Chamomile Care

We are very glad that we chose Chamomile Care to help us look after our dad in his final few weeks. We needed several short visits a day with 2-handled care which can be difficult to organise. The team went out of their way to ensure that we always knew who was coming and to fix any problems - such as the hospital bed suddenly developing a fault. It was reassuring that we could always ring at any time and speak to one of the team, and they were happy to come out and help. All the carers were kind, compassionate and professional. Their support meant that dad could stay at home which was what we all wanted. We would certainly recommend this caring Care Company.

Excellent and friendly service. Particularly impressive was the carers' ability to stick to their timetable, something that other care providers that we know of or have used have found difficult to achieve.

I have been with Chamomile Care for many years.. The carers are all different but the service they have given me has been excellent. They are professional, supportive, good listeners, efficient and intelligent. I am very happy to have them care for me.

The team at Chamomile Care are delightful. From their initial email to finding me a suitable helper, who is an absolute delight. Being neurodivergent I need support that is non judgemental. It seems to me this is very much the case.

I find the service efficient and reliable and cogniscent of my needs.

I have complex needs.

I would like to recommend Chamomile care to anyone who needs personal care. The Management team and their staff do an excellent service to their clients. The weekly rota schedule comes in advance to the clients inbox which is very helpful. They consider clients request carefully and satify their requests immediately. They are very flexible and have 24/7 service to answer clients calls. The care support also very good.

My parents have used Chamomile Care for about 2 years now. Over that time their care needs have varied greatly and Chamomile has always gone above and beyond to make things work for us. The staff are kind and friendly. They often have stepped in for unexpected situations eg hospital stays or transport issues. The admin team are calm and reassuring, we have come to rely on them greatly. I would definitely recommend Chamomile Care to other in our position!

I was particularly pleased to engage with a smaller local company, having had not such a good experience with large national provider.

We couldn't have managed to keep mum in her own home without their help.

From the beginning, we met one of the management team who was professional, friendly, and very helpful. The carers have all been conscientious, respectful, and friendly. We couldn't have asked for a better experience and would thoroughly recommend their services.

They did not do their job correctly so my mother's health went downhill very fast. I contacted Chamomile Care and asked what to do. They responded and they worked very hard on getting capacity and I got them back which made my mother very happy in her last days of her life.

Chamomile Care have provided support to my mother-in-law for 8 months. The care staff have been so kind and supportive. There are always the same regular care staff which has resulted in positive relationships. The office staff have always been extremely responsive to any concerns, finding solutions to any small issues raised. The care has always centred on my mother-in-law's needs and wishes. Would highly recommend them.

What started with light cleaning and care visits 2-3 times a week turned into 24 hour, one to one care, with 3 carers a day doing 8 hour shifts, as Mum's dementia unexpectedly and rapidly became more severe. The staff are truly angels and we will always be very grateful for their kindness and compassion and for going the extra mile to treat Mum with dignity and respect and help her to have as good a quality life as possible, as we lived so far away, before we moved her into a specialist care home recently. I would highly recommend them.

Chamomile Care have been helping to support both of my parents with their different needs for the last three years. Mum has Alzheimer's disease which is getting progressively worse and has good days and bad. Chamomile understand what is needed to ensure she can continue to live with my father in their own home hopefully for as long as possible. They help Mum with personal care and also help Dad (a wheelchair user since his stroke) by driving and accompanying him to church, a day-centre and appointments, both medical and social, when family can not step in. These are weekly and ad-hoc. We are very grateful to the Chamomile team for their continuing professionalism and flexibility at times when there are unavoidable changes and/or things need to be done at the last minute.

Camomile Care were always there in our family's hour of need. Really helped us when we needed respite care for my mum and dad. Not an easy thing to do as it was not just one individual they needed to look after, but both and both with varying degrees of ill health. Would highly recommend them to others looking for at home care.

All Chamomile Care staff, who I've met, take their jobs seriously. The carers realise that it is important to keep things light-hearted and yet to treat the clients with respect. I am new to this situation but realise that the best carers are those who get on equally with the clients and their family. Most of your carers 'fit the bill'. We both have confidence in their practical skills too.

I would have no hesitation in recommending Chamomile Care to others and will be sure to use them again as the necessity arises.

Thank you again, team manager.

Highly rate Chamomile care, excellent service from start to finish. The first time I have had to use a care agency, I found them friendly and professional, nothing was too much trouble. The care manager found me a lovely carer, we got on so well it was like having a family member care for me, I would recommend this company to my friends and loved ones.