Helping Hands Home Care (Cosham)

44b High Street, Cosham, Portsmouth PO6 3AG
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9.6 9 Reviews
  • Helping Hands Home Care (Cosham), Portsmouth
Helping Hands Home Care (Havant) offers personalised care and support.

A friendly team of carers support all over Havant, and can also be found in Langstone, Emsworth, Warblington, Denvilles, Bedhampton and the surrounding areas.

It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you and your requirements.

Whatever it is you need, the team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK. Offering a fully managed service that is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.
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Care Provided by Helping Hands Home Care (Cosham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £35.20
  • Weekly Live-in Care Fees: from £1825

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Cosham) to find out the exact price for your requirements.

Contact Helping Hands Home Care (Cosham) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Helping Hands Home Care (Cosham) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Alice Bentley (Branch Care Manager)

Helping Hands Home Care (Cosham) Reviews (9)

9.6

Helping Hands Home Care (Cosham) has a Review Score of 9.6 (9.607) out of 10, based on 9 reviews in the last 2 years.
Over all time Helping Hands Home Care (Cosham) has 9 reviews.

Overall Experience
  • 9
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Date Published
  • 9
  • 4
  • 9
  • 9
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Reviewer Connection to Helping Hands Home Care (Cosham)
  • 4
  • 3
  • 2
Total of 9, showing 1-9
Review from M B (Daughter of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We arranged for helping hands home care for my mum as I live 5 hours drive away. It's was important for us to have local care for mum. Alice came out to meet us and talked us through the care plan we needed and set everything up for us. The carers that have been taking care of mum have been amazing,
special shout out to Poppy, Jess and Sineta and Johnathan who mum really gets on well with. They always take time to chat with mum and ensure she has everything she needs and ensure she has her dinner prepared on the days they visit. Helping hands have also been really supportive and very adaptive to mum's needs, as she recently had her cataract surgery she needed extra care to help with administration of her drops and they pulled together a rota to be able to support. I'm so glad we found helping hands they really deliver a fantastic level of care and we are so please we have them looking after mum.thank you for everything you do.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cosham)Thank you so much for sharing your experience with Helping Hands Home Care. We're delighted to hear that Alice was able to guide you through the care planning process and make everything straightforward for you, especially given the distance. It's wonderful to know that Poppy, Jess, Sineta, and Jonathan have built such a great rapport with your mum and always go the extra mile to ensure she feels comfortable and cared for.
We're also pleased that our team could adapt quickly to support your mum after her cataract surgery-providing the extra help she needed with her eye drops. Flexibility and personalized care are at the heart of what we do, and your feedback shows we're achieving that.
Thank you again for trusting us with your mum's care. We'll make sure your kind words are shared with the whole team-they'll be thrilled to hear them
Kindest regards
Katie
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Review from Nick G (Son of Client) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands were quick to respond to mum's changing care needs during and after a recent hospital stay. Alice and her team are caring, responsive and very professional in the services they provide. Mum and family have no hestitation in recommending Helping Hands and the care they provide. Nick G
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cosham)Nick,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that Helping Hands were quick to respond to your Mums changing care needs during and after a recent hospital stay.It is also great to know the team were caring, responsive and very professional meaning your would not hesitate to recommend us.
We will be sure to pass on your feedback to the local branch, who will be thrilled to receive and read your comments.
Kindest regards
Katie
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Review from J A (Daughter of Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can wholeheartedly recommend Helping Hands. The team in Cosham are outstanding, they have enabled my dad to live independently in his own home and we are so grateful for their help and support. They have become like family and I can rely on their care and professionalism.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cosham)Thank you so much for taking the time to leave us a review, we truly are very grateful.
We are delighted to hear that our team in Cosham have been outstanding and have enabled your Dad to live independently in his own home.
It is also great to hear that the teams care and professionalism have brought reassurance to you and your family and they have become "like family"
We will be sure to share your kind words with the team who will be very touched.
Kind regards
Katie
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Review from Susan R (Daughter of Client) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers treat mum with great respect, and nothing is too much trouble. Any concerns regarding mum are fed back to the office and prompt action is taken. Both carers and office staff go above and beyond to help in any way they can. I have nothing but praise for everyone involved in Mum's care.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Cosham)Thank you for taking the time to leave us such a lovely review, we really do appreciate it.
We are pleased to know that all the carers treat Mum with great respect and nothing is too much trouble with them and the office going above and beyond to help in anyway they can.
It is also great to hear when there are any concerns regarding Mum the carers report these to the office straight away and prompt action is taken.
We will be sure to pass on you feedback to the team at Cosham.
Kindest regards
Katie
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Review from D A (Son of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, very friendly and helpful staff.
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Review from B F (Client) assisted by family/friend published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am satisfied with the Helping Hands company and have especially enjoyed meeting the carers, who have been very supportive. They have been both friendly and positive. I have appreciated their cheerful dispositions and their eagerness to please.
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Review from A H (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for our Mother has been excellent from the outset. Friendly, flexible and reliable. My mother has adapted quickly to the regular care visits and is now confident in the care and companionship they provide. This is a great reasurance to us.
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Review from Pamela P (Client) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and caring. Adds to the brightness of the day, look forward to them coming!
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Review from Peter B (Son of Client) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I hired Helping Hands to provide daily visits to my elderly mother in her own home, who is recovering from a fall and needs some help administering her medication. The biggest problem was overcoming her resistance to getting any help, but the team did a great job with that. As a result, I now have the
reassurance that she is seen everyday, is okay, is warm, has food, and anything else she needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.607)

Overview of Review Score

The Review Score of 9.6 (9.607) out of 10 for Helping Hands Home Care (Cosham) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for Helping Hands Home Care (Cosham) is calculated as follows: ( (50 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 54 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Cosham) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Alice

Alice Bentley

Job Title: Branch Care Manager

I oversee service delivery in my area, ensuring our customers receive the best care from my brilliant team of carers. I joined Helping Hands in 2019 as a Carer after studying Health and Social Care. I love supporting people to remain independent in their homes, and it’s rewarding to see the difference we make to our customers and their families.


In my spare time, I enjoy socialising with friends and family.

Frequently Asked Questions about Helping Hands Home Care (Cosham)

What Type of Services does Helping Hands Home Care (Cosham) offer?

Helping Hands Home Care (Cosham) offers Home Care.

How many Carers does Helping Hands Home Care (Cosham) employ?

Helping Hands Home Care (Cosham) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Cosham) to verify any information. View our terms and conditions. Helping Hands Home Care (Cosham) has an Enhanced Service - more info.