Gracious Healthcare Services Ltd

The carers always acted professionally and with kindness when caring for her. It was a great comfort and relief for us, especially my father, to see Mum was being so well attended to and looked after during this difficult time.

But then, why should the carers, employed by Gracious Healthcare Services bother about the person they are being paid to care for, when the idiot paying them, is doing their job, for them.

Gracious Healthcare stepped in to care for my mum when we needed it most. My mum suffered from Motor Neurone Disease (MND) and the level of care and support she needed gradually increased as her disease progressed. Gracious and the ladies that surrounded and supported my mum were nothing short of wonderful. They always treated my mum with compassion, no matter how difficult communication with Mum became, they always found a way to keep a smile on her face. They kept in regular contact with my brother and me and were just as much a support for us as they were for my mum. I cannot stress enough just how much they were there for everyone, they are extraordinary. They always made sure Mum's hair and makeup were done and kept on top of her vast medication and prescriptions, highlighting issues with the doctor when needed. They organised her healthcare visits with her MND team and took everything in their stride. MND is a complex disease and I would recommend Gracious to those in need of personal care for a loved one.

My father was discharged from hospital with a palliative care package. Gracious fulfilled the care requirements in a very professional manner. They attended prior to care commencing taking detailed history on which to base individualised care. The staff were quiet but respectful. They were very kind to my father who found the whole concept of being cared for alien after always being independent. All of the staff knew what to do and never rushed or cut corners. They were very supportive to myself and my brother in difficult circumstances.

My family and I would not hesitate to recommend Gracious Healthcare Service for the care of a loved one.