Our fees are flexible depending on the nature of the package and service required
Book a call or send an email to discuss further
These prices are only a guideline, please contact Genesees Care to find out the exact price for your requirements.
Genesees Care has a Review Score of 9.7 (9.717) out of 10, based on 20 reviews in the last 2 years. Over all time Genesees Care has 21 reviews.
Review from David W (Son of Client) published on 11 July 2025
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Having already seen 2 companies I thought my mind was made up, however during my 1st meeting with this member of staff I found that his approach and genuine appreciation of a family's care needs really resonated.
All I can say is that from the point of engagement they did not disappoint.
We started with weekend & lunch time cover with an existing private carer (who subsequently introduced Genesees to some of her other clients) & moved in to full time live in care.
Eventually we moved my father to residential care, but the care and support provided by Genesees were exemplary & almost 50% cheaper than my 1st choice. Bravo!!!
Reply from Peace Sofoluwe, Social Manager at Genesees Care
Thank you so much for such a positive review! We really appreciate your feedback and it motivates us to be even better. We're always committed to delivering as much as we can, so we are very happy to see that we exceeded your expectations. It has been a real pleasure to work with you and offer support to your dad. Thanks again.
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Review from P R (Client) assisted by family/friend published on 2 May 2025
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Review from N H (Client) published on 28 April 2025
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Review from Joan D (Client) published on 16 April 2025
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Review from A C (Daughter of Client) published on 11 April 2025
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Review from K W (Daughter of Client) published on 3 April 2025
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Review from Katy T (Daughter of Client) published on 3 April 2025
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Review from P V (Client) published on 27 March 2025
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Review from S M (Client) published on 27 March 2025
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Review from Dan S (Client) published on 1 October 2024
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Review from Pauline W (Friend of Client) published on 10 April 2024
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Review from John P (Client) published on 20 February 2024
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Review from Rachel S (Granddaughter of Client) published on 14 February 2024
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Reply from Stephen, Manager at Genesees Care
Thank you so much for your kind review. It was a great honour caring for your dear grandmother.
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Review from Emma H (Granddaughter of Client) published on 26 January 2024
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Review from K B (Friend of Client) published on 27 December 2023
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Review from M S (Husband of Client) published on 29 October 2023
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Review from Nick G (Son of Client) published on 12 October 2023
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Review from Dianne G (Wife of Client) published on 11 October 2023
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Reply from Stephen Owolabi, Operations Manager at Genesees Care
Thank you very much for your kind review and for making the time. We will continue to give you our best services at all times. You can count on Genesees!
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Review from Victoria W (Daughter of Client) published on 14 August 2023
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Reply from Stephen Owolabi, HR and Compliance Manager at Genesees Care
Thank you for your kind feedback. We are glad that you are happy with the ongoing care for your dear mother.
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Review from S M (Client) published on 14 August 2023
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The Review Score of 9.7 (9.717) out of 10 for Genesees Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.717 for Genesees Care is calculated as follows: ( (94 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 120 Ratings = 4.717
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Genesees Care is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Apr 2022
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Job Title: Manager
Joined: 2020
Adeola is a registered Mental Health Nurse and has been in the caring industry for over twenty years. She goes over and beyond to ensure that our clients are looked after, maintaining the highest standards of care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Genesees Care to verify any information. View our terms and conditions. Genesees Care has an Enhanced Service - more info.