Home Care Providers Owned by You & I Care Ltd

Thank you, we are sincerely grateful.

I'm filling this out on behalf of my mother. After a few initial concerns regarding discharge from hospital, windows and doors, these have all been dealt with promptly and I'm happy with my mum's care. Personal hygiene - excellent, carers - excellent. Her flat is kept very clean. Her needs are being fully met by professional carers. I have met four carers that visit my mum and she is treated very well.

We have been serviced by (2 + 1 + 1 + 2) carer visits a day by a select group of their carers and we, especially my wife, who has advanced Parkinson's disease (stiff type!) have received excellent care and attention with expert use of the essential equipment supplied by the OT dept of our local council. All concerned show great empathy to us both with all the problems we encountered entering these debilitating, and somewhat daunting, problems in the 'dusk' of our lives. With their help, we should be able to remain happily at home for as long as possible. So we would have no qualms about recommending their services to anyone looking for this type of comprehensive care with advice and backup.

Staff very friendly, punctual when arriving for calls, will ring if running late, always pleasant and treat my partner with dignity and respect and are always polite to me. Could not recommend this company highly enough. Staff a credit to the company.

More friends than carers. Long may it continue. Made an eighty year old man very happy, look forward to every visit. Thank you. No names, you lovely girls know who you are. Thank you again for your friendship.

I knew right from the start, when my prospective carer did her initial assessment, that things were going to go well. Her attention to detail was phenomenal and was done with such care and appreciation of my dignity. The care plan that was agreed to has been given and even surpassed.

I am extremely privileged to have your agency look after me.

We've been using You & I Care to support my mother, who is 96, to help with washing, dressing and preparing food. The carers have been very understanding, compassionate and professional in everything they've carried out. It's been a real help for my mother who looks forward to seeing the carers each morning.

Thank you to all your team, who provided such sensitive care to Mum. Your carer was incredibly professional, quickly getting to know Mum, recognising her strengths, and doing everything to preserve her dignity at a point in her life when she was most challenged and vulnerable. It is a very special set of skills.

Thank you.

The carer is always on time, she does her work with expertise and a smile on her face. I have never had a carer before, but she is excellent. However, it is difficult to judge if and where service could improve.

We have been using You & I Care since Jan 2022. The carers visit twice a day, morning and evening, and are friendly, cheerful and caring and do their best to fulfil our wishes with utmost respect and compassion.

Staff are caring, and the service is good.

You & I Care looked after my father from October 2020. I can't fault how he was looked after by the manager and her team. My father felt comfortable with nine of the ladies, enjoying their company, and they were particularly empathetic to his needs and respected his dignity. I can't recommend You & I Care enough as they stepped in when we were desperate for professional care to help him and enable him to stay in his own home.

Most carers are efficient, but the timing is very erratic, eg, I was told yesterday that a named carer would be here today at 9.15 am. I received a call at 9.45 to say a different carer would arrive at 11 am. She arrived at 11.30 am. This is not unusual, but I find it very frustrating, for this reason, I would not wish to recommend your company to my friends.

The team are very flexible and has gone out of their way to help our mum. We are very grateful for their help and highly recommend You & I Care.

You and I Care - Yes they do and in recent times, have been a boon to me in the aid given to my wife.

Caring, thoughtful and helpful.

I was very pleased and comfortable with the care I received. My carer was very reliable and she came at exactly the time arranged. She was very polite and thoughtful, good-natured and cheerful. She drove me safely and competently to several appointments. She was calm and encouraging. All-round - very good. Thank you.

My father's care has been of a generally high standard with the carers always looking after his best interests and welfare. Any minor issues with care have been resolved quickly and effectively by the management.