Reply from Tony Rana, Owner at Sambhana Care Ltd

Our service is built around the client and their needs.

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Review from Moira C (Client) assisted by family/friend published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very well looked after.
They are discreet, friendly and caring.

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Review from B S (Daughter of Client) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To all the team at Sambhana, thanks for all your support; you have all been outstanding in your care and consideration of our parents. "To all the carers" who looked after our parents so well, you are a tremendous support who always goes the extra mile, respectful and chatty. The managers and superiors
are always on hand to support the family. A big thank you for all your help and for putting up with my calls and emails - really appreciate it and understand how much you and your team are trying to help. 5/5 star rating.

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Review from Patricia K (Wife of Client) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that came into my husband were so kind to him and made him feel relaxed. They talked to him all the time they were with him. I want to thank them for the care they gave him, if only for a short time before he had to go back to the hospital.

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Review from Herjeet G (Nephew of Client) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle's life changed for the better when Sambhana Care started caring for him. His wife was taken into hospital after a fall and has been placed in a care home suffering from dementia and depression. From day one, they provided excellent care, ensuring he had enough, cooked and prepared meals, ensured
he took his medication, arranged doctor and hospital appointments, cleaned the house, shopping and visits to the barbers. They have provided the total care package and gone the extra mile when needed. Uncle being blind in one eye and partially sighted in the other, they have been a Godsend.

Reply from Tony Rana, Director at Sambhana Care Ltd

Care shouldn't be the formula one pitstop that others provide if you want to show respect and dignity and help beat the loneliness.

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Review from V W (Sister of Client) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was threatened with eviction because of his difficulties with practical self-care, budgeting and so on - but his carer turned all that around. He was practical and observant, spotted medical issues that my brother had neglected, made appointments and ensured they were kept and was always
willing to do whatever was most needed and also keep in touch with us. The company has been a lifesaver, and I can't recommend my brother's carer enough.

Reply from Tony Rana, Director at Sambhana Care Ltd

We thank you for your positive review. All our carers are proactive and can be relied upon to provide excellent service.

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Review from B S (Son of Client) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sambhana Care Ltd are an excellent care provided for my father. They are really flexible when it comes to caring arrangements and never leave my father to fend for himself. Always answer the phone promptly, and when they say they are going to do something by a certain time, they always deliver. I can't
recommend this company enough - way out in front of others.

Reply from Tony Rana, Director at Sambhana Care Ltd

We take pride in caring for our clients and being flexible to ensure that the care is built around our clients and their family's needs.

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Review from R S (Client) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are all polite and gentle and look after me really well. They are quite willing to do jobs that I want them to do. They prepare and cook my food and do some shopping for me in the local store. They help me to take showers, wash my hair and do any work for me. Very happy with all the carers.

Reply from Tony Rana, Director at Sambhana Care Ltd

We listen to our client's needs, put into action their requirements, and then provide the care.

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Review from Pauline W (Client) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly girls, I'm happy whit them.

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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Sambhana Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Sambhana Care Ltd is calculated as follows: ( (47 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 65 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sambhana Care Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2025

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Sambhana Care Ltd

What Type of Services does Sambhana Care Ltd offer?

Sambhana Care Ltd offers Home Care.

How many Carers does Sambhana Care Ltd employ?

Sambhana Care Ltd employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sambhana Care Ltd to verify any information. View our terms and conditions. Sambhana Care Ltd has an Basic Service - more info.