Helping Hands Home Care (Cosham)

44b High Street, Cosham, Portsmouth PO6 3AG
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9.4 5 Reviews
Helping Hands Home Care (Havant) offers personalised care and support.

A friendly team of carers support all over Havant, and can also be found in Langstone, Emsworth, Warblington, Denvilles, Bedhampton and the surrounding areas.

It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you and your requirements.

Whatever it is you need, the team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK. Offering a fully managed service that is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £33.65

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Cosham) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Alice Bentley (Branch Care Manager)

Helping Hands Home Care (Cosham) Reviews (5)

9.4

Helping Hands Home Care (Cosham) has a Review Score of 9.4 (9.367) out of 10, based on 5 reviews in the last 2 years. Over all time Helping Hands Home Care (Cosham) has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
4
5
5
0

Review from D A (Son of Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, very friendly and helpful staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B F (Client) assisted by family/friend published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with the Helping Hands company and have especially enjoyed meeting the carers, who have been very supportive. They have been both friendly and positive. I have appreciated their cheerful dispositions and their eagerness to please.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from A H (Daughter of Client) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for our Mother has been excellent from the outset. Friendly, flexible and reliable. My mother has adapted quickly to the regular care visits and is now confident in the care and companionship they provide. This is a great reasurance to us.

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Management

Treated with Dignity

Value for Money

Review from Pamela P (Client) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring. Adds to the brightness of the day, look forward to them coming!

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Management

Treated with Dignity

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Review from Peter B (Son of Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I hired Helping Hands to provide daily visits to my elderly mother in her own home, who is recovering from a fall and needs some help administering her medication. The biggest problem was overcoming her resistance to getting any help, but the team did a great job with that. As a result, I now have the
reassurance that she is seen everyday, is okay, is warm, has food, and anything else she needs.

Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.367)

Overview of Review Score

The Review Score of 9.4 (9.367) out of 10 for Helping Hands Home Care (Cosham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Helping Hands Home Care (Cosham) is calculated as follows: ( (27 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Cosham) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Cosham)

Meet the Team (1)

Alice

Alice Bentley

Job Title: Branch Care Manager

I oversee service delivery in my area, ensuring our customers receive the best care from my brilliant team of carers. I joined Helping Hands in 2019 as a Carer after studying Health and Social Care. I love supporting people to remain independent in their homes, and it’s rewarding to see the difference we make to our customers and their families.

In my spare time, I enjoy socialising with friends and family.
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Frequently Asked Questions about Helping Hands Home Care (Cosham)

What Type of Services does Helping Hands Home Care (Cosham) offer?

Helping Hands Home Care (Cosham) offers Home Care.

How many Carers does Helping Hands Home Care (Cosham) employ?

Helping Hands Home Care (Cosham) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Cosham) to verify any information. View our terms and conditions. Helping Hands Home Care (Cosham) has an Enhanced Service - more info.