Olam Care Services Ltd

14i Queensway Business Centre, Middlesbrough TS3 8TG
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9.7 8 Reviews
  • Olam Care Services Ltd, Middlesbrough
Olam Care Services provides home care services to people needing support and care in their own homes.

Home care services include personal care such as assistance showering and going to the toilet, as well as assistance with household chores, help attending medical/ social appointments and companionship.

Trained staff can offer scheduled as well as emergency home care to suit your needs.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £24

These prices are only a guideline, please contact Olam Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Olam Care Services Ltd

Person in charge

  • Chiedza Mudakureva (Manager)

Olam Care Services Ltd Reviews (8)

9.7

Olam Care Services Ltd has a Review Score of 9.7 (9.672) out of 10, based on 8 reviews in the last 2 years.
Over all time Olam Care Services Ltd has 8 reviews.

Overall Experience
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Total of 8, showing 1-8
Review from Jeanette W (Daughter of Client) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother has received from the carers is exceptional . They are compassionate, attentive , especially their kindness , patience in difficult situations. She is always treated with respect and dignity and they are always cheerful and positive,
A sincere thank you for everything that you
do
Thank you for your caring support and we would not manage without your care. They have helped solved problems at short notice . My family and myself cannot thank them enough
Reply from Preetthiya Yogendran, marketing apprentice at Olam Care Services Ltd

Thank you so much for your kind words! We're delighted to hear our carers' have made a difference for your mother and family. Your feedback means the world to our team, and we feel privileged to support you.

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Review from Peter T (Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The 3 ladies who have been caring for me have done an excellent job. They are kind hearted and friendly and also efficient.
Reply from Preetthiya Yogendran, Marketing apprentice at Olam Care Services Ltd

We're so pleased to hear you've had such a positive experience! Our team will be thrilled to know their care and kindness made a difference.

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Review from E A (Wife of Client) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been with Olam for a year now and have absolutely no problems at all with our carers. They are kind and always try to do things the way you would like them. They give you time and always arrive at the time you've arranged. We are really happy with Olam and wouldn't want to change. All of the
carers and management are managed so well and run a very happy and efficient company who put the clients first.
Reply from Preetthiya Yogendran, marketing apprentice at Olam Care Services Ltd

Thank you for your kind words and for taking the time to share your experience. We're very grateful to have supported your family over the past year, and it means a lot to hear that our carers and team have made a positive impact. We are so pleased to know you're happy with our service!

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Review from Beryl G (Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Olam have been so good for me. The carers are always there whenever I need to speak to them. The girls are friendly and helpful. We laugh and sometimes sing both being very good for me. Keep up the good work Olam.
Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd

Thank you so much for your kind words! We're truly grateful you took the time to share your experience. It means a lot to our team to know that our efforts are making a positive difference. If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to support you!

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Review from Gloria C (Wife of Client) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers visiting my husband have been intelligent, polite well managed and extremely helpful, willing to go the extra mile. I cannot praise them highly enough.
Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd

Thank you, its always a pleasure looking after your husband.

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Review from B M (Husband of Client) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers we extremely friendly and lifted our spirits with every visit.
They made what could be an awkward job a lot easier due to their nature and friendly approach.
They took extra care to not only carry out the required tasks but took time to interact with us and discuss normal day to day life
which was great considering we were at the time house bound.
Reply from Preetthiya Yogendran, marketing apprentice at Olam Care Services Ltd

Thank you for your kind words. We're so pleased to hear our carers made a positive difference and brought comfort during their visits. Building genuine connections is a core part of what we do. Your feedback means a lot to us and will be shared with the team!

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Review from C H (Daughter of Client) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Victoria at Olam Care was fantastic! She always kept me in the loop of safeguarding concerns and my Mum's health and well being.
She worked around my working hours and we regularly communicated through text.
Reply from Pree Yohan, marketing apprentice at Olam Care Services Ltd

Thank you for your kind words. We're so pleased to hear that Victoria's dedication, communication, and flexibility made a meaningful difference. Her commitment to safeguarding and supporting families is at the heart of what we do at Olam Care. Your feedback is truly appreciated!

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Review from Ian B (Next of Kin) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent kind and person centred service. Outstanding staff I can not recommend to highly they were responsive to the changing needs of our parents while providing care home communication was excellent with the office staff.
Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd

Thank you, It was a pleasure looking after mum and dad.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Olam Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Olam Care Services Ltd is calculated as follows: ( (41 Excellents x 5) + (6 Goods x 4) ) ÷ 47 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Olam Care Services Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Olam Care Services Ltd

What Type of Services does Olam Care Services Ltd offer?

Olam Care Services Ltd offers Home Care.

How many Carers does Olam Care Services Ltd employ?

Olam Care Services Ltd employs 33 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Olam Care Services Ltd to verify any information. View our terms and conditions. Olam Care Services Ltd has an Enhanced Service - more info.