You & I Care - Surrey provides high-quality, affordable home care services for adults and the elderly across communities in Surrey. The company is committed to improving the independence, health, and quality of life of its Service Users, enabling them to live comfortably and confidently at home.
Registered with the Care Quality Commission (CQC), You & I Care has been inspected and rated Good overall (March 2022) for being Safe, Effective,...
Care Provided by You & I Care - Surrey
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £30
- 30 Minute Visiting Care Fees: from £15
We offer competitive rates for care ranging from just a few daily visits to 24/7 live-in care. Fees are available on request.
Contact You & I Care - Surrey to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- You & I Care Ltd
- Private Owned
Person in charge
- Lausa Biragi (Manager)
You & I Care - Surrey Reviews (9)
You & I Care - Surrey has a Review Score of 8.3 (8.300) out of 10, based on 2 reviews in the last 2 years.
Over all time You & I Care - Surrey has 9 reviews.
You and I Care were NHS assigned as his palliative carers. They were brilliant. I could see first hand how the carers operated and looked after him until the end.
Thank you, we are sincerely grateful.
Thank you so much for your heartfelt review. We are deeply honoured to have been entrusted with your father's care. It means a great deal to us to know that we were able to provide support and comfort to both your father and your family during such a challenging and important time. It was truly a...
I'm filling this out on behalf of my mother. After a few initial concerns regarding discharge from hospital, windows and doors, these have all been dealt with promptly and I'm happy with my mum's care. Personal hygiene - excellent, carers - excellent. Her flat is kept very clean. Her needs are being fully met by professional carers. I have met four carers that visit my mum and she is treated very well.
Thank you for taking the time to provide such a detailed and thoughtful review on behalf of your mother. We are truly glad to hear that the initial concerns regarding your mother's discharge were addressed promptly and you are satisfied with the care we provide. It's great to know that the team is...
We have been serviced by (2 + 1 + 1 + 2) carer visits a day by a select group of their carers and we, especially my wife, who has advanced Parkinson's disease (stiff type!) have received excellent care and attention with expert use of the essential equipment supplied by the OT dept of our local council. All concerned show great empathy to us both with all the problems we encountered entering these debilitating, and somewhat daunting, problems in the 'dusk' of our lives. With their help, we should be able to remain happily at home for as long as possible. So we would have no qualms about recommending their services to anyone looking for this type of comprehensive care with advice and backup.
It is always heartwarming to receive such recognition for remaining true to our company values. Our aim is to consistently take a person-centred approach to the care we provide. We firmly believe that supporting people to stay at home, where they receive the best quality care, is the right path. Thank you for this reassuring feedback. Our Promise is to always care.
Staff very friendly, punctual when arriving for calls, will ring if running late, always pleasant and treat my partner with dignity and respect and are always polite to me. Could not recommend this company highly enough. Staff a credit to the company.
It makes us incredibly happy to know that you are happy with the support being provided.
More friends than carers. Long may it continue. Made an eighty year old man very happy, look forward to every visit. Thank you. No names, you lovely girls know who you are. Thank you again for your friendship.
Our promise is to always care.
I knew right from the start, when my prospective carer did her initial assessment, that things were going to go well. Her attention to detail was phenomenal and was done with such care and appreciation of my dignity. The care plan that was agreed to has been given and even surpassed.
We are so proud to have received such a complimentary review, not only of our carers, but also of the high level of commitment delivered to ensure we continue to provide exceptional care.
~ Our Promise is to Always Care
I am extremely privileged to have your agency look after me.
We are thrilled to have received such a sincere and heartfelt review. We strive for excellence each and every day. Our promise is to always care.
One staff member is great at care with less ability to use her initiative but is very supportive in the delivery of service.
One of the care assistants should be a trainer as her standards are very high.
The agency is not open to compromise regarding contractual hours but is professional at all times.
I would recommend the service with the proviso to check policy re the change of hours and notice required, but the actual care standard is 10/10
Thank you.
For clarification purposes, our contractual agreements are developed in close alignment to the needs of a person...
The carer is always on time, she does her work with expertise and a smile on her face. I have never had a carer before, but she is excellent. However, it is difficult to judge if and where service could improve.
Our promise is to always care and uphold our values of caring, compassion and improvement.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- Posted: Monday 03 Nov 2025We are delighted to announce that our Managing Director, Lausa Biragi, has been honoured with the Female Business Leader: Large Business Award at the National Business Women’s Awards 2025, recognising...
- Posted: Monday 03 Nov 2025We are thrilled to announce that our Founder and Managing Director, Lausa Biragi, has been named Executive of the Year at the 2025 Leaders in Care Awards, held on October...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for You & I Care - Surrey.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about You & I Care - Surrey
How many Carers does You & I Care - Surrey employ?
You & I Care - Surrey employs 35 carers.
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