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MAUCARE Services

56 Arthur Street, Gravesend DA11 0PR
MAUCARE Services Logo
MAUCARE Services logo
MAUCARE Services, Gravesend
MAUCARE Services, Gravesend
MAUCARE Services, Gravesend

MAUCARE Services – Care You Can Trust, With a Family Touch

Choosing care for yourself or a loved one is one of life’s most important decisions. MAUCARE Services provides more than just support at home — it offers a family-like approach built on dignity, compassion, and trust.

Each care package is tailored to individual needs, whether it’s daily visits, live-in support, companionship, or complex care. Carers are carefully selected and highly trained...  

Care Provided by MAUCARE Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30.21
  • Weekly Live-in Care Fees: £1,300 - £1,500

Bank Holiday rates :- Double Rates

Internal mileage charged when a customer is travelling inside a carers care is 60p per mile,

there is no mileage charge for travelling to the customer’s house

Waking nights are charged at the relevant hourly rate at £ 30.21 per hour

Sleep-in nights are charged at £191.44 for a minimum of 9 hours. Start times can be adjusted to suit customer needs, typically beginning at 8pm.

Live-In care starts at £1300 /week.

We offer a free face to face / virtual consultation depending on the location.

The price(s) shown are provided by the agency. Contact MAUCARE Services for full pricing details and T&Cs.

Contact MAUCARE Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • MRJ Care Ltd
  • Private Owned

Person in charge

  • Shweta Dowlot Maulayah (Managing Director)

MAUCARE Services Reviews (25)

9.4

MAUCARE Services has a Review Score of 9.4 (9.442) out of 10, based on 9 reviews in the last 2 years. Over all time MAUCARE Services has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Derek W (Husband of Client) published on 15 November 2021 Submitted via Postal Card
Overall Experience

Let me say I am extremely happy with the care my wife receives. My wife needs special care, and the carers are very kind and compassionate, as are the management team.

Reply from Lokeshwaree Maulayah, Managing Director at MAUCARE Services

Thank you for your kind review! We aim to provide care that supports both our customers and their families and we are so pleased to hear that you are receiving that!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A W (Client / Service User) published on 15 November 2021 Submitted via Postal Card
Overall Experience

This service is extremely professional, giving an all-round exceptional standard of care. All the carers that have attended to me have shown the utmost consideration and respect. I also find the weekly rota notifications really helpful.

Reply from Lokeshwaree Maulayah, Managing Director at MAUCARE Services

Thank you so much for your review! It means a lot to us and we are so pleased that you are happy with the care and support that you are receiving.

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Management
Treated with Dignity
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Review from E N (Niece of Client) published on 15 November 2021 Submitted via Postal Card
Overall Experience

All staff went the extra mile. They were efficient, caring, and friendly. They reacted well to an emergency on my aunt's last day in her bungalow. She was in a poor state, not dressed, and stuck in the toilet. An ambulance was en route to take her to the hospice. A carer was sent straight away - got her dressed and into the ambulance, then went back and tidied the bungalow. She also tried her best to calm my aunt down. I cannot thank them enough.

Reply from Lokeshwaree Maulayah, Managing Director at MAUCARE Services

Thank you so much for your comments. It was a real honour to care for your aunt. You will both be sorely missed!

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Treated with Dignity
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Review from L S (Wife of Client) published on 8 November 2021 Submitted via Postal Card
Overall Experience

Couldn't ask for a better company. Can not say anything else as they are the best.

Reply from Lokeshwaree Maulayah, Managing Director at MAUCARE Services

Thank you so much. It was a pleasure to care for your husband and we miss you all greatly. Stay safe!

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Management
Treated with Dignity
Value for Money
Review from Helen M (Client / Service User) published on 27 October 2021 Submitted via Postal Card
Overall Experience
The girls who care for me are always bright and cheerful. I really look forward to seeing them. They treat me with kindness and dignity. They are efficient and helpful and communicate if they have issues and may be late.

They care about me as well and care for me.

Reply from Lokeshwaree Maulayah, Managing Director at MAUCARE Services

Thank you so much for your lovely comments! It is an absolute pleasure to visit you and we are so pleased that you enjoy your visits from the carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 December 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for MAUCARE Services.

Awards / Recognitions (5)

  • Recipient: MAUCARE ServicesDate: Friday 18 Nov 2022
  • Recipient: MAUCARE ServicesDate: Friday 18 Nov 2022
  • Recipient: MAUCARE ServicesDate: Friday 18 Nov 2022

Meet the Team (4)

Shweta Maulayah Job Title: Managing Director Joined: 2016
Shweta Maulayah

My background has been heavily invested in the Health and Social Care Industry with over 18 years’ experience.

I am passionate about what I do, and I would describe myself as a Leader and a people person.

My aim is to develop and grow the company and my team to ensure we can provide a high standard of care to more vulnerable people in our community!

Georgina Swatton Job Title: Registered Manager Joined: 2018
Georgina Swatton

Georgina is the Registered Manager at MRJ Care Ltd t/a Maucare Services

Natacha Francois Job Title: Care Manager Joined: 2022
Natacha Francois

Born in Mauritius, Natacha has built a diverse career as a teacher, journalist, and entrepreneur before dedicating herself fully to social care. She founded Mauritius’ first high-profile home care service and later joined Maucare, where her compassion and leadership quickly shone through.

Recognised as a Rising Star finalist in the Kent Care Awards 2024, Natacha now leads as Care Manager, bringing warmth, dedication, and a passion for dignified care to every aspect of her role.

Sylvia Chang Job Title: Acting Registered Manager Joined: 2024
Sylvia Chang

I am bringing a fresh perspective and a strong commitment to delivering exceptional care. With a background in management, I excel in leadership, team building, and creating supportive environments for both clients and staff.

I am passionate about ensuring high standards of care, fostering meaningful relationships, and driving continuous improvement within the organisation. Outside of work, I love travelling, which fuels my curiosity, adaptability, and appreciation for diverse perspectives.

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