MAUCARE Services

I think Maucare Services are excellent, they are flexible, thoughtful and caring.

The care staff who visit me are kind and supportive. They do their best in the limited amount of time they have available with me. Often because of their lack of time, agreed tasks get missed which is frustrating. I also find it difficult to get my point across when there are additional tasks that need attention.

I would like to say how much i appreciated the care and attention you have provided to my Mum Irene for the last 10 years. Mum was attended to by a compassionate professional team and was always aware of her every need . Her Deterioration with Dementia was considerable over the last couple of years and i would like to say thank you to all of the team who took time and effort to keep her comfortable at home.

I really could not have asked for more and they made what was an extremely difficult time much easier.

Mum was admitted to hospital and was not allowed home without care in place. She lives alone. I had met Shweta of Maucare at a networking event and had immediately warmed to her. A close friend had used Maucare and recommended them. Whilst mum was in hospital I called Maucare and Shweta came the next day to the ward to assess mum. She discussed mums care with the hospital staff and gave our family excellent advice. She explained our options. I confirmed I wanted her to arrange care asap for us so I could get mum discharged from hospital.

We had the best of care and response time and advice and I can't thank them enough.

Would definitely recommend MauCare!

Always so kind and very helpful and positive. So nice, do the job most brilliantly.

A truly superb service

My husband was discharged from the hospital to palliative care. We had never had an experience of a care agency or of teams of people coming into our home. We were somewhat nervous about this, however, we were so delighted with the carers who came, they were endlessly cheerful, dependable and understanding of our sad situation. They treated my husband with great respect and I am very grateful.

It's my first week using this company for my Father and what a superb service, I like that the visitors take time to talk to him. I was so pleased to find out today 16.3.24 On arriving there one of the women got him up out of bed and out for a trip around the neighborhood. There are still a few ongoing issues regarding medication but I'm sure they will be resolved it's still early days.

Thanks again to all the staff and good luck for the future.

Carers are very good, always pleasant, caring, and making sure that I am comfortable when they have finished. Sometimes rota requires them to spend a lot of their time travelling between clients. I believe management is trying to address this issue.

All the carers I have are extremely pleasant, they are kind and whatever food I require to have they make for me. They help me get out of bed and shower. The service is brilliant. I would like to say a big thank you to them, they are very supportive and helpful. They always cheer me up if I feel low with my condition.

Due to the unfortunate absence caused by ill health of my regular carer, I have had a succession of different staff helping me with showering, probably numbering at least a dozen different people, without fail they have treated me with respect and courtesy and according to their levels of experience with expertise and confidence. I have been at times a little dismayed to meet another new face but everyone has been helpful and friendly. I appreciate some of the difficulties experienced by office staff and have agreed to a later start in the morning as previously there could be considerable delays, not the fault of showering staff, but with drivers and other administration difficulties and shortages. I have only just started at the later time and cannot judge or get how smoothly it will run but I have appreciation of all that is done for me.

I have used MAUCARE Services for several months now. They have proved to be the best care company I have used. The carers are courteous and supply the utmost of care and kindness. They are helpful and follow instructions very well. They are usually on the time that is set for my call using my key box. I am very happy with the care they give me in helping me get dressed and other daily breakfast preparation and household chores. I have recommended them several times.

MAUCARE Services were caring for my late husband. I can't thank them enough for the care and attention they gave him. Nothing was too much trouble, the girls were always friendly and smiling and couldn't do enough for us. I couldn't have coped without their help and support. Thank you so much.

My carer is lovely. She is so helpful and I feel like she would do anything within her means. She likes to make me better in myself.

First-class care provided. Thank you. For my wife.

My husband (the patient) and myself could not be more happy with this company, we will be so sorry to lose them! They are all so caring and if ever we feel a bit down they bring a smile to our face! From carers to management they are all so friendly, I don't think we would have managed without them. Whatever company we end up with will have a lot to compete with! MAUCARE Services all the way! Thank you everyone.

We cannot thank all of the staff at MAUCARE Services enough for all of their love and support over the last few months, whilst they were caring for Dad at home. The whole team have been absolutely amazing, always treating Dad with the care, respect, and camaraderie he deserved. They really treated him as a friend and did everything they possibly could to help him and make him as comfortable as possible. Dad came to regard the girls as his friends too, which meant that their visits were always something to be enjoyed rather than endured at a time when he felt so vulnerable. Our whole family is so immensely grateful that Dad was looked after so well and I would not hesitate to recommend MAUCARE Services. Thank you.