Chamomile Care

Confirm that we are still very happy and grateful for the support we get from Chamomile Care. They continue to support our family with weekly and ad-hoc support for both of my parents over the last 6 years. Thank you to the Chamomile team

We would thoroughly recommend the team at Chamomile Care.

This is the third time staff from Chamomile have visited my wife each morning and evening while I have had to be away. My wife has been very happy by the way they have helped and looked after her. Particularly appreciated is how well the carers have been able to stick to the timetables of their visits, making it so much easier for my wife to plan her day. We look forward to using Chamomile's services again in the future.

We are very glad that we chose Chamomile Care to help us look after our dad in his final few weeks. We needed several short visits a day with 2-handled care which can be difficult to organise. The team went out of their way to ensure that we always knew who was coming and to fix any problems - such as the hospital bed suddenly developing a fault. It was reassuring that we could always ring at any time and speak to one of the team, and they were happy to come out and help. All the carers were kind, compassionate and professional. Their support meant that dad could stay at home which was what we all wanted. We would certainly recommend this caring Care Company.

I have been with Chamomile Care for many years.. The carers are all different but the service they have given me has been excellent. They are professional, supportive, good listeners, efficient and intelligent. I am very happy to have them care for me.

The team at Chamomile Care are delightful. From their initial email to finding me a suitable helper, who is an absolute delight. Being neurodivergent I need support that is non judgemental. It seems to me this is very much the case.

I find the service efficient and reliable and cogniscent of my needs.

I have complex needs.

I would like to recommend Chamomile care to anyone who needs personal care. The Management team and their staff do an excellent service to their clients. The weekly rota schedule comes in advance to the clients inbox which is very helpful. They consider clients request carefully and satify their requests immediately. They are very flexible and have 24/7 service to answer clients calls. The care support also very good.

My parents have used Chamomile Care for about 2 years now. Over that time their care needs have varied greatly and Chamomile has always gone above and beyond to make things work for us. The staff are kind and friendly. They often have stepped in for unexpected situations eg hospital stays or transport issues. The admin team are calm and reassuring, we have come to rely on them greatly. I would definitely recommend Chamomile Care to other in our position!

I was particularly pleased to engage with a smaller local company, having had not such a good experience with large national provider.

We couldn't have managed to keep mum in her own home without their help.

From the beginning, we met one of the management team who was professional, friendly, and very helpful. The carers have all been conscientious, respectful, and friendly. We couldn't have asked for a better experience and would thoroughly recommend their services.

They did not do their job correctly so my mother's health went downhill very fast. I contacted Chamomile Care and asked what to do. They responded and they worked very hard on getting capacity and I got them back which made my mother very happy in her last days of her life.

Chamomile Care have provided support to my mother-in-law for 8 months. The care staff have been so kind and supportive. There are always the same regular care staff which has resulted in positive relationships. The office staff have always been extremely responsive to any concerns, finding solutions to any small issues raised. The care has always centred on my mother-in-law's needs and wishes. Would highly recommend them.

What started with light cleaning and care visits 2-3 times a week turned into 24 hour, one to one care, with 3 carers a day doing 8 hour shifts, as Mum's dementia unexpectedly and rapidly became more severe. The staff are truly angels and we will always be very grateful for their kindness and compassion and for going the extra mile to treat Mum with dignity and respect and help her to have as good a quality life as possible, as we lived so far away, before we moved her into a specialist care home recently. I would highly recommend them.

Camomile Care were always there in our family's hour of need. Really helped us when we needed respite care for my mum and dad. Not an easy thing to do as it was not just one individual they needed to look after, but both and both with varying degrees of ill health. Would highly recommend them to others looking for at home care.

All Chamomile Care staff, who I've met, take their jobs seriously. The carers realise that it is important to keep things light-hearted and yet to treat the clients with respect. I am new to this situation but realise that the best carers are those who get on equally with the clients and their family. Most of your carers 'fit the bill'. We both have confidence in their practical skills too.

I would have no hesitation in recommending Chamomile Care to others and will be sure to use them again as the necessity arises.

Thank you again, team manager.