Kelly Healthcare Services Ltd
Biz-Hub Castlemill, Burnt Tree, Tipton, West Midlands DY4 7UF
Other Home Care Provider you may be interested in:
Care Provided by Kelly Healthcare Services Ltd
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £16 - £20
Depending on the services required
Contact Kelly Healthcare Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Owner
- Kelly Healthcare Services Ltd
- Private Owned
Person in charge
- Isaac Esheyigba (Service Manager)
Kelly Healthcare Services Ltd Reviews (3)
Over all time Kelly Healthcare Services Ltd has 3 reviews.
Dreadful care provider. Badly managed with poor training. The girls that visited my mom had poor training, which led to my mom being given paracetamol like candy with no registering of dates or times given. An overdose could have very nearly have happened. On one occasion one of the carers was extremely rude and argumentative and walked out of the house leaving my mom laid out on her bed half-dressed. I had to report them to the CQC. A couple of the girls were trying to do their best but my advice to them is to find a company that had better leadership and organisation. All the carers were bussed over in one car as well so if the driver had a problem it means the whole care team were held up. A bored-looking driver sat outside the house leaving the engine running every time they came. I would not touch this care company with a barge pole!
Thank you for your feedback and the information outlined in the review. I can confirm a full investigation with CQC and the borough council was carried out as you are aware. All our staff are trained to the highest standard. All clients have all medication recorded. We are sorry you felt this way as person-centred care is always our number one priority.
We are very happy with the service provided but feel a full assessment and written plan would have been beneficial for the benefit of the client and carers, at the early stages.
The carers are very nice and polite, plus respectful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Kelly Healthcare Services Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kelly Healthcare Services Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Kelly Healthcare Services Ltd
How many Carers does Kelly Healthcare Services Ltd employ?
Kelly Healthcare Services Ltd employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kelly Healthcare Services Ltd to verify any information. View our terms and conditions. Kelly Healthcare Services Ltd has a Basic Service - more info.