CERA - Ayrshire
Skye House, 15 Skye Road, Prestwick KA9 2TA
Care Provided by CERA - Ayrshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £20.08
Contact CERA - Ayrshire to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Group/Owner
- Cera
- Private Owned
Person in charge
- Suzanne Fleming (Manager)
CERA - Ayrshire Reviews (3)
CERA - Ayrshire has a Review Score of 5.5 (5.545) out of 10, based on 2 reviews in the last 2 years.
Over all time CERA - Ayrshire has 3 reviews.
Two of the carers in particular are exceptional and will go the extra mile to ensure mum eats during the day and is as safe as possible, but all carers treat her with compassion and respect.
Having the app means I can check the visit notes daily and know if there are any issues, but the team also phone immediately if they have any concerns. I would recommend them to anyone considering care for their relatives, you can't manage everything alone.
Dreadful, I get one minute instead of 30 per visit. I have to employ a cleaner to clean up after them, and they shout at me a lot. There is no care plan in this house, they stand and chat in my kitchen. In one week I have had 65 different people in my house.
I have given one star as unable to give zero stars. CERA care, based in Prestwick, is an absolutely terrible company with incompetence and lies from this company from the start. We finally got another care company in as Cera had been shocking from the start, absolutely a disgrace and untrustworthy.
We believe that we did our very best to support the service user in partnership with all the professionals involved. Our complaint policy and procedure has been given to the service user should they wish to make a formal complaint.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 04 August 2025- How well do we support people's wellbeing? Good
(4)
- How good is our leadership? Good
(4)
- How good is our staff team? Good
(4)
- How well is care and support planned? Good
(4)
News (0)
There are no news items for CERA - Ayrshire.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for CERA - Ayrshire.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about CERA - Ayrshire
How many Carers does CERA - Ayrshire employ?
CERA - Ayrshire employs 90 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CERA - Ayrshire to verify any information. View our terms and conditions. CERA - Ayrshire has a Basic Service - more info.