JAM Care

We have used JAM care as a 24/7 provider for our daughter for nearly a year. Having experienced a number of providers over the years, we have been truly astounded by the professionalism, organisation and understanding which clearly starts from the top and filters down to all staff.
Even the odd hiccup which occurs is dealt with swiftly but most importantly the delivery of their service is designed with our daughter's best interests at heart. The contrast between this service and that previously encountered is so stark as to be quite astonishing.
Using JAM Care as a benchmark for the care provider community would set the bar very high indeed.

In terms of VfM we are not aware of the commissioning process adopted by the council and in strict monetary terms we are not really in a position to comment. However, in terms of what is actually delivered, to us and particularly our daughter, the care and the service is worth every penny.