Olam Care Services Ltd

14i Queensway Business Centre, Middlesbrough TS3 8TG
Submit a Review
8.0 1 Review
  • Olam Care Services Ltd, Middlesbrough
Olam Care Services provides home care services to people needing support and care in their own homes.

Home care services include personal care such as assistance showering and going to the toilet, as well as assistance with household chores, help attending medical/ social appointments and companionship.

Trained staff can offer scheduled as well as emergency home care to suit your needs.

Care Provided by Olam Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability / Autism
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Visual / Hearing Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Olam Care Services Ltd
  • Person in charge
  • Chiedza Mudakureva (Manager)

Funding & Fees Guide for Olam Care Services Ltd

  • Prices
  • Care starts from £24.00 per hour.


8.0

Olam Care Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Olam Care Services Ltd has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0
Overall Experience  Overall Experience 5.0 out of 5

Excellent kind and person centred service. Outstanding staff I can not recommend to highly they were responsive to the changing needs of our parents while providing care home communication was excellent with the office staff.

Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd

Thank you, It was a pleasure looking after mum and dad.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Olam Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Olam Care Services Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Olam Care Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Olam Care Services Ltd

What Type of Services does Olam Care Services Ltd offer?

Olam Care Services Ltd offers Home Care.

How many Carers does Olam Care Services Ltd employ?

Olam Care Services Ltd employs 33 carers.