Servoca Complex Care - Chelmsford

Adele joined Servoca in 2020 and launched the complex care division with her colleague Michelle. Within the last three years, they have seen their complex care services develop enabling them to grow and expand across three different geographical areas.

Adele oversees all Servoca complex care branches and works very closely with the Registered Managers, ensuring best practices are met to the highest standards.

Adele started her career in Healthcare in 2009 as a recruitment researcher and has undertaken different roles within the health and social care sector since then.

Michelle joined Servoca PLC in September 2020 and alongside her colleague Adele as the Business Manager, they launched Servoca Complex Care as a division within the business, offering personalised complex healthcare services in people’s homes utilising upskilled, clinically competent care staff that are recruited specifically to meet their client’s needs.

Michelle's responsibilities include managing the complex care service safely with her team in the office, following national legislation and local guidance, as well as providing person-centred and tailor-made care packages through liaison with local multi-disciplinary teams.

Michelle is also the nominated individual for the service as well as the infection prevention/control and safeguarding lead for Servoca Complex Care.

Michelle started in care in 2005 and has worked across a variety of settings, and has worked in complex healthcare since 2012, having been a registered manager since 2018.

Tegan joined the Servoca office in December 2021, as a recruitment resource. In May 2022, she was promoted to Care Coordinator. Tegan's job role is to ensure rotas are covered and maintain communication with the clients and carers. She deals with client and carer satisfaction, alongside her colleagues, responding to anything carers or clients may raise.

Tegan's background is in childcare, which she studied at College, working with children who had learning disabilities. Whilst working with Children, she completed her safeguarding and health and safety training.

Sabrina joined Servoca Complex Care just over a year ago in 2022, her main duties are recruiting healthcare assistants across both branches, as well as ensuring all compliance protocols are followed. Recently she has also begun assisting with recruitment for Homecare, working with the team there.

Before joining Servoca Sabrina had not had any experience with recruitment or even healthcare, however, she has grown to love it and enjoys expanding her knowledge on both recruitment and the healthcare industry.