JAM Care, Kingsland House, Stafford Court, Stafford Park, Telford, Shropshire TF3 3BD

JAM Care

Kingsland House, Stafford Court, Stafford Park, Telford TF3 3BD

8.5 2 Reviews

Care Provided by JAM Care

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

120 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: £27 – £33

These prices are only a guideline, please contact JAM CARE for individualised rates.
Block hours only(Minimum 8 hours)

These prices are only a guideline, please contact JAM Care to find out the exact price for your requirements.

Contact JAM Care to get a personalised quote.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Explain these funding types

Contact JAM Care to get a personalised quote.

Review from Claire J (Relative of Client) published on 10 April 2025 Submitted via Postal Card • Report

Overall Experience

I have always found the care I receive from Jam being excellent. The company are very professional and meet the needs to my ex partner and his family. The whole team including staff, carers and nurses all communicate well to ensure my ex partners needs are met. I can't thank the team enough!!

Reply from Laura Armstrong, Office Manager at JAM CareThanks for your lovely words, Claire. Me and the JAM team think the world of Ian, you and the family, and its a privilege to support you all in some small way through this tough journey. Heres to many many more happy years

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Ian B (Father of Client) published on 12 March 2025 Submitted via Website • Report

Overall Experience

We have used JAM care as a 24/7 provider for our daughter for nearly a year. Having experienced a number of providers over the years, we have been truly astounded by the professionalism, organisation and understanding which clearly starts from the top and filters down to all staff.
Even the odd hiccup

which occurs is dealt with swiftly but most importantly the delivery of their service is designed with our daughter's best interests at heart. The contrast between this service and that previously encountered is so stark as to be quite astonishing.
Using JAM Care as a benchmark for the care provider community would set the bar very high indeed.
In terms of VfM we are not aware of the commissioning process adopted by the council and in strict monetary terms we are not really in a position to comment. However, in terms of what is actually delivered, to us and particularly our daughter, the care and the service is worth every penny.

Reply from James Nichols, CEO at JAM CareThanks so much for your kind words, it really means a lot to me and the team that you shared your JAM experience. It's an absolute pleasure looking after Ellie, she's one in a million, and has a brilliant team of carers, who think the world of her. As you know, everything we do at JAM is a massive team effort, and we have one goal, "to change lives for the better," and with the continued support of you and Angelina we will keep improving Ellie's life for the better.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

JAM Care Reviews (2)

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for JAM Care is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for JAM Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for JAM Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.