Andrea Healthcare

Office 409, Regus Building, Franciscan House, 51 Princes Street, Ipswich IP1 1UR
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9.0 5 Reviews
  • Andrea Healthcare, Ipswich
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Care Provided by Andrea Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26

These prices are only a guideline, please contact Andrea Healthcare to find out the exact price for your requirements.

Contact Andrea Healthcare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Andrea Healthcare to get a personalised quote.

Good to Know

Owner

  • Andrea Healthcare Ltd
  • Privately Owned

Person in Charge

  • Mayen Etim (Manager)
Are you the Owner/Manager of Andrea Healthcare? View your Advertising Options

Andrea Healthcare Reviews (5)

9.0

Andrea Healthcare has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Andrea Healthcare has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 1
  • 3
  • 2
Reviewer Connection to Andrea Healthcare
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Teresa M (Stepdaughter of Client) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Andrea Healthcare enough for the exceptional care they provided to our step-father throughout his cancer journey and during his end-of-life care. Every single member of staff was incredible, compassionate, professional, and always willing to go above and beyond to support not only him,
but our family as well.


Their kindness made an incredibly difficult time that little bit easier. They supported mum so she could take moments of rest, and they always treated our step-father with dignity, respect, and genuine warmth. We truly could not have wished for better care.


A very special mention to Monty, a truly wonderful, caring person whose support, dedication, and gentle presence meant more to us than words can say. We will be forever grateful for everything he did.


Thank you to the whole Andrea Healthcare team. Your compassion and commitment will never be forgotten.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally W (Wife of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Andrea Healthcare. They have been looking after my husband since May 2024, so nearly six months now and we would not want to change anything. We rely on their help for my husband's personal care, and I am convinced that without their twice-daily visits, he would not be as comfortable
and happy as he is. It's clearly a difficult time for us with his terminal cancer diagnosis, but the daily visits from our carers lift our spirits, as well as providing practical and sensitive ongoing support. My husband finds the conversation and gentle good humour uplifting and has become accustomed to help, after being a very independent person. I think that is all down to the professionalism and dedication of the team. We know everyone by name and are grateful for the excellent skills and kindness of the team at Andrea Healthcare.
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from P B (Wife of Client) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It would have been easier for us if the same part of carers came more often. It was confusing recognising several different carers. Name tags would be useful.
Otherwise, the care they gave was very good.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Judy B (Wife of Client) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Andrea Healthcare team have been looking after my husband for several months and are now providing a live-in carer plus additional daily visits to assist with transfers, getting into and out of bed, etc. plus covering the live-in carer's 2-hour break.
I have no hesitation in recommending them most
highly, the team are exceptional in all aspects of my husband's care, they do everything possible to give him a pain-free, comfortable life. They are constantly thinking of ways that will improve things for him, all of this plus making sure jokes and laughter are part of every day.
Words cannot convey the full extent of our gratitude.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Samantha J (Granddaughter of Client) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Andrea Healthcare provided an outstanding service to my grandma after she came out of hospital. The staff were caring and compassionate and very understanding of her situation. They went above and beyond for her from attending to her basic, personal care to cooking her favourite meals and having a laugh
with her. Also, a big thanks to the seniors in the office who were always there for me if I had any questions and kept me updated at all times! Highly recommendable company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Andrea Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Andrea Healthcare is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Andrea Healthcare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Andrea Healthcare

What Type of Services does Andrea Healthcare offer?

Andrea Healthcare offers Home Care.

How many Carers does Andrea Healthcare employ?

Andrea Healthcare employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Andrea Healthcare to verify any information. View our terms and conditions. Andrea Healthcare has an Basic Service - more info.