Bluebird Care Nottingham

24A Varney Road, Clifton, Nottingham NG11 8EX
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9.7 22 Reviews
  • Bluebird Care Nottingham, Nottingham
Bluebird Care Nottingham offers a range of services to support people to maintain their chosen lifestyle in the comfort of their own homes, promoting independence.

Due to the experience and skills of each member of staff, Bluebird Care Nottingham can offer anything from short check-in visits to full live-in support, as well as specialist care such as dementia care, end of life care, palliative care and more.

Regardless of service, people in their care receive fully personalised support when they want it, and where they want it.

Care Provided by Bluebird Care Nottingham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £47
  • Weekly Live-in Care Fees: £1400 – £1800

£47 for Bank holidays. We have a separate rate for 30 minutes and 45 minutes calls too.
Live in costs are dependent on dependency level and needs

These prices are only a guideline, please contact Bluebird Care Nottingham to find out the exact price for your requirements.

Contact Bluebird Care Nottingham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Nottingham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Alan Pankhurst (Director)
9.7

Bluebird Care Nottingham has a Review Score of 9.7 (9.747) out of 10, based on 19 reviews in the last 2 years.
Over all time Bluebird Care Nottingham has 22 reviews.

Overall Experience
  • 15
  • 7
  • 0
  • 0
  • 0
Date Published
  • 22
  • 1
  • 10
  • 19
  • 3
Reviewer Connection to Bluebird Care Nottingham
  • 8
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Ray B (Son-in-law of Client) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for the excellent care your staff have given my father-in-law. After he initially didn't want a male carer and was persuaded to give one a try, he has now found a new friend. Now he would be happy to see this carer every day.
We have never been present when this carer has been there for him,
but we had CCTV installed in his house for safety and security. So when we check on him, we can also look at the recordings; this is how we witnessed the carer in action.
He is a diamond! He makes him feel like and treats him like an old friend. He seems to know exactly how to deal with him as an old friend would - chatting about anything and nothing, gently persuading him to eat, helping with his personal hygiene etc. etc. etc. He also talks loud enough for him to hear him first time. And all this time, he creates an atmosphere that he is one with him and his house as if he has been there for years.
Reply from Andy Henson, Franchise Owner at Bluebird Care NottinghamMany thanks for your lovely review regarding your father-in-law and our carer. It's always nice to receive feedback regarding our service which allows us to either develop further or in cases like this reward the staff, thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Denise P (Daughter of Client) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Bluebird Care Nottingham for the support they have given to my parents over the past year. They have provided a consistent, reliable and personal service.
The carers show respect and compassion, and they bring a sense of calm.
Reply from Andy Henson, Franchise Owner at Bluebird Care NottinghamThank you for your kind comments and the carers involved have all said it was such a pleasure to have spent time with your parents.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Bluebird Care Nottingham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Bluebird Care Nottingham is calculated as follows: ( (89 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 114 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Nottingham is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.975
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

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Meet the Team (3)

Sarah

Sarah Fish

Job Title: Franchise Owner Joined: 2013

Sarah is one of the owners of Bluebird Care Nottingham, joining the family business in 2013. Her working background was in business and finance, which has supported her in her role as Office Manager. Sarah is very passionate about supporting her customers with the high standards of care she would expect to receive herself or for her family as and when the time comes, whilst ensuring her staff are supported throughout their time with Bluebird Care.


“As a family business, our aim is to be able to support our customers to remain independent in their own homes for as long as possible.  For some of our customers, the carers they see may be the only company they receive, so we want to ensure we are supporting them in the ways they need, whether it be supporting them with a bath a cup of tea and a natter, it makes all the difference!”

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Alan Pankhurst

Job Title: Franchise Owner Joined: 2012

Bluebird Care Nottingham is owned and managed by Director Alan Pankhurst. Alan was made redundant in December 2010 from Lincolnshire County Council where he spent 10 years as their Research Manager investigating demographic changes and their impact on services.


Overall, Alan has had 30 years of managerial experience mainly in the public sector responsible for recruiting and training staff, marketing services and managing significant department and team budgets. He was also employed as a regional management consultant responsible for efficiency studies into local offices performance, budget management and staffing levels.  


Whilst Alan has no direct work experience in the care sector, he has, over the last 7 years, worked very closely with the Director of Public Health and the Primary Care Trust on their joint needs assessment so understands the problems and challenges facing the sector. He is passionate about providing good quality care and making a difference in people’s lives.  

Emma

Emma Caldwell-Jones

Job Title: Registered Care Manager Joined: 2023

Emma joined our Bluebird Care team in May 2023 as our registered manager. Emma has a wealth of experience in the care sector and has worked in different areas, including palliative care where she is most passionate about. She has worked both in care assistant roles and managerial roles over her time within the care sector and understands the importance of high care standards.


“I believe that good care ultimately starts at home and that everyone is entitled to high standards of care. I came to Bluebird Care to make a difference and feel that here we can truly tailor our customers’ care to what they need. Through training and support our carers can make that difference in our customer’s lives.”

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Nottingham to verify any information. View our terms and conditions. Bluebird Care Nottingham has an Enhanced Service - more info.