River Exe Healthcare provides compassionate and reliable home care across South East Cornwall, including Launceston, Saltash, Liskeard, and surrounding areas.
The experienced and professional team is dedicated to delivering person-centred care with respect and compassion. Care at home is designed to empower individuals to live life on their own terms, maintaining independence and dignity.
Tailored Care to Meet Individual Needs
Every care plan is created around personal preferences and requirements, ensuring each person...
River Exe Healthcare provides compassionate and reliable home care across South East Cornwall, including Launceston, Saltash, Liskeard, and surrounding areas.
The experienced and professional team is dedicated to delivering person-centred care with respect and compassion. Care at home is designed to empower individuals to live life on their own terms, maintaining independence and dignity.
Tailored Care to Meet Individual Needs
Every care plan is created around personal preferences and requirements, ensuring each person receives the exact support needed to feel safe, comfortable, and valued at home.
Services Provided:
- Personal Care & Support – Assistance with washing, dressing, bathing, medication, meal preparation, and support with appointments, events, shopping, and household tasks.
- Complex Care – Specialist support for Airway Management, Dementia, Degenerative Conditions, Brain Injuries, End of Life & Palliative Care, Spinal Injuries, and more.
Whether regular home visits or specialist complex care are required, River Exe Healthcare provides high-quality, compassionate support tailored to each individual.
Care Provided by River Exe Healthcare (Launceston)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £38.58
Weekly Live-in Care
From £1,500
Contact River Exe Healthcare (Launceston) to get a personalised quote:
The price(s) shown are provided by the agency. Contact River Exe Healthcare (Launceston) for full pricing details and T&Cs.
River Exe Healthcare (Launceston) has a Review Score of 9.4 (9.433) out of 10, based on 7 reviews in the last 2 years. Over all time River Exe Healthcare (Launceston) has 7 reviews.
Reviewer Connection to River Exe Healthcare (Launceston)
Loading...
Showing 7 reviews matching selected criteria
Review from Maz M (Wife of Client) published on 16 October 2026 Submitted via Website•
Overall Experience
Wonderful care and support provided for my husband who struggled to accept we needed help. Gone above and beyond during my husbands recent hospitalisation, staying in touch and offering much needed reassurance. My stubborn husband is very much looking forward to coming home and seeing all the...
Wonderful care and support provided for my husband who struggled to accept we needed help. Gone above and beyond during my husbands recent hospitalisation, staying in touch and offering much needed reassurance. My stubborn husband is very much looking forward to coming home and seeing all the carers again, hopefully more frequently.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G D (Client / Service User) published on 30 September 2026 Submitted via Postal Review Card•
Overall Experience
As you will see I am very happy with my carers they do their duties then we have a chat. That is very important to me as sometimes they are the only people I see all day, in the beginning they were just carers, now they are also friends. You also must take credit for employing the right people.
As you will see I am very happy with my carers they do their duties then we have a chat. That is very important to me as sometimes they are the only people I see all day, in the beginning they were just carers, now they are also friends. You also must take credit for employing the right people.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T R (Son of Client) published on 29 September 2026 Submitted via Website•
Overall Experience
The carers from river exe Launceston are always happy and cheerful which I like very much and they always willing to do things for me has well has my mother l always look forward to them coming it's really a good experience .
The carers from river exe Launceston are always happy and cheerful which I like very much and they always willing to do things for me has well has my mother l always look forward to them coming it's really a good experience .
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P R (Client / Service User) published on 26 May 2026 Submitted via Postal Review Card•
Overall Experience
The carers are always cheerful + polite and friendly they are always punctual and well presented. We look forward to their visits, leaving a good experience.
The carers are always cheerful + polite and friendly they are always punctual and well presented. We look forward to their visits, leaving a good experience.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from George D (Client / Service User) published on 22 May 2026 Submitted via Postal Review Card•
Overall Experience
River Exe Healthcare (Launceston) are my second carers, I have been very impressed with every carer, they have been a great help to my recovery from heart failure, I cannot thank them enough for the care they give me. I would also like to praise the management for employing the right people.
River Exe Healthcare (Launceston) are my second carers, I have been very impressed with every carer, they have been a great help to my recovery from heart failure, I cannot thank them enough for the care they give me. I would also like to praise the management for employing the right people.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T C (Client / Service User) published on 19 December 2025 Submitted via Postal Review Card•
Overall Experience
My reviews take place every 3 months. I can't remember the date of my last one. This is because of my medical condition. Overall very pleased.
My reviews take place every 3 months. I can't remember the date of my last one. This is because of my medical condition. Overall very pleased.
↩Reply from Charlotte, Operations Manager at River Exe Healthcare (Launceston)
Thank you for taking the time to leave us a review; great to hear you're happy with our team - I will pass this on to your carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew M (Son of Client) published on 15 July 2025 Submitted via Postal Review Card•
Overall Experience
The service provided to my mother has been excellent in all respects. We enjoy a good working relationship with both care staff and management. The care staff are always polite, respectful, caring and keen to help.
The service provided to my mother has been excellent in all respects. We enjoy a good working relationship with both care staff and management. The care staff are always polite, respectful, caring and keen to help.
↩Reply from Charlotte, Operations Manager at River Exe Healthcare (Launceston)
Thank you so much for taking the time to leave us a review, we really appreciate it. We are so pleased we are able to be there for you and your mother.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for River Exe Healthcare (Launceston).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for River Exe Healthcare (Launceston).
Accreditations
There are no accreditations posted yet for River Exe Healthcare (Launceston).
Meet the Team (1)
Charlotte ThomasJob Title Operations ManagerJoined 2022
Charlotte is a registered nurse with over 13 years of experience across acute and community care settings. This clinical background gives her a...
Charlotte is a registered nurse with over 13 years of experience across acute and community care settings. This clinical background gives her a strong understanding of the needs of both clients and care teams.
As Operations Manager, Charlotte oversees the organisation as a whole, supporting its continued growth while helping to maintain high standards across every area of care. She works closely with a dedicated team to make sure services are safe, responsive and centred around each person’s needs.
Charlotte is passionate about health and social care and is committed to making a positive difference through the quality of care River Exe Healthcare provides. She also plays an important role in building strong, trusted relationships with commissioners and partner organisations.
Frequently Asked Questions about River Exe Healthcare (Launceston)
How much does River Exe Healthcare (Launceston) cost?
The agency lists fees from £38.58 for hourly visiting care and from £1,500 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does River Exe Healthcare (Launceston) employ?
River Exe Healthcare (Launceston) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact River Exe Healthcare (Launceston) to verify any information. View our terms and conditions. River Exe Healthcare (Launceston) has an Enhanced Service -what an Enhanced Service includes.
