Prices are variable dependant on level of requirement.
Enquire to hear more about our packages of care.
These prices are only a guideline, please contact Candour Care Group to find out the exact price for your requirements.
Candour Care Group has a Review Score of 10 (9.960) out of 10, based on 17 reviews in the last 2 years.
Over all time Candour Care Group has 24 reviews.
5.0 out of 5
Thank you so much for sharing such a heartfelt and positive review. We are genuinely delighted to hear about the significant progress your son has made and the trust he has developed in our team. Supporting young adults with autism and their families is something we truly care about, and it's wonderful to know that our staff's dedication and consistency have made a meaningful difference. Your kind words motivate us to continue providing exceptional care, and we are grateful to be part of your son's journey. If there is anything more we can do to support him further, please don't hesitate to reach out.
5.0 out of 5
Hi Lindsay, thanks so much for the amazing five-star review! Its wonderful to hear that the team could support your dad and give your mum some well-deserved respite. The carers really care, and being described as a credit to Candour means a lot. If you ever need anything else, just reach out. Wishing you and your family all the best.
5.0 out of 5
Thank you so much for sharing this wonderful feedback. Were overjoyed to hear that our carers feel like a breath of fresh air with their smiles and warm greetings, and that they can bring a moment of joy even on tough days. It means so much to know we can help lift your spirits when youre in pain.Were incredibly proud of the team for their kindness, and well be sure to pass along your generous words to themtheir hearts will be warmed by your note. If theres anything else youd like from us or any ways we can make your care even more comforting, please let us know. Were here for you.With heartfelt thanks,Candour Care Team
5.0 out of 5
Thank you so much for your heartfelt five-star review. We're truly delighted to hear that Candour Care was able to support you with a short-term package, allowing you to take a well-deserved break with your daughter. It's wonderful to know that our team could make the process easy and that your husband felt comfortable and well cared for in your absence. We're also pleased that he enjoyed the company of our carers and that their visits brought him comfort. Your kind words mean a lot to us, and we're grateful to be part of supporting both your family and your wellbeing. Warm regards, Paul, Ash and the whole team at Candour
5.0 out of 5
Thank you so much for your wonderful review! We're thrilled to hear that our team was able to support your mum during her transition. Flexibility and understanding are at the heart of what we do, and its great to know that our efforts made a positive impact. Well be sure to pass along your kind words to the entire team. If you need anything else in the future, please dont hesitate to reach out. Thank you again for your trust in us!
5.0 out of 5
Thank you so much for your amazing five-star review! As the director of Candour Care, I am truly grateful to hear how our team was able to support you during such a challenging time. Its heartwarming to know that our Business Support Officer and staff provided the reassurance and care you needed for your mum while you enjoyed your holiday.We are committed to creating a nurturing environment not just for our clients, but for their families as well. Your feedback inspires us to continue going the extra mile in everything we do. Please know that we are always here for you and your husband moving forward. Thank you once again for your trust and support!
5.0 out of 5
Thank you so much for your wonderful five-star review! We're thrilled to hear that your Aunt is receiving the care she deserves and that you feel a sense of peace knowing she's in good hands. Our team is dedicated to providing compassionate and quality care, and it's great to know that you've had positive experiences with our carers. Your kind words mean a lot to us and motivate us to continue our mission. If you ever need anything or have any questions, please don't hesitate to reach out!
5.0 out of 5
Thank you so much for your heartfelt five-star review! We're thrilled to hear that Candour Care has made such a positive impact on your life and has helped you maintain your independence. Our team is dedicated to providing compassionate and flexible support, and it's wonderful to know that they have been a bright part of your day during challenging times. Your kind words truly motivate us to continue our work. If you ever need anything or have questions, please don't hesitate to reach out. We're here for you!
5.0 out of 5
Thank you so much for your wonderful five-star review! We truly appreciate your kind words about our team at Candour Care Group. It's heartwarming to hear that you feel confident and comfortable with the care your mum is receiving. Our team is dedicated to providing considerate, respectful, and professional support, and your feedback reaffirms our commitment to excellence. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for trusting us with your mum's care!
5.0 out of 5
Thank you so much for your wonderful five-star review! We are thrilled to hear that you have had such a positive experience with our team at Candour Care Group. Your kind words about our care staff and management truly mean a lot to us. We are dedicated to providing trustworthy and compassionate care, and it's incredibly rewarding to know that you feel supported and valued. We're grateful to have you as part of our community and look forward to continuing to serve you. Thank you once again for your kind feedback!
5.0 out of 5
Thank you so much for your wonderful five-star review! We're truly grateful for your kind words and are thrilled to hear about the positive impact our team has had on you and your mum. It's our mission to provide exceptional care, and were glad that our efforts to ramp up her care package made a difference during such a challenging time. Our individual carers genuinely care about the well-being of those they support, and its heartwarming to know that they've been able to anticipate your mum's needs and help you find some much-needed breaks. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for trusting us with your mum's care!
5.0 out of 5
Thank you so much for your wonderful five-star review! We're thrilled to hear that our team was able to provide the care and support your mum needed after her fall. It's heartwarming to know that our quick assessment and tailored care times made a positive impact on both your mum and your family. We truly appreciate your kind words about our staff and will be sure to pass along your gratitude to them, especially your friend! Your recommendation means the world to us, and were here for you and your family anytime you need us. Thank you again for choosing us!
4.0 out of 5
5.0 out of 5
Thank you, We really appreciate the great feedback.
5.0 out of 5
5.0 out of 5
Hello,
Thank you so much for taking the time to leave this review, it means so much to us all here at Candour Care. We get lots of great feedback from clients and their families, it always lifts us and encourages us to be the best care providers.
Thank you, Managers at Candour.
5.0 out of 5
Thank you so much for this wonderful review, we cannot tell you how much it means to us. It gives the entire team a real boost to read this. It makes all of our hard work so much more rewarding, just knowing that we are delivering great care and support to your family in such a positive way.
Thank you,
From the management and the entire squad of carers, we have here at Candour!
5.0 out of 5
Thank you so much for this wonderful feedback, it means so much that you've taken the time to do this.
5.0 out of 5
Hi Lynsey, thank you so much for taking the time to leave this fantastic review - honestly, it means the world to us. We are still quite a young company (2019), and it really does give us a huge boost when someone speaks so highly of us.
5.0 out of 5
The Review Score of 10 (9.960) out of 10 for Candour Care Group is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Candour Care Group is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Introducing Paul and Ashley Serrio, the visionary founders of Candour Care Group, who embarked on their journey with a simple yet powerful mission: to make a positive difference within their local community. With a shared ethos centred on outstanding care for service users, their loved ones, and the dedicated team, their commitment to transparency and consistency is truly infectious, radiating throughout the entire organization.
Together, Paul and Ashley bring a wealth of knowledge and expertise in training, health, and social care. Their approachable and welcoming demeanour ensures that everyone feels valued and supported, regardless of their titles. They are always ready to lend their time and talent, fostering a culture of collaboration and compassion within Candour.
Through their leadership, Paul and Ashley not only set high standards for care but also inspire their team to strive for excellence, making a lasting impact on the lives of those they serve. Their dedication is the cornerstone of Candour Care Group, creating a nurturing environment that benefits everyone involved.
Meet Deb, a dedicated health and social care expert with multiple years of experience in the care sector. With a passion for improving the lives of others, Deb has honed her skills in providing compassionate support and tailored care solutions to those in need. Her deep understanding of the challenges faced by individuals and families allows her to make a meaningful impact in their lives.
Outside of her professional endeavours, Deb is a proud dog lover and cherishes her time with her beloved companion, Deangelo. She thrives on meeting new people, fostering connections, and sharing her knowledge to empower those around her. Whether it’s through her work or her personal interactions, Deb’s commitment to care and support shines through, making her a trusted ally in the health and social care community.
Want to talk to Deb
Meet Kim, a dynamic and skilled professional who has been an integral part of the Candour team since February 2023. Starting her journey as a Healthcare Assistant (HCA), Kim quickly demonstrated her exceptional caregiving abilities, earning her promotion to Field Supervisor in no time.
In her role, Kim is dedicated to ensuring that staff are compliant and well-supported while working in the field, fostering an environment of excellence and care. Her commitment to high standards is further exemplified by her position as the resident moving and handling trainer, where she shares her expertise to enhance the safety and effectiveness of care delivery.
With her passion for supporting both her team and the individuals they care for, Kim is a shining example of leadership and compassion in the social care sector. Her contributions not only elevate the quality of service at Candour but also inspire those around her to strive for greatness.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Candour Care Group to verify any information. View our terms and conditions. Candour Care Group has an Enhanced Service - more info.
