What Type of Services does Andrea Healthcare offer?

Andrea Healthcare offers Home Care.

How many Carers does Andrea Healthcare employ?

Andrea Healthcare employs 18 carers.

Andrea Healthcare, Office 409, Regus Building, Franciscan House, 51 Princes Street, Ipswich, Suffolk IP1 1UR

Andrea Healthcare

Office 409, Regus Building, Franciscan House, 51 Princes Street, Ipswich IP1 1UR

9.3 4 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £26

These prices are only a guideline, please contact Andrea Healthcare to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from Sally W (Wife of Client) published on 26 September 2024 Submitted via Website • Report

Overall Experience

I highly recommend Andrea Healthcare. They have been looking after my husband since May 2024, so nearly six months now and we would not want to change anything. We rely on their help for my husband's personal care, and I am convinced that without their twice-daily visits, he would not be as comfortable

and happy as he is. It's clearly a difficult time for us with his terminal cancer diagnosis, but the daily visits from our carers lift our spirits, as well as providing practical and sensitive ongoing support. My husband finds the conversation and gentle good humour uplifting and has become accustomed to help, after being a very independent person. I think that is all down to the professionalism and dedication of the team. We know everyone by name and are grateful for the excellent skills and kindness of the team at Andrea Healthcare.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from P B (Wife of Client) published on 22 July 2024 Submitted via Postal Card • Report

Overall Experience

It would have been easier for us if the same part of carers came more often. It was confusing recognising several different carers. Name tags would be useful.
Otherwise, the care they gave was very good.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Judy B (Wife of Client) published on 22 November 2023 Submitted via Website • Report

Overall Experience

The Andrea Healthcare team have been looking after my husband for several months and are now providing a live-in carer plus additional daily visits to assist with transfers, getting into and out of bed, etc. plus covering the live-in carer's 2-hour break.
I have no hesitation in recommending them most

highly, the team are exceptional in all aspects of my husband's care, they do everything possible to give him a pain-free, comfortable life. They are constantly thinking of ways that will improve things for him, all of this plus making sure jokes and laughter are part of every day.
Words cannot convey the full extent of our gratitude.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Samantha J (Granddaughter of Client) published on 22 November 2023 Submitted via Website • Report

Overall Experience

Andrea Healthcare provided an outstanding service to my grandma after she came out of hospital. The staff were caring and compassionate and very understanding of her situation. They went above and beyond for her from attending to her basic, personal care to cooking her favourite meals and having a laugh

with her. Also, a big thanks to the seniors in the office who were always there for me if I had any questions and kept me updated at all times! Highly recommendable company.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Andrea Healthcare Reviews (4)

9.3

Andrea Healthcare has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Andrea Healthcare has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Andrea Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Andrea Healthcare is calculated as follows: ( (22 Excellents x 5) ) ÷ 22 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Andrea Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.