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Olam Care Services Ltd has a Review Score of 9.4 (9.429) out of 10, based on 6 reviews in the last 2 years. Over all time Olam Care Services Ltd has 6 reviews.
Review from E A (Wife of Client) published on 6 August 2025
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Reply from Preetthiya Yogendran, marketing apprentice at Olam Care Services Ltd
Thank you for your kind words and for taking the time to share your experience. We're very grateful to have supported your family over the past year, and it means a lot to hear that our carers and team have made a positive impact. We are so pleased to know you're happy with our service!
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Review from Beryl G (Client) published on 30 May 2025
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Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd
Thank you so much for your kind words! We're truly grateful you took the time to share your experience. It means a lot to our team to know that our efforts are making a positive difference. If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to support you!
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Review from Gloria C (Wife of Client) published on 13 May 2025
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Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd
Thank you, its always a pleasure looking after your husband.
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Review from B M (Husband of Client) published on 7 May 2025
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Reply from Preetthiya Yogendran, marketing apprentice at Olam Care Services Ltd
Thank you for your kind words. We're so pleased to hear our carers made a positive difference and brought comfort during their visits. Building genuine connections is a core part of what we do. Your feedback means a lot to us and will be shared with the team!
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Review from C H (Daughter of Client) published on 2 May 2025
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Reply from Pree Yohan, marketing apprentice at Olam Care Services Ltd
Thank you for your kind words. We're so pleased to hear that Victoria's dedication, communication, and flexibility made a meaningful difference. Her commitment to safeguarding and supporting families is at the heart of what we do at Olam Care. Your feedback is truly appreciated!
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Treated with Dignity
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Review from Ian B (Next of Kin) published on 25 April 2025
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Reply from Chiedza Mudakureva, Manager at Olam Care Services Ltd
Thank you, It was a pleasure looking after mum and dad.
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The Review Score of 9.4 (9.429) out of 10 for Olam Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.829 for Olam Care Services Ltd is calculated as follows: ( (29 Excellents x 5) + (6 Goods x 4) ) ÷ 35 Ratings = 4.829
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Olam Care Services Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 May 2023
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