Edith Healthcare Wolverhampton

F09 Regent House, Bath Avenue, Wolverhampton WV1 4EG
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3 Reviews
  • Edith Healthcare Wolverhampton, Wolverhampton
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Care Provided by Edith Healthcare Wolverhampton

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Good to Know

Owner

  • Edith Healthcare Wolverhampton Ltd
  • Privately Owned

Person in Charge

  • Marcia Mpofu (Manager)
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Edith Healthcare Wolverhampton Reviews (3)

Over all time Edith Healthcare Wolverhampton has 3 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 1
Date Published
  • 3
  • 0
  • 0
  • 0
  • 3
Reviewer Connection to Edith Healthcare Wolverhampton
  • 2
  • 1
Total of 3, showing 1-3
Review from Deborah L (Daughter of Client) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Edith Healthcare has been our saviour. They stepped in at Christmas time and provided help, advice and care to our 93-year-old mother as an emergency case. Every one of the carers was worth their weight in gold. Each one of them made us feel confident with her care. Mom was made to feel at ease with
the personal care that was offered. One day they even brought her flowers, which made us all cry. She held hands with them and waved them off and looked forward to seeing them when they returned. They even took the time to call in on the night that she died to offer their condolences. My sister and I can’t thank them enough. Please use these wonderful carers if you need help with your loved ones.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Naomi M (Niece of Client) published on 9 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you to the manager and all the staff at Edith for all the support and care provided to auntie during her last days. All the staff were very lovely and caring and I know my auntie and uncle really appreciated their presence every time they came.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kim H (Daughter of Client) published on 7 July 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
They started off by saying they only did a telephone assessment due to Covid, however, I insisted they came out to see my mother. From the start, the owner led me to believe she was a nurse. I did some research and this was not the case, the care staff were not competent in caring for my mother. It
was very poor care, they didn’t know how to write a care plan, they could not be left alone as they didn’t know how to do basic moving and handling which lead to my mother becoming marked. I arranged a meeting but as mum went into hospital they didn’t bother turning up. They did an investigation which was poor so as a family we decided to let safeguarding and CQC deal with this and we’re still awaiting an outcome, but my mum is safe now by not having this company. I advise not to have them near anyone due to lack of care knowledge.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Edith Healthcare Wolverhampton

What Type of Services does Edith Healthcare Wolverhampton offer?

Edith Healthcare Wolverhampton offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Edith Healthcare Wolverhampton to verify any information. View our terms and conditions. Edith Healthcare Wolverhampton has an Basic Service - more info.