MAUCARE Services

56 Arthur Street, Gravesend DA11 0PR

9.6 22 Reviews

MRJ Care Limited t/a Maucare Services is a home care provider with a range of other professional services from 30 minutes to 24 hours a day, with an on-call service operating out of office hours and are registered with the Care Quality Commission (CQC).

With over 15 years of experience in the health and social care industry, their aim is to make a difference in the care industry and enhance the quality of life of others.

They provide a high standard of service to customers and their motto is “For You, With You”, as they believe strongly in honesty, reliability and integrity when offering and providing such an important service.

Maucare services provides a service to the Kent area which includes:

•        Dartford
•        Gravesend
•        Swanley
•        Maidstone
•        Sevenoaks
•        Bexley
•      All Surrounding Areas

Maucare Services provides a service that promotes the independence of the elderly, disabled or home-bound individuals by providing assistance with day-to-day activities that enables clients to stay in their own homes and their personal surroundings. Maucare services is committed to providing high quality health care services to service users and their families.

They are a person-centred company specialising in:

•        Personal care
•        Specialist care
•        Social care
•        Night care
•        Respite care
•        Sit-in care
•        Dementia and Alzheimer’s care
•        Rehabilitation care
•        Live-in care

Their core values are “Passion, Determination, Positivity and Compassion” and they believe that everyone should have the opportunity to live a life of their choice.

At Maucare Services, they tailor everything to meet their clients’ needs. Personalisation is what they do.

They don't just acknowledge that every person is unique, they deliver their services how clients choose, when they want and in their own unique way.

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Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Adult Home Care (18+)
Respite Care

Personal Care & Household Services

Washing & Dressing
Medication Assistance (Oral)
Domestic Services / Home Help
Call in Service
Cleaning Service
Companionship
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Sit in Service
Transportation Service

Other Care Provided

Older Person Care
Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Cancer Care
High Dependency Care, two carers attending
Alcohol / Drug Misuse

Funding & Fees

Hourly Visiting Care Fees: from £30.21
Weekly Live-in Care Fees: from £1300

Bank Holiday rates :- Double Rates

Internal mileage charged when a customer is travelling inside a carers care is 60p per mile,
there is no mileage charge for travelling to the customer’s house

Waking nights are charged at the relevant hourly rate at £ 30.21 per hour

Sleep-in nights are charged at £191.44 for a minimum of 9 hours. Start times can be adjusted to suit customer needs, typically beginning at 8pm.

Live-In care starts at £1300 /week.

We offer a free face to face / virtual consultation depending on the location.

These prices are only a guideline, please contact MAUCARE Services to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Good to Know

Owner

MRJ Care Ltd

Person in charge

Shweta Dowlot Maulayah (Managing Director)

MAUCARE Services Reviews (22)

Total of 22, showing 21-22

9.6

MAUCARE Services has a Review Score of 9.6 (9.554) out of 10, based on 7 reviews in the last 2 years. Over all time MAUCARE Services has 22 reviews.

Order by:

Review from L S (Wife of Client) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience

Couldn't ask for a better company. Can not say anything else as they are the best.

Reply from Lokeshwaree Maulayah, Managing Director at MAUCARE Services

Thank you so much. It was a pleasure to care for your husband and we miss you all greatly. Stay safe!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Helen M (Client) assisted by family/friend published on 27 October 2021
Submitted via Postal Card • Report

The girls who care for me are always bright and cheerful. I really look forward to seeing them. They treat me with kindness and dignity. They are efficient and helpful and communicate if they have issues and may be late.
They care about me as well and care for me.

Thank you so much for your lovely comments! It is an absolute pleasure to visit you and we are so pleased that you enjoy your visits from the carers.

Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for MAUCARE Services is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.854 for MAUCARE Services is calculated as follows: ( (37 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 41 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

The 5 points relating to the number of Positive Reviews for MAUCARE Services is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

MAUCARE Services