Sambhana Care Ltd

Unit 12, Hopewell Business Centre, 105 Hopewell Drive, Chatham ME5 7DX
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9.7 27 Reviews
  • Sambhana Care Ltd, Chatham
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.79 – £32
  • Weekly Live-in Care Fees: £880 – £1449.99

Our starting price is fair and competitive, without detriment to the quality of care.

These prices are only a guideline, please contact Sambhana Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Sambhana Care Ltd

Person in charge

  • Lissoune Ndiaye (Registered Manager)
Are you the Owner/Manager of Sambhana Care Ltd? View your Advertising Options

Sambhana Care Ltd Reviews (27)

Total of 27, showing 21-27
9.7

Sambhana Care Ltd has a Review Score of 9.7 (9.708) out of 10, based on 11 reviews in the last 2 years. Over all time Sambhana Care Ltd has 27 reviews.

Overall Experience

  • 20
  • 7
  • 0
  • 0
  • 0

Date Published

27
3
8
11
16

Review from A B (Sister-in-law of Client) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Care for our family member with disabilities. Sambhana Care right from the start provide a high standard and bespoke service to the whole family. They are very friendly and make the whole family feel at ease. He looks forward to his weekly visits from his carer who takes him for walks, draws,
and puzzles. He goes over and beyond what we expected. He is feeling more confident already, his mental health is improving, and feeling happier with this excellent disability service, which is much needed in the community to live a full life. They really are unique disability care with high standards. Highly recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Devi H (Client) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The work is done to a good standard, but it's not enough time, to do a bit more, for this price - that's my opinion.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M H (Daughter-in-law of Client) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful from start to finish.
Very helpful, accommodating and always on hand to help with any queries.
Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Valerie M (Daughter of Client) published on 8 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been fortunate in having the same carers to visit Mum on each occasion (twice daily). They are unfailingly cheerful, polite and prompt. I enjoy their visits as I am confident that Mum is 100% safe with our cares, and they treat her with the utmost respect and dignity. If they have any concerns
about Mum, they raise them with me, which I find very helpful. The half-hour allows me to have some personal time to catch up with family and friend. Excellent service!

Reply from Tony Rana, Director at Sambhana Care Ltd

Our aim is to ensure the level of care we provide is outstanding as if we were looking after our own.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda C (Daughter of Client) published on 1 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring carers. Received excellent care from this company for my father while he was still with us. Highly recommend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S N (Mother of Client) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

High-quality support provided with empathy and dignity for the client. Very helpful, supportive and reliable. By far the best such service provider we ever used. We need more like you in the care sector!

Reply from Tony Rana, Director at Sambhana Care Ltd

We aim to provide support to the family, which is to their requirements and value for money. Nothing more nothing less. Our carers come from a diverse background, but have firsthand experience in dealing with issues family members with similar difficulties so understand the clients needs and what the family expect in care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carole T (Client) assisted by family/friend published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sambhana Care has been providing care for me since August 2020. I am very happy with the care I am receiving. I have got to know the three carers really well; they are all very friendly and obliging; cooking my meals, ensuring I have taken my tablet, carrying out odd jobs I may require, and most importantly,
providing me with company. I very much look forward to and enjoy our little chats. I would have no hesitation in recommending Sambhana Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Sambhana Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Sambhana Care Ltd is calculated as follows: ( (47 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 65 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sambhana Care Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2025

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sambhana Care Ltd to verify any information. View our terms and conditions. Sambhana Care Ltd has an Basic Service - more info.