£47 for Bank holidays. We have a separate rate for 30 minutes and 45 minutes calls too.
Live in costs are dependent on dependency level and needs
These prices are only a guideline, please contact Bluebird Care Nottingham to find out the exact price for your requirements.
Bluebird Care Nottingham has a Review Score of 9.8 (9.759) out of 10, based on 18 reviews in the last 2 years. Over all time Bluebird Care Nottingham has 21 reviews.
Review from Denise P (Daughter of Client) published on 7 July 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Andy Henson, Franchise Owner at Bluebird Care Nottingham
Thank you for your kind comments and the carers involved have all said it was such a pleasure to have spent time with your parents.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.759) out of 10 for Bluebird Care Nottingham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.759 for Bluebird Care Nottingham is calculated as follows: ( (83 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.759
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Nottingham is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Franchise Owner
Joined: 2013
Sarah is one of the owners of Bluebird Care Nottingham, joining the family business in 2013. Her working background was in business and finance, which has supported her in her role as Office Manager. Sarah is very passionate about supporting her customers with the high standards of care she would expect to receive herself or for her family as and when the time comes, whilst ensuring her staff are supported throughout their time with Bluebird Care.
“As a family business, our aim is to be able to support our customers to remain independent in their own homes for as long as possible. For some of our customers, the carers they see may be the only company they receive, so we want to ensure we are supporting them in the ways they need, whether it be supporting them with a bath a cup of tea and a natter, it makes all the difference!”
Job Title: Franchise Owner
Joined: 2012
Bluebird Care Nottingham is owned and managed by Director Alan Pankhurst. Alan was made redundant in December 2010 from Lincolnshire County Council where he spent 10 years as their Research Manager investigating demographic changes and their impact on services.
Overall, Alan has had 30 years of managerial experience mainly in the public sector responsible for recruiting and training staff, marketing services and managing significant department and team budgets. He was also employed as a regional management consultant responsible for efficiency studies into local offices performance, budget management and staffing levels.
Whilst Alan has no direct work experience in the care sector, he has, over the last 7 years, worked very closely with the Director of Public Health and the Primary Care Trust on their joint needs assessment so understands the problems and challenges facing the sector. He is passionate about providing good quality care and making a difference in people’s lives.
Job Title: Registered Care Manager
Joined: 2023
Emma joined our Bluebird Care team in May 2023 as our registered manager. Emma has a wealth of experience in the care sector and has worked in different areas, including palliative care where she is most passionate about. She has worked both in care assistant roles and managerial roles over her time within the care sector and understands the importance of high care standards.
“I believe that good care ultimately starts at home and that everyone is entitled to high standards of care. I came to Bluebird Care to make a difference and feel that here we can truly tailor our customers’ care to what they need. Through training and support our carers can make that difference in our customer’s lives.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Nottingham to verify any information. View our terms and conditions. Bluebird Care Nottingham has an Enhanced Service - more info.
