What Type of Services does Kelly Healthcare Services Ltd offer?

Kelly Healthcare Services Ltd offers Home Care.

How many Carers does Kelly Healthcare Services Ltd employ?

Kelly Healthcare Services Ltd employs 10 carers.

Kelly Healthcare Services Ltd, Biz-Hub Castlemill, Burnt Tree, Tipton, West Midlands DY4 7UF

Kelly Healthcare Services Ltd

Biz-Hub Castlemill, Burnt Tree, Tipton DY4 7UF

3 Reviews

Care Provided

Types of Home Care

Visiting Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition

Funding & Fees

Hourly Visiting Care Fees: £16 – £20

Depending on the services required

These prices are only a guideline, please contact Kelly Healthcare Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from M C (Daughter of Client) published on 14 January 2022 Submitted via Website • Report

Overall Experience

Dreadful care provider. Badly managed with poor training. The girls that visited my mom had poor training, which led to my mom being given paracetamol like candy with no registering of dates or times given. An overdose could have very nearly have happened. On one occasion one of the carers was extremely

rude and argumentative and walked out of the house leaving my mom laid out on her bed half-dressed. I had to report them to the CQC. A couple of the girls were trying to do their best but my advice to them is to find a company that had better leadership and organisation. All the carers were bussed over in one car as well so if the driver had a problem it means the whole care team were held up. A bored-looking driver sat outside the house leaving the engine running every time they came. I would not touch this care company with a barge pole!

Reply from Isaac Esheyigba, Manager at Kelly Healthcare Services Ltd

Thank you for your feedback and the information outlined in the review. I can confirm a full investigation with CQC and the borough council was carried out as you are aware. All our staff are trained to the highest standard. All clients have all medication recorded. We are sorry you felt this way as person-centred care is always our number one priority.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Diane M (Daughter of Client) published on 28 October 2021 Submitted via Postal Card • Report

Overall Experience

We are very happy with the service provided but feel a full assessment and written plan would have been beneficial for the benefit of the client and carers, at the early stages.