Waterside Home Care

12 Smiths Avenue, Mayland, Chelmsford CM3 6AS
Review Us
8.0 1 Review
  • Waterside Home Care, Chelmsford
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Waterside Home Care Ltd

Person in charge

  • Sharon Popps (Managing Director)
Are you the Owner/Manager of Waterside Home Care? View your Advertising Options

Waterside Home Care Reviews (1)

8.0

Waterside Home Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Waterside Home Care has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 0
  • 1
  • 1
  • 0
Reviewer Connection to Waterside Home Care
  • 1
Total of 1, showing 1-1
Review from John G (Husband of Client) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are moving so regretfully will not be able to retain Waterside Home Care services. My wife is concerned that we will find it very difficult to find another company with carers of the same standard and compassion to the carers who currently take care of her. The care has been adapted to meet her particular
needs and has been changed at short notice when required.
Reply from Sharon Popps, Registered Manager at Waterside Home Care

We are very sad to be saying goodbye to such a lovely client and her husband. We wish you all the very best from the Waterside Home Care Team!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Waterside Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Waterside Home Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Waterside Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Waterside Home Care

What Type of Services does Waterside Home Care offer?

Waterside Home Care offers Home Care.

How many Carers does Waterside Home Care employ?

Waterside Home Care employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Waterside Home Care to verify any information. View our terms and conditions. Waterside Home Care has an Basic Service - more info.