The Home Team

Best wishes from us all and our sincere thanks to everyone who contributed to Dad's care.

I highly recommend them if you want excellent care for your loved ones.

So thank you very much for the quality of service you are providing .

The Home Team have supported my parents in a caring, professional and friendly manner that has helped maintain their independence. The carers that are rostered are reliable, timely and responsive to changing needs and tasks. The Management Team in the office have listeneed to any requests and concerns and have always looked to find workable solutions for my parents' needs. And most importantly, they are happy with the service being provided and are confident that if things change, The Home Team will be able to respond and support them.

The team from Home Care have made a big difference to my 93 year old Mum being able to continue to live independently as possible in her own home. This additional help means my Mum has regular contact outside of her regular family visits, other people to converse with & assistance which she decides on. Mum was very reluctant to start additional home care but she is now its biggest advocate.

I contacted The Home Team after a very disappointing experience with another care organisation. From this first contact, The Home Team have taken care to understand my Mum's needs and have responded with care and flexibility, on occasion going above and beyond my expectations. The team in the office are always responsive. I appreciate that they are a small team and immediately know me and my Mum when I make contact. As I live some distance from my Mum, I haven't met the carers who visit her. I do know that my Mum is very happy with them and I appreciate the detailed notes they make on the app. I am very happy overall with the care The Home Team provide for my Mum and feel confident that they will be able to respond when her needs increase.

THANK YOU, thank you, thank you

I can thoroughly recommend The Home Team, whilst there are probably cheaper providers, the service delivered is worth every penny.

I would like to express my gratitude to the The Home Team team for the excellent care service they provide.

Earlier this year, my father was faced with a new and complex health challenge and needed extra support - so we feel very fortunate to have found The Home Team through a friend. During intensive medical treatment, he has benefitted enormously from morning and evening visits from carers who are genuinely attentive. They are thoughtful, flexible and perceptive, and have done a huge variety of helpful, practical things, from mowing the lawn, to doing laundry and washing up and leaving him reminders. When my father needed additional medical care they contacted the GP immediately and followed up, which was invaluable. Their help isn't only practical - the opportunity to chat during their visits has been incredibly helpful for his wellbeing. Now that his needs have changed, we have adjusted his carer visits, and this was done with great speed and flexibility. I cannot recommend The Home Team highly enough - our ongoing experience of the care they provide is everything we had hoped for.

It is abundantly clear for anyone to see that this isn't just a job to them, they genuinely care for the people they look after. We wouldn't hesitate to recommend The Home Team to other families looking for reliable and dependable care for their loved ones and who want complete peace of mind.

The Home Team supported Dad and enabled him to remain in his home for an additional 14 months, which was his wish. Having started with an initial welfare and companionship visit, this was changed to lunchtime visits with delicious home cooked meals, then daily morning visits were added to assist with personal care as needed, breakfast and medication. As Dad's forgetfulness increased we included daily evening visits to check on Dad's welfare, help with finding the correct television channel and ensure he ate some supper; the carer would cook Dad fresh eggs which he loved! The office team were fantastic at swiftly bringing about additional visits as we needed them. The app is an excellent source of communication keeping the family in the loop. We would highly recommend The Home Team.

The Home Team gave my dear husband a happy year, his final year of life. I will always be grateful that they were such a positive force in our lives.

I have no hesitation in recommending The Home Team to anyone looking for quality home care for a loved one.

After a challenging change in circumstances, I engaged Home Team to provide personal care. I've been using them for 4 months, during which they have arrived exactly on time on every occasion. Each carer has proved to be efficient, practical & friendly whilst providing very professional care. The development of a care plan has been very thorough and the system of notes & recording means staff always arrive well briefed on any changes or nuances in my evolving needs.

The Home Team have been supporting my mother for more than 10 months now by taking her shopping on a weekly basis as well as doing whatever other errands might be necessary. They work in a small team and thus my mother knows the lovely, friendly ladies who come and vice versa. They have always turned up and 99 % on time which is a brilliant track record.

As I live abroad, that this all works so well is a huge relief. I very much appreciate the weekly reports via the app and the invoicing also works well. The management team responds quickly to any emails I send. Can highly recommend them.

Purely from my experience, I fully recommend Home Team if you or a family member requires help.

The whole experience of having carers visit my parents 3 times a day having come home from respite care, was made very easy by the Home Team. From the initial interview with the managing director and then working with all office staff and carers has been a very straightforward experience. Despite some very challenging and obstructive behaviour to start with from parents, the Home Team showed nothing but patience, empathy and professionalism on a daily basis. I have nothing but praise for the team and would strongly recommend them for support to any family member to be cared for at home.

Very pleased with The Home Team's care of my parents under, at times, very trying conditions. I was particularly impressed by the management of the company and their willingness to be flexible in terms of offering support at short notice as the challenges faced by my parents ebbed and flowed. Our monitoring of the care was made so simple via an app and brought reassurance to the wider family. It was always very easy to speak to the management on the phone, at any time of the week or weekend, and I always received a prompt response via email.

Despite some challenging circumstances, The Home Team never flinched and got the job done in a very caring and professional manner. I would highly recommend The Home Team to any family looking for personalised care for their loved ones.