Care Is Where The Heart Is

Thank you for your kind words, David. I hope we can continue working with each other.

We ended this package of care due to the fact the social worker had told us that you wanted more hours which she explained that you could not have as this was not needed and on our meeting, we also said the same that the hours you are asking were not needed and the fact your family member had stated that they knew how to get what they wanted for free and as I said to your social worker that from what the staff are saying no more hours was needed and the hours you already had was more then enough also telling staff if they wanted free funding to go to your family member. Sorry if you feel like this but at the end of the day as a company, we did everything that was required including having the email from your social worker stating the care had finished on the Monday. So please don't lie and tell the truth! and again I will say that all the hours you get are really not needed!

Thank you very much for you kind words. We did enjoy looking after your dad, he was so lovely and meeting yourself and the family.