MS Care Ltd

2 Station Road, Soham, Ely CB7 5DY
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1 Review
  • MS Care Ltd, Ely
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • MS Care Ltd

Person in charge

  • Madalina Logoja (Registered Manager)
Are you the Owner/Manager of MS Care Ltd? View your Advertising Options

MS Care Ltd Reviews (1)

Over all time MS Care Ltd has 1 review.

Overall Experience
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Reviewer Connection to MS Care Ltd
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Review from C C (Client) published on 15 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Having had some lovely carers from the Council, I was given this company after my short-term care finished.
I can honestly say, the time booked for my morning visit was 1/2 hour. At which they were here for 15 minutes max. So I cancelled them. Only to receive a Social Services call regarding my Son
who was apparently in danger of a cluttered house! I wouldn't recommend this company, as they don't provide the service promised.
And if you call medication and art supplies cluttering, well excuse me. I'm bored and make use of my talents.
Reply from Carole Howlett, Care Manager at MS Care Ltd

Thank you for your review and giving MS Care 5 stars for staff, care/support, management and treated with dignity. This feedback is very important to us as we strive for outstanding communication and care to others. On initial assessment, all service users are informed of the time allocation and the minimum amount being 30 minutes for every care call. If tasks are completed within a shorter time and the service user is happy then carers will leave, even if it is 15 minutes. Carers only claim for the time spent in all service users' homes. All care agencies work closely with social services and are guided by their knowledge and experience. Any care package cancelled, social services are informed and act upon.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about MS Care Ltd

What Type of Services does MS Care Ltd offer?

MS Care Ltd offers Home Care.

How many Carers does MS Care Ltd employ?

MS Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MS Care Ltd to verify any information. View our terms and conditions. MS Care Ltd has an Basic Service - more info.